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This settlement is closed!

Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!

Capital One Bank logo on the screen in a main focus and a blurred silhouette of the opened lock - capital one data breach settlement - Capital One customer data security litigation
(Photo Credit: Ascannio/Shutterstock)

Updates:

  • Top Class Actions readers reported this settlement paying out up to $2,128.35 as of Oct. 31, 2023.
  • Congratulations to everyone who filed a claim and got paid!

  • Final approval was granted Sept. 13, 2022.
  • The claim deadline has been extended to Sept. 30, 2022.

Capital One will pay $190 million as part of a customer data security litigation settlement to resolve claims it jeopardized customer information in a 2019 data breach. Consumers may file a Capital One settlement claim through Aug. 22, 2022.

The settlement benefits around 98 million Capital One customers whose information was compromised as part of the 2019 data breach. 

Capital One offers a variety of financial services to customers. However, according to the bank, its customers were targeted in a 2019 data breach.

In July 2019, Capital One informed its customers that millions of them had their information compromised when a third party accessed bank systems. Although the perpetrator was captured by the Federal Bureau of Investigation (FBI), sensitive information such as names, birth dates, addresses, phone numbers, credit scores, contact information, credit balances, payment history, and even Social Security numbers were compromised.

Customers affected by the data breach swiftly took legal action against Capital One, arguing the bank violated its duties to protect consumer information. 

According to the plaintiffs, their information would have been secured and protected if Capital One took reasonable cybersecurity measures. Their failure to protect consumer information directly put customers at risk for identity theft and fraud, the Capital One class action lawsuit contends.

Capital One hasn’t admitted any wrongdoing but agreed to pay $190 million to resolve the claims.

Under the terms of the settlement, class members can collect a cash payment for out-of-pocket expenses and lost time. 

The settlement allows reimbursement for up to $25,000 in out-of-pocket expenses related to the data breach. This includes money spent preventing identity theft or fraud, unreimbursed fraud charges, miscellaneous expenses, professional fees, and up to 15 hours of lost time at a rate of at least $25 per hour. These payments require detailed documentation including bank statements, invoices, and receipts. 

The settlement also provides three years of identity defense services through Pango. These services provide dark web monitoring, identity monitoring, lost wallet protection, security freeze capabilities, $1 million in insurance, and other benefits. 

The settlement also provides free restoration services through Pango to support class members in the case of fraud or identity theft.

In addition to providing the benefits listed above, Capital One has committed to extensive cyber security practices for at least two years. These changes aim to better protect customer data.

The deadline for exclusion and objection is July 7, 2022. 

The final approval hearing for the settlement is scheduled for Sept. 8, 2022, rescheduled from Aug. 19, 2022. 

In order to receive a payment or other benefits from the Capital One data breach settlement, class members must submit a valid claim form by Sept. 30, 2022.

Who’s Eligible

The settlement benefits around 98 million Capital One customers whose information was compromised as part of the 2019 data breach.

Potential Award

Up to $25,000

Proof of Purchase

Acceptable documentation includes receipts, voided checks, bank statements, or other documents showing the amount of your losses and/or a detailed narrative description.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

09/30/2022

Case Name

In re: Capital One Customer Data Security Breach Litigation, Case No. 1:19-md-02915-AJT-JFA, in the U.S. District Court for the Eastern District of Virginia Alexandria Division

Final Hearing

08/19/2022

Settlement Website
Claims Administrator

Capital One Data Breach
Settlement Administrator
P.O. Box 4518
Portland, OR 97208–4518
info@CapitalOneSettlement.com
855-604-1811

Class Counsel

Norman E Siegel
STUEVE SIEGEL HANSON LLP

Karen Hanson Riebel
LOCKRIDGE GRINDAL NAUEN PLLP

John A Yanchunis
MORGAN & MORGAN COMPLEX LITIGATION GROUP

Defense Counsel

S Stewart Haskins II
KING & SPALDING LLP

Robert A Angle
Timothy St George
TROUTMAN PEPPER HAMILTON SANDERS LLP

Mary C Zinsner
TROUTMAN PEPPER HAMILTON SANDERS LLP

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1,062 thoughts onCapital One data breach $190M class action settlement

  1. Caleb says:

    Received email like everyone else that I can claim my $700 today. Immediately went on and selected PayPal option and said money would be in account within 2 days. Was an easy process. EPIQ is a legit company and have used them many times before. Not a scam.

  2. Susy says:

    Not everyone is getting the same amount. I am receiving $565.85. I agree with some of the comments about how to receive the money. I also chose ACH deposit into my bank account. It is supposed to be in my account on October 10 by end of day… Seven business days. I don’t know how fast the other options are but if you’re in need of the funds sooner than 7 days, I’d go with another option.

    1. BB says:

      How do you know how much you are receiving & how did you pick how to get your money? I received an email to fill out W9 + that I will get a check there was no option to pick anything. Nor did it tell me an amount.

      1. Jennifer S says:

        BB, I’ve had the same experience: received an email requesting I complete a W-9. But nothing further

      2. Susy says:

        If you received a request to fill out a W9, that means your award amount is a bit larger than the average award for other class members. I assume that’s why they may not want to pay out electronically but don’t quote me on that

        1. BB says:

          Thank you for that info :-)

    2. Jazlyn says:

      Hello everyone!!! Question, Mayne someone could answer, I did receive an email months ago regarding the lawsuit about Identity protection filled that out and haven’t received an email as of yet? Lol

  3. Poohlicious says:

    I got the email to fill out w-9, but I haven’t recieved anything about payment.

  4. Sandra says:

    Is this legit epiq pay I am worried that it is fraud and it is weird that everyone got the same amount. Can an atty or someone from let us all know if this is legit.

    1. Yes it's real says:

      You can Google them. It’s real. They’ve done other settlements also.
      They are out in charge to handle the payments.

  5. PAIGE SUMMER says:

    I rec’d 701.00 – transferred it to pay pal.

  6. Brian Schmidt says:

    Still waiting for email. It’s 3:00 pm. I’m only getting a little over $400

    1. Trini says:

      Just got my selection email should be deposited to PP on Monday 2nd

      1. Karen Ward says:

        I chose bank deposit and it told me by Oct 6…

  7. Publius Zero says:

    I wonder if everyone that is getting $707.31 filled out the 5 hours at $25/hour without documentation needed? Is that the common denominator between us all?

  8. Paulette says:

    Has anyone gotten the payment link or payment yet? Something just doesn’t seem right! How can so many people be receiving the same exact amount ($707.31) if every case is based on the particular loss of that individual!? As someone else said, this seems very fishy, something is not right. The administrators need to update the website with more accurate, clearer information.

    1. Mike says:

      707.31 is for the people who claimed 5 hours of spent time and no out of pocket losses. It’s a common claim as it’s the maximum you can put in without proof

  9. Nay says:

    I supposed to got a email today about my payment $707.31. But had not received nohing yet. I really hate those Epiqpay, maybe later today.

  10. Sanda Pope says:

    I thiw payment legit? I got email from EPIQPAY for $707.31 Can someone verify this

    1. Karen Ward says:

      I received my payment and decided

      1. Karen Ward says:

        Just fyi…if u select deposit to bank…ACH..it told me my bank account would not get for 2 to 4 business days…it told me by Friday October 6…I would not have done that way if I had known…

        1. Chanel Thompson says:

          I did the same thing. I am happy I did because it gives me time to decide what to do with my funds. It’s money in the bank 😉.

          1. Karen Ward says:

            True… otherwise it would be gone sooner😊

        2. Autumn says:

          What other options for payment did it give? And they’re not asking for more personal info to claim the money are they? Thanks to anyone who’s claimed for responding!

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.