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HealthTap

Online health information company HealthTap Inc. has reached a class action lawsuit settlement over claims it violated federal law by sending unsolicited fax advertisements to doctors, health clinics, and other persons and entities. If you received a fax promoting HealthTap services between 2011 and 2012, you may be eligible to claim a cash payment of up to $75 or up to $495 in free services.

HealthTap Inc. is an interactive health company that allows patients to ask medical questions of its panel of doctors through the HealthTap app or online at www.HealthTap.com. The HealthTap class action lawsuit accuses the company of violating the federal Telephone Consumer Protection Act (TCPA) by faxing advertisements to persons and businesses without prior express consent.

Defendants deny any wrongdoing but have agreed to a class action settlement to resolve the litigation and the expense of going to trial. A Florida federal judge granted preliminary approval to the HealthTap class action settlement on June 12, 2014. A Final Fairness Hearing is scheduled for Nov. 20, 2014.

Who’s Eligible

You are included in the HealthTap class action settlement if you or your business were sent a fax between Jan. 1, 2011 and Dec. 31. 2012, on behalf of HealthTap Inc. that described services offered by HealthTap.

Potential Award

Up to $75 cash or $495 in FREE services. Class Members who submit a valid claim will have their choice of one of two benefits under the HealthTap class action settlement:

  • Cash payment of up to $75. This amount may be reduced pro rata if the number of claims exceeds the $500,000 class action settlement fund for cash payments.
  • Five (5) free months of special Premium Service for doctors, valued at $495. Class Members who elect to receive this Premium Service may cancel at any time without being charged fees. The Premium Service will consist of a cloud-based (SaaS) Patient Relationship Management system and a Curbside Consult peer consultation system with: (a) a web-based platform for creating automatic multi-media newsletters (that doctors can send to patients under their individual or practice names) populated with content created by the sending doctor or from HealthTap’s repository of doctor-created answers, tips, and medical information; (b) a secure platform for doctors to create, send, and collect survey responses and feedback to and from patients; and (c) access to ask unlimited “curbside consults” (doctor-to-doctor questions, second opinions, and peer advice) to tens of thousands of U.S. Licensed doctors via HealthTap.
Proof of Purchase

You must provide the facsimile number at which you received the fax, and verify that you owned the fax machine.

Claim Form Deadline

09/15/2014

Case Name

Neurocare Institute of Central Florida, P.A. v. HealthTap, Inc. et al., U.S. District Court for the Middle District of Florida Orlando Division, Case No. 6:13-cv-1228-GAP-DAB

Final Hearing

11/20/2014

Settlement Website
Claims Administrator

Neurocare v. HealthTap, Inc. Settlement Administrator
P.O. Box 43275
Providence RI 02940-3275

Fax Number: 1-877-311-4707

Class Counsel

James M. Smith
Phillip A. Bock
BOCK & HATCH, LLC

Defense Counsel

Kristine McAlister Brown
ALSTON & BIRD, LLP

It is against the law for companies to send unsolicited fax advertisements, text messages, or place cell phone calls using a prerecorded voice message or automated dialing machine (robocall). If you were contacted this way you may be eligible for compensation under the Telephone Consumer Protection Act. Learn more and see if you qualify for a legal claim at the Text Message Spam, Unwanted Cell Phone Calls TCPA Class Action Lawsuit Settlement Investigation.

UPDATE: On Jan. 5, 2015, viewers began reporting that they had received checks worth $75 from the HealthTap class action settlement. Let us know how much YOU received in the comments section below. Congratulations!

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12 thoughts onHealthTap Junk Fax Class Action Settlement

  1. Mark says:

    Hello,

    I’m still waiting for my payment.

    If anyone know the phone number to call claim administration company – I would greatly appreciate.

    Thank you in advance,

    Mark,

  2. QT from CALI says:

    No check here in Los angeles yet hoping maybe this weekend!

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