Sarah Mirando  |  February 9, 2011

Category: Closed Class Actions

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Carideo Settlement Notice

Award (how much your claim may be worth): Up to $150 cash!

Class Action Lawsuit Settlement Case(s):  Carideo et al. v. Dell, Inc., Case No. 06-cv-1772, United States District Court for the Western District of Washington

Company(ies): DELL, INC.

Dell, Inc.

Website of the Class Action Lawsuit Settlement Administrator (UPDATE YOUR INFORMATION HERE): http://www.carideosettlement.com/

Address to submit a claim form (REQUIRED):

Submit your claim forms online at http://www.carideosettlement.com/ or by mail to the following address:

Carideo Settlement Claims Administrator

c/o Analytics, Inc.

P.O. Box 2009

Chanhassen, MN 44317-2009

Phone Number to call for assistance: (866) 890-4857

Details: A class action lawsuit accusing Dell of deceptively designing, manufacturing, marketing, selling and servicing certain Dell Inspiron notebook computers has reached a tentative settlement. If you’ve ever owned a Dell Inspiron 1150, 5100 or 5160 notebook computer, you may be able to receive a repair refund of up to $150 from the Dell Inspiron class action lawsuit settlement.

According to the Dell Inspiron class action lawsuit, Dell allegedly knew its Inspiron notebook computers contained three common defects that could cause premature failure: (1) inadequate cooling systems, (2) a power supply system that prematurely fails when used as intended, and (3) motherboards that prematurely fail when used as intended. Dell denies any wrongdoing or liability of any kind associated with these claims.

As part of the Dell Inspiron class action settlement, Dell will provide a refund to customers who paid for certain Reimbursable Repairs to Inspiron laptop models 1150, 5100 or 5160. A “Reimbursable Repair” is any of the following repairs/replacements done by Dell or one of Dell’s authorized service providers — Bantec or QualxServ — for which the customer paid Dell out-of-pocket:

— Those addressing clogged vents and/or restricted airflow, including fan repair and/or replacement;

— Heat sink replacements;

— AC adapter replacements;

— Motherboard replacements addressing power failure, shutdown, failure to boot, and/or freezing situations; and

— Batter replacements addressing failure to take/hold a charge.

The amount you can be reimbursed for these repairs under the Dell Inspiron settlement depends on which Inspiron computer model you have/had and how long you owned it prior to the repair. For more information on how to calculate your reimbursement, see the FAQ section athttp://www.carideosettlement.com/.

There are several ways for you to get a refund under the Dell Inspiron settlement:

(1) Automatic Refunds: Customers who paid for Reimbursable Repairs and are in Dell’s repair database as doing so will receive a Notice of Eligibility postcard in the mail sometime after December 6, 2010. In order to receive an automatic refund, you must confirm your address with the Claims Administrator within 30 days of receiving the postcard.

(2) File a Claim: If you did not receive a Notice of Eligibility postcard, it means you do not automatically qualify for a refund and must submit a claim form, which can be downloaded here. Claim forms must be submitted by April 5, 2011 and must include (a) the Service Tag Number of your Inspiron 1150, 5100, 5160, (b) an invoice, receipt or other documents showing your Inspiron 1150, 5100 or 5160 was serviced for a Reimbursable Repair, and (c) a declaration under penalty of perjury confirming the truth of the claim. If you no longer have documentation of a Reimbursable Repair, you can still submit a claim form that includes a written explanation of who performed the repair, the date of the repair, the reason for service, a reason for why the proof of repair is not available, and a description of your efforts to find the necessary documentation.

To submit your claim for up to $150 from the Dell Inspiron 1150, 5100, 5160 Class Action Lawsuit Settlement, got to http://www.carideosettlement.com/. 

  

Purchased From: N/A – Anyone who has ever owned a Dell Inspiron 1150, 5100 or 5160 notebook computer is eligible!

Claims must be postmarked by: 4/5/11

MORE DETAILS BELOW!

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Settlement Administrator(s): BMC Group / Analytics, Inc.

Class Counsel:

 

Beth Terrell
Terrell Marshall & Daudt PLLC

Defense Counsel:

Sinead O’Carroll
Reeves & Brightwell LLP


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2 thoughts onDell Inspiron Notebook Class Action Lawsuit Settlement

  1. carol says:

    I just purchases a Dell Inspiron laptop February 12th 2013. It crashed May 28th 2013. After spending several hours on the phone their tech, I was told that the motherboard needed to be replaced. I asked the tech if this was normal. He wouldn’t answer. He just kept saying its covered under the warranty. In short I can see Dell will end up on this website again for selling lemons or refurbished products as new. I purchased the laptop 6 months same as cash. I still owe two payments on a unit that doesn’t work….

    ing

    1. Elaine I McMullen says:

      And they package the computers and sent them to HSN.com and on their TV sales show, The same defective products. Currently looking for the law firm telephone number to go after HSN.com

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