Western Union Financial Services Inc. and The Western Union Co. have agreed to settle a class action lawsuit alleging the companies failed to adequately notify customers of unredeemed money transfer transactions. If you initiated a money transfer in the United States with Western Union between Jan. 1, 2001 and Jan.3, 2013, and your money transfer was not redeemed within 60 days, you may be eligible to receive payment from the class action settlement.
Class Members of the Western Union money transfer settlement include all persons who initiated any Western Union transaction in the United States between Jan. 1, 2001 and Jan. 3, 2013, and whose transaction was not redeemed within 60 calendar days and who either:
- Have not claimed their money transfer funds (nor had that money claimed on their behalf) from Western Union, or
- Were informed by written communication that their money was about to escheat to the state, district, territory or U.S. jurisdiction in which their money transfers were initiated, and who sought and received a refund of their money but did not receive a payment for interest Western Union earned on that money.
Varies. Class Members who submit a valid Claim Form will be entitled to receive lump sum cash refunds from the Western Union class action Settlement Fund in an amount equal to the unclaimed funds, less administrative fees and charges as specified in their contracts, plus interest earned by Western Union while the funds were held by Western Union.
Class Members whose funds escheat after Jan. 3, 2013, but before any appeals are resolved, will only be entitled to receive a lump sum cash payment of interest earned on those funds while those funds were held by Western Union, paid out of an account held by Western Union instead of the Settlement Fund.
Proof of Purchase
You must provide a photocopy of a valid government-issued picture ID (such as a driver’s license, passport or state-issued ID) showing the name and signature of individual signing claim.
Claim Form Deadline
To be determined. A federal judge approved the Western Union class action settlement on June 25, 2013, but it is being delayed by several appeals. Claim Forms will be due 180 calendar days after the Settlement Effective Date, which will not take place until all appeals are resolved.
UDATE: All objections have now been resolved by the Tenth Circuit Court of Appeals. This decision should result in an extension of the claim form deadline 180 calendar days following the May 1 ruling. The estimated claim form deadline is Oct. 28, 2015. However, as of this writing, there is still no new claim form deadline posted on the settlement website. We will provide an update as soon as its available.
Tennille v. The Western Union Co., Case No. 09-cv-00938-JLK, in the U.S. District Court for the District of Colorado.
The money transfer settlement resolves a class action lawsuit (Tennille v. The Western Union Co.) over whether Western Union timely notified customers of unredeemed Western Union transactions in the United States using Western Union’s money transfer services.
Western Union denies any wrongdoing but has agreed to settle the class action lawsuit to avoid the expense and uncertainty of trial.
Tenille v. Western Union Settlement Administrator
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