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This settlement is closed!
Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!
UPDATE 2:
- Claimants in this class action settlement reported receiving second payments of $2.50 in late April 2021.
- Congratulations to everyone who made a claim and got paid!
UPDATE:
- On April 16, 2018, Class Members in a Carnival Cruise, Royal Caribbean settlement have been asked to provideadditional proof for their claims.
- The claimants have until May 1, 2018, to respond to the settlement administrator with additional proof or to opt out of the settlement.
Recipients of cruise line telemarketing phone calls from Carnival, Norwegian or Royal Caribbean can claim benefits from a recent Royal Caribbean class action settlement.
Plaintiff Philip Charvat claims he received prerecorded cruise line telemarketing calls from defendant Resort Marketing Group Inc. These calls allegedly offered promotions from Carnival, Norwegian, and Royal Caribbean cruise lines, each of whom is also named as a defendant in this telemarketing class action lawsuit.
Charvat accused Carnival, Norwegian, and Royal Caribbean of contracting with Resort Marketing Group to initiate these cruise line telemarketing calls. He claimed that nether the cruise line companies nor Resort Marketing Group ever received prior express written consent from him allowing them to contact him in that manner.
Without such consent, Charvat argued the defendant’s cruise line telemarketing violated the federal Telephone Consumer Protection Act, or TCPA.
The TCPA imposes substantial penalties on companies that knowingly violate its telemarketing restrictions. It generally forbids telemarketers from making calls using automated dialing equipment and prerecorded messages, unless the person being called has given the caller prior express written consent to be contacted that way.
The TCPA is also the legal authority behind the National Do Not Call Registry. Anyone who does not want to receive calls from telemarketers can list their phone number on this registry. The number becomes off-limits to telemarketers 30 days after its listed.
Persons who receive calls that violate the TCPA can bring a civil TCPA lawsuit against the caller. Callers who commit knowing or willful violations may be subject to statutory damages of $500 to $1,500 per call.
U.S. District Judge Andrea R. Wood granted preliminary approval of the Royal Caribbean class action settlement in July 2017. The agreement requires the defendants to create a settlement fund worth between $7 million and $12.5 million, depending on how many claims are filed.
This Royal Caribbean class action settlement will cover payments to qualifying Class Members, an incentive award for Charvat, costs of administering the settlement, and the Class’ court costs and attorneys’ fees.
Who’s Eligible
Class Members eligible to claim benefits include those persons in the U.S. who owned, subscribed to, or used residential or cellular telephone numbers listed in Resort Marketing Group’s dialer database, and who received pre-recorded telemarketing calls from Resort Marketing Group that mentioned either Carnival, Norwegian, or Royal Caribbean cruise lines between July 23, 2009 and March 8, 2014.
The settlement agreement specifically limits Class Members to those persons whose phone numbers are listed in Resort Marketing Group’s database.
Potential Award
Up to $900 per telephone number.
Class Members who submit valid and timely claims may receive payments for up to three calls per telephone number at $300 per call, for a total maximum payment of $900 per telephone number.
These are the maximum possible payments. Actual payments will be determined in part by the number of claims received.
Proof of Purchase
Claimants must provide either a claim number or a phone number. Claim numbers are being distributed to known Class Members in their individual class notices.
Persons who believe they may be a Class Member but did not receive a claim number may look up their phone number on the settlement administrator’s website to confirm whether that phone number is included in the settlement. If the number is included, the Class Member may file a claim for that number.
Class Members may file a claim for each number they believe is included in the settlement.
Claim Form Deadline
11/3/2017
Case Name
Philip Charvat v. Resort Marketing Group Inc., et al., Case No. 1:12-cv-05746, in the U.S. District Court for the Northern District of Illinois
Final Hearing
10/30/2018 UPDATED
UPDATE: The Carnival Cruise, Royal Caribbean Telemarketing Class Action Settlement was granted final approval on October 28, 2019. There is a 30 day period after final approval in which appeals can be filed. Top Class Actions is following the case, and will keep our viewers posted.
UPDATE 2: On November 18, 2019, an appeal to the Carnival Cruise, Royal Caribbean Telemarketing Class Action Settlement was filed. Claims will not be paid all appeals are exhausted. We appreciate your ongoing patience. Top Class Actions will continue to provide updates as we learn more.
UPDATE 3: On April 2, 2020, the appeals to the Royal Caribbean Telemarketing Class Action Settlement were resolved. It is not known at this time how quickly claims will be paid. Top Class Actions will continue to provide updates as we learn more.
UPDATE 4: On July 1, 2020, the settlement administrator posted an updated stating that settlement payments are estimated to be mailed on August 7, 2020. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
UPDATE 5: On Aug. 13, 2020, Top Class Actions viewers started receiving long-awaited checks in the mail from the Carnival Cruise, Royal Caribbean telemarketing class action settlement worth as much as $25.02! Congratulations to everyone who filed a valid claim and got PAID!
Settlement Website
Claims Administrator
RMG TCPA Settlement Administrator
P.O. Box 404022
Louisville, KY 40233-4022
(855) 636-6134
Class Counsel
Matthew P. McCue
LAW OFFICE OF MATTHEW P. MCCUE
Alexander H. Burke
Daniel J. Marovitch
BURKE LAW OFFICES LLC
Edward A. Broderick
Anthony Paronich
BRODERICK & PARONICH PC
Defense Counsel
Counsel for Carnival:
Jeffrey S. Becker
SWANSON MARTIN & BELL LLP
Counsel for Royal Caribbean and Norwegian:
Catherine J. MacIvor
Jeffrey Foreman
FOREMAN FRIEDMAN PA
Join a Free TCPA Class Action Lawsuit Investigation
If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.
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400 thoughts onCarnival Cruise, Royal Caribbean Telemarketing Class Action Settlement
Are the phone numbers,
315-689-7812 or 315+558-0668 listed on the call list ??
There’s a link in the “Proof of Purchase” section above where you can search for your number.
Thanks catherine! Mine didnt work but i submitted yours they both worked! Thank you!
It does NOT require the number that calls you. It requires your numbers. Apparently they have a database of all the numbers the cruise lines called that they can check your number against. I know this because I did it putting in my phone numbers and got a number of matches.
Several of my phone numbers were on the list and it was very easy to fill in my name & address, print & sign claim form & mail it in. I now have 4 numbers in the lawsuit. Excited to be getting something for putting up with these lawbreakers. I recently got over $300 from a phone company class action lawsuit so it does work & is worth your effort
The claim form requires the number that called me. Of all the incoming calls in my phone records for the last 9 years, how do you expect me to determine which one was a telemarketing call?
Or from the claimant instructions does, “Please supply the phone number that appears in the call records.” refer to Carnival’s et als call records?
You put in your number – not the number that called you
I’ve received calls also from them also
None of my phone numbers qualify either
Not fair!
It could be a different “company” calling. Not the same one being sued.
How do you find out how many calls were made to your number in the database before deciding to sue on your own.
example: 500-1500 per call if they called 10 times possible $5000. Take settlement and get a bag of peanuts for 10 calls?
This settlement was advertise all over the local news stations in my area. Over 2500 people responded in the comment section that their phone numbers were supposedly on the list. By the time everyone respond and fill out those claim forms, I’m sure most of you will not get over 50.00. There are a lot of claims!
Glad you are spreading the negativity. Maybe everyone will be negative like you and just not bother and then I will get more!
@Angela…Girl, Please!!! I hope you get ZERO dollars. I wonder how many claim forms you’ve filled out on this site that were LIES? Money hungry “dishonest” clown! I was just sating how this lawsuit was being featured everywhere. There’s no way this lawsuit is going to pay out that much money to people. No way at all! Time will tell. I hope they send you a REJECTION letter. Now that’s what I call being negative! LMMFAO!!!
*STATING
Where do you look for your phone number?
The settlement website has an option where you can check your phone number: https://www.rmgtcpasettlement.com/Landing.aspx. No dashes required.
I received a call from the cruise marketing people at about 11PM a month ago. I called back the number, as I usually do to try and get information on who they are. It turned out to be a 16 year old young lady who I threatened a lawsuit and government reporting for illegal phone calls because I am on the Do Not Call List. When she told me she was a minor and would block my phone number that was the end of the conversation. I currently reside outside the state where my cell phone was established. The phone number of the young lady was my same area code plus the first three digits of my cell phone number. I did some more research and learned that the telemarketer was spoofing the caller ID number. The young lady’s mother called me the next morning asking what was going on. By then I knew that her daughter phone number had been spoofed. I apologized for being so rough with her daughter and suggested she get her daughter a different phone number because the phone number was already listed on scam marketing websites. This resort telemarketer must be stopped. If anyone has access to telephone meta data this can be easily proven in court.
just checked, our main cell phone number is on it. everyone needs to check, can’t seem to stop robo-calls, do not call list sure doesn’t work! Karen and Jim in central Florida