Amerigroup Insurance May Be Sending Unwanted Text Messages

Amerigroup Insurance may be, according to reports, sending automatic unwanted text messages that violate the Telephone Consumer Protection Act, or TCPA.

Amerigroup Insurance is a health care coverage company that works with patients using Medicaid and Medicare.

Amerigroup Insurance Texts

Several people who have Amerigroup insurance plans have come forward, claiming to have received a number of unwanted text messages from Amerigroup insurance.

These Amerigroup text messages include texts that say things like “This is Amerigroup Washington, Inc., your health plan. We’d like to text with you,” and “Amerigroup: Many people don’t know why they need to go to the doctor for a checkup when they’re not sick. To learn why, text WHY.”

Amerigroup even advertises that it conducts what it refers to as an “annual member outreach campaign” to its health plan customers. The outreach campaign includes, according to Amerigroup itself, “automated outbound telephone calls [and] text messages.”

Even if a consumer has Amerigroup Insurance, this does not mean that the consumer has given consent to receive such text messages.

The Telephone Consumer Protection Act

Amerigroup Insurance is currently being investigated to determine whether the company has violated the Telephone Consumer Protection Act.

The Telephone Consumer Protection Act does not allow companies to send their customers unwanted or unsolicited text messages or autodial calls without prior express consent. Each individual violation of the TCPA—for instance, a single illegal text—may be worth between $500 and $1,500 to the injured consumer.

The Telephone Consumer Protection Act (TCPA) was first enacted in 1991, and was intended to protect consumers from unwanted solicitation. While technology has changed since the TCPA was first created, the wording has expanded to include emerging technologies, and the goal of protecting consumers has remained the same.

The focus of the TCPA is on robocalling, or using an automated dialer or pre-recorded messaging system in order to contact consumers with unwanted and unsolicited phone or text messages.

TCPA violations such as unsolicited text message spam from companies like Amerigroup Insurance are not only annoying, but can also cost consumers money depending on what kind of phone plan they have.

Consumers who report TCPA violations like unwanted text messages from companies like Amerigroup Insurance may receive between $500 and $1,500 per individual violation.

It is important to keep records of each TCPA violation. Keep all text messages and phone records that you believe are TCPA violations, as well as a written record.

If you or someone you know has received an unwanted text message from Amerigroup Insurance company without having first given express consent for them to contact you, you may be eligible to receive compensation through a TCPA lawsuit.

Join a Free Amerigroup Text Spam Class Action Lawsuit Investigation

If you received a text message (text spam) from Amerigroup Insurance, you may be eligible for compensation under the Telephone Consumer Protection Act.

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