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This settlement is closed!
Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!
UPDATE 2:
- Claimants in this class action settlement reported receiving second payments of $2.50 in late April 2021.
- Congratulations to everyone who made a claim and got paid!
UPDATE:
- On April 16, 2018, Class Members in a Carnival Cruise, Royal Caribbean settlement have been asked to provideadditional proof for their claims.
- The claimants have until May 1, 2018, to respond to the settlement administrator with additional proof or to opt out of the settlement.
Recipients of cruise line telemarketing phone calls from Carnival, Norwegian or Royal Caribbean can claim benefits from a recent Royal Caribbean class action settlement.
Plaintiff Philip Charvat claims he received prerecorded cruise line telemarketing calls from defendant Resort Marketing Group Inc. These calls allegedly offered promotions from Carnival, Norwegian, and Royal Caribbean cruise lines, each of whom is also named as a defendant in this telemarketing class action lawsuit.
Charvat accused Carnival, Norwegian, and Royal Caribbean of contracting with Resort Marketing Group to initiate these cruise line telemarketing calls. He claimed that nether the cruise line companies nor Resort Marketing Group ever received prior express written consent from him allowing them to contact him in that manner.
Without such consent, Charvat argued the defendant’s cruise line telemarketing violated the federal Telephone Consumer Protection Act, or TCPA.
The TCPA imposes substantial penalties on companies that knowingly violate its telemarketing restrictions. It generally forbids telemarketers from making calls using automated dialing equipment and prerecorded messages, unless the person being called has given the caller prior express written consent to be contacted that way.
The TCPA is also the legal authority behind the National Do Not Call Registry. Anyone who does not want to receive calls from telemarketers can list their phone number on this registry. The number becomes off-limits to telemarketers 30 days after its listed.
Persons who receive calls that violate the TCPA can bring a civil TCPA lawsuit against the caller. Callers who commit knowing or willful violations may be subject to statutory damages of $500 to $1,500 per call.
U.S. District Judge Andrea R. Wood granted preliminary approval of the Royal Caribbean class action settlement in July 2017. The agreement requires the defendants to create a settlement fund worth between $7 million and $12.5 million, depending on how many claims are filed.
This Royal Caribbean class action settlement will cover payments to qualifying Class Members, an incentive award for Charvat, costs of administering the settlement, and the Class’ court costs and attorneys’ fees.
Who’s Eligible
Class Members eligible to claim benefits include those persons in the U.S. who owned, subscribed to, or used residential or cellular telephone numbers listed in Resort Marketing Group’s dialer database, and who received pre-recorded telemarketing calls from Resort Marketing Group that mentioned either Carnival, Norwegian, or Royal Caribbean cruise lines between July 23, 2009 and March 8, 2014.
The settlement agreement specifically limits Class Members to those persons whose phone numbers are listed in Resort Marketing Group’s database.
Potential Award
Up to $900 per telephone number.
Class Members who submit valid and timely claims may receive payments for up to three calls per telephone number at $300 per call, for a total maximum payment of $900 per telephone number.
These are the maximum possible payments. Actual payments will be determined in part by the number of claims received.
Proof of Purchase
Claimants must provide either a claim number or a phone number. Claim numbers are being distributed to known Class Members in their individual class notices.
Persons who believe they may be a Class Member but did not receive a claim number may look up their phone number on the settlement administrator’s website to confirm whether that phone number is included in the settlement. If the number is included, the Class Member may file a claim for that number.
Class Members may file a claim for each number they believe is included in the settlement.
Claim Form Deadline
11/3/2017
Case Name
Philip Charvat v. Resort Marketing Group Inc., et al., Case No. 1:12-cv-05746, in the U.S. District Court for the Northern District of Illinois
Final Hearing
10/30/2018 UPDATED
UPDATE: The Carnival Cruise, Royal Caribbean Telemarketing Class Action Settlement was granted final approval on October 28, 2019. There is a 30 day period after final approval in which appeals can be filed. Top Class Actions is following the case, and will keep our viewers posted.
UPDATE 2: On November 18, 2019, an appeal to the Carnival Cruise, Royal Caribbean Telemarketing Class Action Settlement was filed. Claims will not be paid all appeals are exhausted. We appreciate your ongoing patience. Top Class Actions will continue to provide updates as we learn more.
UPDATE 3: On April 2, 2020, the appeals to the Royal Caribbean Telemarketing Class Action Settlement were resolved. It is not known at this time how quickly claims will be paid. Top Class Actions will continue to provide updates as we learn more.
UPDATE 4: On July 1, 2020, the settlement administrator posted an updated stating that settlement payments are estimated to be mailed on August 7, 2020. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
UPDATE 5: On Aug. 13, 2020, Top Class Actions viewers started receiving long-awaited checks in the mail from the Carnival Cruise, Royal Caribbean telemarketing class action settlement worth as much as $25.02! Congratulations to everyone who filed a valid claim and got PAID!
Settlement Website
Claims Administrator
RMG TCPA Settlement Administrator
P.O. Box 404022
Louisville, KY 40233-4022
(855) 636-6134
Class Counsel
Matthew P. McCue
LAW OFFICE OF MATTHEW P. MCCUE
Alexander H. Burke
Daniel J. Marovitch
BURKE LAW OFFICES LLC
Edward A. Broderick
Anthony Paronich
BRODERICK & PARONICH PC
Defense Counsel
Counsel for Carnival:
Jeffrey S. Becker
SWANSON MARTIN & BELL LLP
Counsel for Royal Caribbean and Norwegian:
Catherine J. MacIvor
Jeffrey Foreman
FOREMAN FRIEDMAN PA
Join a Free TCPA Class Action Lawsuit Investigation
If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.
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400 thoughts onCarnival Cruise, Royal Caribbean Telemarketing Class Action Settlement
So just a phone bill withname &number?
Thanks I got one of those and couldn’t imagine what kind of documentation they would need. Phone number was already verified as being on their list.
Check your spam mail with the subject line:
Charvat v. Resort Marketing Group, Inc et al. Request For Supplemental Claim Evidence
Mine was there this morning to submit additional information/proof of phone ownership!
What if they called your cell phone,and you don’t have a phone bill or not listed in a phone book?I only purchase a card for my phone from Walmart,but my number was on the lookup list when I checked it.What kind of proof would I have to show?
My address changed since filing the claim. Will it be forwarded?
Get payment after providing proof. No proof then forget it. So 90 percent of 2 million will get Good bye cruise.
Just received this email,
You are receiving this email because the Settlement Administrator in the class action captioned Charvat v. Resort Marketing Group, Inc. et al., 1:12cv5746 United States District Court for the Northern District of Illinois, received a claim or claims from you that included this e-mail address as a means of contact.
The Settlement Administrator recently informed the Court that over two million claims were filed in this action by consumers who received publication notice of the settlement and submitted a claim on line via the portal provided at http://www.RMGTCPASettlement.com. The Settlement Administrator has also informed the Court that an unknown but substantial number of claims filed in this manner may be fraudulent.
To ensure that only valid claims are recognized, the Court has ordered that all recipients of this email must submit proof of their connection to the phone numbers at issue before their claims can be deemed valid. See Court Order Dated March 5, 2018, DE # 619.
Claimants are hereby advised to forward documents sufficient to confirm their connection, (be it by ownership, use or subscription), to each phone number upon which they contend to have received telemarketing calls relating to this litigation.
Such documents could include, but need not be limited to, a phone bill or a reference to a phone directory confirming the connection between the phone number and the claimant.
Any documentation that will allow the Parties or the Settlement Administrator to independently verify the claimant’s ownership, use or subscription to the phone number at issue will be sufficient.
We request that you please limit your submission to a single page, if possible.
Claimants may submit supportive documents via the web-portal at http://www.RMGTCPASettlement.com. Claimants may also respond via e-mail at administrator@rmgtcpasettlement.com, and claimants may send supportive documents by U.S. Mail to:
Foreman Friedman PA
Attn: Class Action Supplemental Notice Claims
2 South Biscayne Boulevard, Suite 2300
Miami, Florida 33131
Please send documentation in only one of these ways to these addresses, which have been specially prepared to accept documentation from a large number of claimants.
Submissions must include the Claim ID number originally provided to the claimant when they filed their original claim, along with their name, address, phone number and email address. Any supplementation must also be labelled with the name of this case CHARVAT V. RESORT MARKETING GROUP.
Claimants shall have until May 1, 2018 to submit the above-requested additional documentation to support their claim. If they fail to do so, such claims will be deemed invalid.
Claimants may redact (e.g. black out with a magic marker) any portions of documentation that are not relevant to the claimant’s use, subscription to or ownership of the phone number at issue. By order of the Court, any information submitted by you will only be used to verify your claim and not for any other purpose.
The parties have also agreed to honor any Claimants’ requests to exclude themselves from this settlement and preserve their option to litigate their own claims. Any Claimants who would like to exclude themselves from this settlement altogether, or “opt out” of the settlement, may do so by May 1, 2018, by mailing your request to:
Foreman Friedman PA
Attn: Class Action Supplemental Notice Claims
2 South Biscayne Boulevard, Suite 2300
Miami, Florida 33131
You must include your claim ID, name, address, phone number and email and a statement that you wish to be excluded from the settlement.
Any information submitted will be deemed confidential and only will be used to confirm the connection between the claimant and the Claimant’s phone number.
Any Claimant who wishes to object to this supplemental process of proof required of their connection to the phone numbers at issue before their claims can be deemed valid may submit objections to the Court until May 1, 2018.
Due to the need for the supplemental claims verification process as described above, the Final Approval Hearing has been reset for Tuesday, July 24, 2018, at 11:00 a.m. (CST).
They sent us a postcard in the mail that said that they called us. So they already know what phone number is attached to our name and address.
Just received an email saying they had over 2 million claims so they were now requiring proof of ownership of the phone number. Here’s the email –
A federal court authorized this supplemental Notice.
It is not a solicitation from a lawyer.
You are receiving this email because the Settlement Administrator in the class action captioned Charvat v. Resort Marketing Group, Inc. et al., 1:12cv5746 United States District Court for the Northern District of Illinois, received a claim or claims from you that included this e-mail address as a means of contact.
The Settlement Administrator recently informed the Court that over two million claims were filed in this action by consumers who received publication notice of the settlement and submitted a claim on line via the portal provided at http://www.RMGTCPASettlement.com. The Settlement Administrator has also informed the Court that an unknown but substantial number of claims filed in this manner may be fraudulent.
To ensure that only valid claims are recognized, the Court has ordered that all recipients of this email must submit proof of their connection to the phone numbers at issue before their claims can be deemed valid. See Court Order Dated March 5, 2018, DE # 619.
Claimants are hereby advised to forward documents sufficient to confirm their connection, (be it by ownership, use or subscription), to each phone number upon which they contend to have received telemarketing calls relating to this litigation.
Such documents could include, but need not be limited to, a phone bill or a reference to a phone directory confirming the connection between the phone number and the claimant.
Any documentation that will allow the Parties or the Settlement Administrator to independently verify the claimant’s ownership, use or subscription to the phone number at issue will be sufficient.
We request that you please limit your submission to a single page, if possible.
Claimants may submit supportive documents via the web-portal at http://www.RMGTCPASettlement.com. Claimants may also respond via e-mail at administrator@rmgtcpasettlement.com, and claimants may send supportive documents by U.S. Mail to:
Foreman Friedman PA
Attn: Class Action Supplemental Notice Claims
2 South Biscayne Boulevard, Suite 2300
Miami, Florida 33131
Please send documentation in only one of these ways to these addresses, which have been specially prepared to accept documentation from a large number of claimants.
Submissions must include the Claim ID number originally provided to the claimant when they filed their original claim, along with their name, address, phone number and email address. Any supplementation must also be labelled with the name of this case CHARVAT V. RESORT MARKETING GROUP.
Claimants shall have until May 1, 2018 to submit the above-requested additional documentation to support their claim. If they fail to do so, such claims will be deemed invalid.
Claimants may redact (e.g. black out with a magic marker) any portions of documentation that are not relevant to the claimant’s use, subscription to or ownership of the phone number at issue. By order of the Court, any information submitted by you will only be used to verify your claim and not for any other purpose.
The parties have also agreed to honor any Claimants’ requests to exclude themselves from this settlement and preserve their option to litigate their own claims. Any Claimants who would like to exclude themselves from this settlement altogether, or “opt out” of the settlement, may do so by May 1, 2018, by mailing your request to:
Foreman Friedman PA
Attn: Class Action Supplemental Notice Claims
2 South Biscayne Boulevard, Suite 2300
Miami, Florida 33131
You must include your claim ID, name, address, phone number and email and a statement that you wish to be excluded from the settlement.
Any information submitted will be deemed confidential and only will be used to confirm the connection between the claimant and the Claimant’s phone number.
Any Claimant who wishes to object to this supplemental process of proof required of their connection to the phone numbers at issue before their claims can be deemed valid may submit objections to the Court until May 1, 2018.
Due to the need for the supplemental claims verification process as described above, the Final Approval Hearing has been reset for Tuesday, July 24, 2018, at 11:00 a.m. (CST).
There was a final approval hearing on 04/02/2018. Most of the lawyers, including the judge, got together and decided to have an additional Final Approval Hearing on Tuesday, July 24, 2018. Based on the outcome of THAT hearing, including elements such as what the courthouse cafeteria is serving up for its special that day, it will be determined if there will be a “MOST CERTAINLY” Final Approval Hearing, or if we just go straight into numerous appeals or objections to carry the waiting party on into 2019 ….
Nobody knows what happened today n court yet..u HAVE 2 WAIT UNTIL TOP CLASS ACTION POSTS THE OUTCOME OF COURT TODAY