Date Initiated: 03/22/2019
The Class includes all current owners and lessees of a 2018 or 2019 Honda Odyssey vehicle (Elite, EX, EX-L, EX-LNR or Touring trim), a 2019 Honda Pilot vehicle (2EX-LNR, 2TRG, 2TRG 7P, 4Elite, 4EX, 4EX-L, 4EX-LNR, 4TRG or 4TRG 7P trim), or a 2019 Honda Passport (2EX-L, 2TRG, 4Elite, 4EX-L, or 4TRG trim) who reside in and who purchased or leased their vehicles (other than for purposes of resale or distribution) in the United States, Puerto Rico, and all U.S. territories, as well as former owners and lessees of Class Vehicles who submit a claim. The Class also includes all U.S. military personnel who purchased a Class Vehicle during military duty.
Date Initiated: 06/04/2021
The Class includes all current owners and lessees of a 2018 or 2019 Honda Odyssey vehicle (Elite, EX, EX-L, EX-LNR or Touring trim), a 2019 Honda Pilot vehicle (2EX-LNR, 2TRG, 2TRG 7P, 4Elite, 4EX, 4EX-L, 4EX-LNR, 4TRG or 4TRG 7P trim), or a 2019 Honda Passport (2EX-L, 2TRG, 4Elite, 4EX-L, or 4TRG trim) who reside in and who purchased or leased their vehicles (other than for purposes of resale or distribution) in the United States, Puerto Rico, and all U.S. territories, as well as former owners and lessees of Class Vehicles who submit a claim. The Class also includes all U.S. military personnel who purchased a Class Vehicle during military duty.
Conti, et al. v. American Honda Motor Co. Inc., Case No. 2:19-cv-02160-CJC-GJS in the U.S. District Court for the Central District of California
Date Initiated: 03/22/2019
Plaintiffs in a class action lawsuit against American Honda Motor Co. allegedly experienced Honda infotainment issues, such as frequent freezes, crashes, failure to boot or shut down, and failure to connect to devices such as phones.
The plaintiffs claim these infotainment issues were caused by software and hardware defects, and that the carmaker should have disclosed the defects before selling the vehicles or, alternatively, remedied them under warranty.
The Class includes all current owners and lessees of a 2018 or 2019 Honda Odyssey vehicle (Elite, EX, EX-L, EX-LNR or Touring trim), a 2019 Honda Pilot vehicle (2EX-LNR, 2TRG, 2TRG 7P, 4Elite, 4EX, 4EX-L, 4EX-LNR, 4TRG or 4TRG 7P trim), or a 2019 Honda Passport (2EX-L, 2TRG, 4Elite, 4EX-L, or 4TRG trim) who reside in and who purchased or leased their vehicles (other than for purposes of resale or distribution) in the United States, Puerto Rico, and all U.S. territories, as well as former owners and lessees of Class Vehicles who submit a claim. The Class also includes all U.S. military personnel who purchased a Class Vehicle during military duty.
Date Initiated: 06/04/2021
The Court granted preliminary approval to this settlement June 4, 2021.
Class Members may file a claim to seek reimbursement for battery-recharging costs incurred as a result of a car battery that drained because the Honda infotainment system did not turn off when it should have.
Class Members also are eligible to file a claim for reimbursement for qualifying transportation costs incurred if the Class Member returned a Class Vehicle two or more times to an authorized dealership for a repair of certain infotainment system symptoms.
Claims for reimbursement must be accompanied by documentation of the condition or occurrences and expenses incurred.
In addition to the monetary relief, Honda has agreed to extend the New Vehicle Limited Warranty as of the settlement’s effective date. The extension will add two years or 24,000 miles to the warranty to cover certain Honda infotainment system symptoms if the vehicle is within five years or 60,000 miles of the original purchase or lease.
Each Class Member who does not exclude themselves also will be eligible to receive either two years of free HondaLink Security Service — for vehicles with Elite and Touring trim packages — or one free year of SiriusXM Select service for vehicles with EX and EX-L trim packages. Claim forms are required for this benefit only if the Class Member made more than one service visit to an authorized Honda dealership on or before the notice date for Honda infotainment issues not resolved during the initial warranty service visit, excluding any customer visit as a result of a recall or product update; documentation must be provided.
Class Members are limited to one HondaLink Benefit or one Sirius XM Benefit per Class Vehicle.
Honda also will implement a Dealership Assessment and Assistance Program (DAAP) to direct independent, authorized Honda dealers and their technicians to undergo additional training and implement additional service strategies, such as confirming certain software updates are installed and others.
And finally, the company will create, maintain, and update, for at least two years, an Infotainment System Online Resource for Class Members that will include a list of potential infotainment issues and potential solutions, provide means for Class Members to review information related to their Honda infotainment system, and post recall notices, among other things.
The deadline to object to or opt out of the settlement is Nov. 19, 2021.
The claim deadline is March 5, 2022.
The claim deadline was March 5, 2022.
