Anne Bucher  |  November 11, 2015

Category: Closed Class Actions

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This settlement is closed!

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Red Robin gift card settlement

A settlement has been reached in a class action lawsuit alleging Red Robin International Inc. failed to redeem gift cards for cash when requested by a customer if the remaining balance on the gift card was less than $10. If you have possessed or currently possess a Red Robin gift card with a balance of less than $10 that was purchased between Nov. 6, 2010 and June 5, 2015, you may be entitled to benefits from the class action settlement.

Under the terms of the gift card class action settlement, Red Robin has agreed to review its policies and hold at least one training session for employees regarding gift card redemption obligations. Red Robin also agrees to verbally instruct new employees that California law requires that a gift card with a balance of less than $10 be redeemed for cash at a customer’s request.

Red Robin denies any wrongdoing but agreed to settle the gift card class action lawsuit to avoid the risk and expense of trial.

Who’s Eligible

Class Members of the Red Robin gift card settlement include any California consumer who has possessed or currently possesses a Red Robin gift card with a balance of less than $10, which was purchased on or after Nov. 6, 2010 through June 5, 2015.

Potential Award

One free menu item valued up to $9.99. Each Class Member is limited to one claim.

Proof of Purchase

To be eligible for benefits from the Red Robin gift card settlement, you must affirm that the following statements are true and accurate:

  • You are currently a California resident or were formerly a California resident for a time period between Nov. 10, 2010 and June 5, 2015;
  • You possessed a Red Robin gift card with a balance of less than $10, which was purchased during the Claim Period;
  • The date and California Red Robin restaurant at which you requested cash back for your Red Robin gift card that had a balance of less than $10;
  • That, in response to your request for cash back, a Red Robin employee said you could not obtain cash back; and
  • The date you disposed of your Red Robin gift card with a balance of less than $10 due to the employee’s assertion that you could not get cash back.
Claim Form

CLICK HERE TO FILE A CLAIM »

Claim Form Deadline

07/01/2016 (Estimated)

NOTE: The link to the Claim Form is available at the bottom of the Full Class Notice (linked above).

Case Name

Kelsi Knudsen v. Red Robin International Inc., Case No. RIC1410563, in the California Superior Court for the County of Riverside

Final Hearing

7/15/2015

Settlement Website

www.RRGiftCardClaims.com

Claims Administrator

N/A

Class Counsel

FINEMAN POLINER LLP

Defense Counsel

N/A

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13 thoughts onRed Robin Gift Card Class Action Settlement

  1. Marco says:

    Why the double standard for Cali only .Sounds like another legal wash,,, MARIO

  2. Thomas says:

    Thanks for spreading the word. Claims maxed out. These settlements will be thing of the past with everyone telling everyone.

  3. YLama says:

    This claim is ridiculous! I submitted the very day (within minutes of receiving) TCA newsletter came out with this potential claim but supposedly the maximum number of claims had been reached?!?! In addition, this isn’t just a California problem. While recently visiting my daughter in Washington, the waitress told me I couldn’t cash out the nearly $10 left on my RR gift card. She wanted us to order more items from the menu and when I told her no thank you, she never returned to our table. After our party waited patiently for her to return with my change and gift card…(We actually had to track her down)…She first claimed she had already returned the gift card and when I asked about my change, it seems that she cashed out at that moment and not previously. There was definitely something HINKY going on!!! I didn’t get my gift card back and she didn’t get a tip.

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.