Tamara Burns  |  August 11, 2016

Category: Closed Class Actions

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This settlement is closed!

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Citizens-Bank-Logo

A settlement was reached with Citizens Bank to resolve allegations that the financial institution placed cell phone calls to individuals via an automatic telephone dialing system or artificial or prerecorded voice message without prior consumer consent, in violation of the TCPA.

The TCPA, also known as the Telephone Consumer Protection Act, was instituted in 1991 to protect consumers from unwanted solicitations and telemarketing calls and the use of automated telephone equipment.

Restrictions are placed on businesses who call consumers or businesses, send text messages and faxes.

If a business violates the TCPA, a plaintiff may seek statutory damages for up to $500 for each violation, and for willful violations the amount can be trebled for up to $1,500.

Plaintiff Linda Sanders filed the lawsuit against Citizens Bank alleging that she received a number of phone calls on behalf of Citizens Bank that were placed to her cell phone and that were made by a robocall system.

Citizens Bank has continued to deny any wrongdoing, and says it did not violate the TCPA nor did it use an automatic telephone dialing system or an artificial or prerecorded voice to place cell phone calls to individuals without their prior consent.

In this settlement, the court did not decide in favor of one party or the other. Rather, the TCPA settlement was reached as a result of a compromise on both sides.

The settlement allows the plaintiffs in the Class to receive speedy compensation while avoiding the risks, costs and delays of a trial.

The settlement provides a total of $4.5 million to compensate eligible Class Members, pay attorneys’ fees and costs, provide a service award to the Class Representative and to pay the claims administrator.

After the relevant fees, costs and awards are paid, the remainder of the settlement will be divided equally among the members of the settlement Class. It is estimated that there are approximately one million individuals that are included in the settlement Class.

According to an earlier news story covering the Citizens Bank Settlement, it was reported that if one percent of the eligible claimants filed an eligible claim, the approximate payout would be approximately $280.

While this is less than the $500 per violation allowed under TCPA, the Class Representative and class counsel felt this was a fair deal in order to receive timely payment and avoid any risks associated with further litigation.

Who’s Eligible

The TCPA settlement includes all individuals in the U.S. who received a cell phone call from Citizens Bank (or from those calling on behalf of Citizens Bank) that was made using an alleged automatic telephone dialing system and/or an artificial or prerecorded voice during the Class period of Dec. 20, 2009 through July 31, 2015.

Potential Award

Varies

Proof of Purchase

N/A

Based on the records of the defendant, individuals were mailed a postcard directly to notify them that they have been included in the settlement. If you believe you are a Class Member but did not receive a postcard, you may contact the Claims Administrator at 1-855-581-1283 for more information.

Claim Form

CLICK HERE TO FILE A CLAIM »

Claim Form Deadline

10/27/2016

Case Name

Linda Sanders v. RBS Citizens NA, Case No. 3:13-cv-03136, in the U.S. District Court for the Southern District of California

Final Hearing

01/23/2017

UPDATE: On January 27, 2007, the court granted the Citizens Bank TCPA final approval.  Let Top Class Actions know when you receive a check in the comments section below or on our  Facebook page.

UPDATE 2: On April 23, 2017, Top Class Actions viewers who filed a claim for the Citizens Bank TCPA class action settlement started receiving checks in the mail worth as much as $62.40! 

Settlement Website
Claims Administrator

Citizens TCPA Settlement
c/o KCC Settlement Administrator
P.O. Box 30232
College Station, TX 77842-3232

1-855-581-1283
Email: info@CitizensTCPASettlement.com

Class Counsel

Douglas J. Campion, Esq.
LAW OFFICES OF DOUGLAS J. CAMPION, APC

Ronald A. Marron
Alexis Wood
THE LAW OFFICES OF RONALD A. MARRON

Defense Counsel

Raymond Y. Kim
REED SMITH, LLP

Join a Free TCPA Class Action Lawsuit Investigation

If you received a phone call from a company on your cellular phone without your prior express consent, you may be eligible for compensation under the TCPA. Find out more at the Text Message Spam, Unwanted Cell Phone Calls TCPA Class Action Lawsuit Settlement Investigation.

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13 thoughts onCitizens Bank TCPA Class Action Lawsuit Settlement

  1. Top Class Actions says:

    UPDATE 2: On April 23, 2017, Top Class Actions viewers who filed a claim for the Citizens Bank TCPA class action settlement started receiving checks in the mail worth as much as $62.40! 

  2. Bernie says:

    Recieved S62.40 today.

  3. Jean says:

    I received 2 checks @ $62.40 and my husband received 2 checks @ $62.40. Not bad for 2 minutes of work filling out.

  4. Tricia says:

    Received $62.40 yesterday

    1. Melissa says:

      Me to way below the 280.00

  5. Nathan Mcwherter says:

    I have not heard or receved anything yet.
    Did anyone heard about what date we should received something out of this.

  6. Susan Testa says:

    I haven’t been contacted yet. I just found out the suit was approved through the update of this article.

  7. Top Class Actions says:

    UPDATE: On January 27, 2007, the court granted the Citizens Bank TCPA final approval.  Let Top Class Actions know when you receive a check in the comments section below or on our  Facebook page

    1. Jonathan says:

      I have not heard from you guys I am j Cooper pobox

    2. Jonathan says:

      The courts have granted sums of millions.then what is all the silence about

  8. Kristine says:

    any news on this yet ?

  9. bill says:

    pretty sure these are th Hotshots that tagged my 2 cell phones darn it SO for once I am going to get a bit of consumer revenge Thank you seems the UNDER DOG will get a small 5 bucks but what the heck this may teach the big banks etc to PLAY BY THE RULES !!!!!!!!!!!!!!!!!

    1. tony says:

      wht number did they call u on

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