Date Initiated: 07/11/2019
The Class is made up of current owners and lessees of a 2019-2020 Acura RDX who reside in, and who purchased or leased their vehicles (other than for purposes of resale or distribution) in the United States, Puerto Rico, and all U.S. territories, as well as former owners and lessees of Class Vehicles who submit a Claim. The Class also includes any U.S. military personnel who purchased a Class Vehicle during military duty.
Date Initiated: 06/03/2021
The Class is made up of current owners and lessees of a 2019-2020 Acura RDX who reside in, and who purchased or leased their vehicles (other than for purposes of resale or distribution) in the United States, Puerto Rico, and all U.S. territories, as well as former owners and lessees of Class Vehicles who submit a Claim. The Class also includes any U.S. military personnel who purchased a Class Vehicle during military duty.
Banh, et al. v. American Honda Motor Co. Inc., Case No. 2:19-cv-05984-RGK-AS in U.S. District Court for the Central District of California
Date Initiated: 07/11/2019
Plaintiffs in a class action lawsuit against American Honda Motor Co., maker of Acura vehicles, allegedly experienced problems with their Acura infotainment systems, including frequent freezes, crashes, failure to boot or shut down, and failure to connect to peripheral devices such as mp3 players and phones.
The plaintiffs claim these Acura infotainment issues were caused by software and hardware defects, and that Honda should have disclosed the defects before selling the vehicles or, alternatively, remedied them under warranty.
The Class is made up of current owners and lessees of a 2019-2020 Acura RDX who reside in, and who purchased or leased their vehicles (other than for purposes of resale or distribution) in the United States, Puerto Rico, and all U.S. territories, as well as former owners and lessees of Class Vehicles who submit a Claim. The Class also includes any U.S. military personnel who purchased a Class Vehicle during military duty.
Date Initiated: 06/03/2021
The Court preliminarily approved this settlement June 3, 2021.
Class Members may file a claim seeking reimbursement for battery-recharging costs incurred as a result of a car battery that drained due to the Acura infotainment system not turning off when it should have.
Class Members also are eligible to file a claim for reimbursement for qualifying transportation costs incurred if they returned the vehicle two or more times to an authorized dealership for a repair of certain infotainment system symptoms.
Claims for reimbursement must be accompanied by documentation of the condition or occurrences and expenses incurred.
In addition to the monetary relief, Honda has agreed to extend the New Vehicle Limited Warranty as of the settlement’s effective date. The extension will add two years or 24,000 miles to the warranty to cover certain Acura infotainment system symptoms if the vehicle is within six years or 74,000 miles of its original purchase or lease.
Each Class Member who does not exclude themselves also will be eligible to receive two years of free AcuraLink Security Service. Claim forms are required for this benefit only if the Class Member made more than one service visit to an authorized Acura dealership on or before the Class notice date for Acura infotainment issues not resolved during the initial warranty service visit, excluding customer visits resulting from a recall or product update. Documentation must be provided along with the claim form.
Honda also will implement a Dealership Assessment and Assistance Program (DAAP) to direct independent, authorized Acura dealerships and their technicians to undergo additional training and implement additional service strategies, such as confirming certain software updates are installed and others.
And finally, Honda will create, maintain, and update, for at least two years, an Infotainment System Online Resource for Class Members that will include a list of potential Acura infotainment issues and potential solutions, provide a way for Class Members to review information related to their Acura’s infotainment system, and post recall notices, among other things.
The deadline to object to or opt out of the settlement has passed.
The deadline to file a claim is Feb. 4, 2022.
The deadline to file a claim was Feb. 4, 2022.
