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Award (how much your claim may be worth): You can receive an account credit or cash payment. The amount of your settlement benefit cannot be determined until the claims filing period has ended.
Class Action Lawsuit Settlement Case(s): Barber Auto Sales, Inc. v. United Parcel Service, Inc., Case No. 5:06-cv-4686-IPJ, U.S. District Court, Northern District of Alabama, Northern Division.
Company(ies): UNITED PARCEL SERVICE, INC.
Website of the Class Action Lawsuit Settlement Administrator (FILE YOUR CLAIM HERE): www.BarberClassAction.com
Address to submit a claim form (REQUIRED):
Phone Number to call for assistance: (877) 435-4068
Details: The UPS shipping settlement will resolve a class action lawsuit, entitled Barber Auto Sales v. United Parcel Service, Inc., that alleges UPS inaccurately measured the dimensions and weight of customers’ packages, resulting in a higher shipping charge.
The UPS shipping class action lawsuit settlement arose out of the fact that UPS allows customers to submit their own package measurements (e.g.; height, length, width and weight) when shipping, but reserves the right in its customer contract to audit package measurements to make sure they are correct. If UPS deems the measurements are incorrect, it adjusts shipping charges based on its own measurements. According to the UPS class action lawsuit, UPS inaccurately adjusted some package measurements based on faulty measurements for some shipments between 2006 and 2011.
Class Members of the UPS shipping class action settlement include anyone who shipped packages with UPS between May 15, 2006 and August 29, 2011 and had a shipping charge adjusted upwards as a result of UPS’s audit of package dimensions.
UPS denies any wrongdoing but has agreed to set up a $2 million class action lawsuit settlement fund to pay out account credits or payments to Class Members. The amount of such credits or payments cannot be determined at this time, but will be based on the number of people who file valid claims. UPS has also established a $10 million Compensation Fund for account credit or refunds for future upward adjustments.
To receive your account credit or refund under the UPS class action settlement, you must submit a claim form postmarked no later than 30 days from the date of the Final Order and Judgment, which will be on or after the Final Approval and Fairness Hearing currently set for December 5, 2011.
Claim forms and more information on your rights in the UPS Shipping Audit Class Action Lawsuit Settlement can be found at www.BarberClassAction.com.
Purchased or Leased From: May 15, 2006 to August 29, 2011
Claims must be postmarked by: 1/5/12 (estimated)
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Settlement Administrator(s): Rust Consulting
Class Counsel:
Defense Counsel:
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6 thoughts onUPS Shipping Adjustment Class Action Lawsuit Settlement
9/16/25 – I have photographic proof that UPS upcharges by weight, also by dimensions if/when they squash a package. Many have been through my direct account, over years, when a package gets reclassified as oversize and upcharges are over $150 per package (although my product never changes and weights and sizes have been verified by UPS customer service counters many times). Lately, I started saving receipts from UPS store drop offs and previously UPS customer service centers (now closed), and their store scales match my shipping scale, but UPS measured 2 lbs more than 37.7 lbs true weight, which is over 5% higher, then upcharged $8.63 on $41.92, which is over 10% more. This one, I disputed via PayPal, which has been very good at winning the disputes for me, but UPS SYSTEMATICALLY does this – Just on 9/16/25 they upcharged 10 of my packages. I only have time to dispute the ones over $5, but it’s a time consuming process. I don’t have time to dispute all the upcharges less than $5 and UPS knows this. Imagine all the millions of customers they are doing this to. When comparing prices, we choose UPS many times just to save even $0.50 over FedEx or USPS, then they increase the shipping later after diverting the business fraudulently from their competitors. The US Government should get on board as well. I want to be lead whistleblower since I have photographic proof and UPS has been agreeing with PayPal on my overchargings, when I do dispute.
I’m a small business shipping over 100+ packages a month purchasing shipping labels from eBay, I get shipping adjustments every week from UPS last month they gave me a $1400 additional charge to a package that our team measured correctly. Thing is we have shipped this same item with the same dimensions and weight over 7 times and never had an adjustment, so based on this I concluded this is blatant fraud. I spent over 2 weeks on the phone but they wouldn’t approve my dispute to the charge. Best option now is to open a direct ups account and every charge you get added do a chargeback.
They are still doing this and have stolen $20,000 from our small business. Who can I contact
UPS is still doing this to people, in 2019. I have been told, today, by my account rep, to take my business elsewhere, because he can not help me in any manner. I guess its time for round 2 on this class action.
Send a claim form.
UPS, the Administrator and the lawyers never paid my claim, which was legitimate, fully documented and filed in a timely banner. UPS will never see another dime from me or my company. Time to switch to FEDEX, USPS and DHL.