Top Class Actions  |  September 21, 2022

Category: Closed Class Actions

This settlement is closed!

Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!

A Smartphone screen shows logo of T-Mobile - data breach class action settlement
(Photo Credit: Allmy/Shutterstock)

UPDATE 3:

  • On July 29, 2024, the 8th Circuit Court of Appeals overturned the fee award for plaintiffs’ attorneys. Settlement payments will not be available until the court resolves this issue, which will likely be a several month process.

UPDATE 2:

  • On July 31, an appeal was filed.
  • Claims will not be paid until the appeal is resolved.

UPDATE:

  • Final approval was granted for this class action settlement on June 29, 2023.
  • Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page

T-Mobile agreed to pay $350 million as part of a class action lawsuit settlement to resolve claims it failed to prevent a data breach that affected 76 million Americans; consumers must submit a claim form to benefit.

The settlement benefits individuals whose information was compromised in the T-Mobile data breach announced Aug. 16, 2021.

In August 2021, T-Mobile announced it had been the victim of a data breach that compromised sensitive information of current, former and prospective customers. The breach did not affect financial information but did compromise sensitive personal identifiers such as names, addresses, dates of birth, ID information and even some Social Security numbers.

“We spend lots of time and effort to try to stay a step ahead of them, but we didn’t live up to the expectations we have for ourselves to protect our customers,” T-Mobile CEO Mike Sievert said in the data breach announcement. “Knowing that we failed to prevent this exposure is one of the hardest parts of this event.”

Consumers quickly took legal action against T-Mobile, arguing the company failed to live up to its promises that consumers can trust it with their sensitive information. 

Plaintiffs in the case argue that the data breach could have been prevented or mitigated through reasonable cybersecurity measures but, due to T-Mobile’s negligence, occurred due to subpar protections.

T-Mobile hasn’t admitted any wrongdoing but agreed to a $350 million class action settlement to resolve these allegations.

Under the terms of the T-Mobile settlement, class members who submit a claim form can collect a cash payment. 

Class members can receive reimbursement for up to $25,000 in unreimbursed out-of-pocket losses. This includes payments for credit monitoring, identity theft, fraud, other expenses and up to 15 hours of lost time at a rate of $25 per hour, or class members’ documented hourly wage if they took time off work. 

Class members who do not wish to submit a claim form for lost time or out-of-pocket expenses can receive an alternative payment of $25 or $100 if they lived in California on Aug. 1, 2021.

Class members can also receive two years of identity protection services through Pango. These services include TransUnion credit monitoring, monthly credit scores, real time authentication alerts, dark web monitoring, transaction monitoring, $1 million in identity theft insurance and other benefits. 

In addition, the settlement provides additional restoration services for class members who suffer from identity theft or fraud as a result of the data breach.

The deadline for exclusion and objection is Dec. 8, 2022. 

The final approval hearing for the T-Mobile data breach class action lawsuit settlement is scheduled for Jan. 20, 2023. 

In order to receive settlement benefits, class members must submit a valid claim form by Jan. 23, 2023.

Who’s Eligible

The settlement benefits individuals whose information was compromised in the T-Mobile data breach announced Aug. 16, 2021.

Potential Award

Up to $25,000

Proof of Purchase

It is important for you to send documents that show what happened and how much you lost or spent, so that you can be reimbursed. The specific documentation required for each type of loss is listed on the claim form.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

01/23/2023

Case Name

In re: T-mobile Customer Data Security Breach Litigation, Case No. 4:21-md-03019-BCW, in the Western District of Missouri, Western Division

Final Hearing

01/20/2023

Settlement Website
Claims Administrator

T-Mobile Data Breach Settlement
c/o Kroll Settlement Administration LLC
P.O. Box 225391
New York, NY 10150-5391
[email protected]
833-512-2314

Class Counsel

Norman E Siegel
STUEVE SIEGEL HANSON LLP

Cari Campen Laufenberg
KELLER ROHRBACK LLP

James J Pizzirusso
HAUSFELD LLP

Defense Counsel

Kristy McAlister Brown
Donald M Houser
ALSTON & BIRD LLP

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236 thoughts onT-Mobile data breach $350M class action settlement

  1. Villemonde Zamor says:

    Add me please.

    I have been with T-mobile si September 2020,I went in the store to switch from MetroPCS to T-mobile ,l gave them all my Informations, and told them to buy phone cash (with my credit card of course) and no monthlypayments. (the new Samsung at the time costed $ 1.600), and tha same week after I purchased the phone, the phone started to heating up real bad real fast. I remember I specifically telling the T-mobile’s agent I didn’t want to be on a payments plan, but the following month they billed me almost $200 while I’ve already payed for my phone in full. I had to go back and forth to the store and stand in their long lines. Remember I mentioned the phone heating up real bad real fast?? They resolved the matter until now. I can tell they are negligent with customers’ sensitive Informations.

  2. mz prok says:

    add me please

  3. Wanda says:

    Add me I had to leave T-mobile in August 2021 because my information continued getting compromised I was a loyal customer for 7 years

  4. marcy greenblatt says:

    add me.

  5. Diane l says:

    Add me

  6. Terri says:

    Please add me

  7. Valentina says:

    Add me my ph has been faulty every with issues since I got it so I switched to metro pcs which is still TMobile

  8. Lucila R Babaran says:

    On 9/14/21 my iphone ( T mobile carrier ) was disabled as I could not make a call , can’t receive calls , can’t text n could not send text . I reported to T Mobile n was told by CS he could not fix it on his end but will send me new SIM card as it’s my SIM card that needs to be reactivated . On that same day 9/14/21 , I got an alert by JPMorgan Chase bank where my funds are deposited in my email that there was wire transfer of $ 30,000 . When I checked my savings and checking account , a total of $ 30,000 was missing leaving balance of less than $ 100.00 . I reported to fraud department of Chase who escalated my case to legal dep’t of Chase which up to now have no resolution to the $ 30k wire transfer definitely not made by me but $ 30 k transferred to Bank of America in Arizona .
    When I reviewed my online transaction history in T Mobile on 9/14/21 , there were approximately 24 calls made to Chase in 3 hours and 20 minutes . When I complained to T mobile and asked to talk to supervisor of T Mobile , nobody ever called me back .
    After a month , When I went back to check transaction history on my t mobile online dated 9/14/21 , I was surprised that all the calls / transactions which I saw on 9/14/21 in t mobile transaction history were deleted . However I screen shot all these calls n documented those calls before t mobile deleted those transactions . It is definitely a case of identity theft . T mobile has all my confidential info n have access to my SIM card.
    Please include me in the class action suit . I will fill up form .
    Thank you .
    LB

    1. Ronda K Decker says:

      Go to the lawsuit on this page and put in all information make sure you put all your proof in so you can get your money back. I’ve had them for years and I put my name in a few months back on the freebies in the mail website. Best of luck 🤞 I’m sure you will get your money back.

  9. leticia wong says:

    PLEASE ADD ME THEY TOTALLY TOOK ADVANTAGE OF ME>

  10. GinaGrover says:

    Please add me , I’ve been a customer for over 20 years and they recently let someone else purchase a device on my plain. When I complained all they said was sorry. And they did not fix my problem.

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.