FTC refunds | December 2024

The FTC sent refunds from five cases in December, compensating consumers for false advertising, credit report misuse, debt relief scams and other issues.

AH Media Group refunds

The FTC sent over $950,000 in refunds to consumers who signed up for “free trial” offers but were actually charged for certain cosmetics and weight loss supplements.

According to the FTC lawsuit, AH Media Group promised consumers “free trials” for cosmetic and weight loss supplements such as Amabella Allure, Adelina, Parisian Glow and Tone Fire Garcinia. Despite promising only to charge a small shipping and handling fee, AH Media Group allegedly charged customers around $90 for the trial products and signed them up for unwanted subscriptions.

Using funds from a settlement with AH Media Group, the FTC sent over 25,427 checks totaling over $950,000 to consumers who were charged by the company.

Individuals who receive a refund check should cash it within 90 days.

Consumers can direct additional questions about these refunds to Rust Consulting Inc. at 1-833-711-0291.

SuperGoodDeals.com refunds

The FTC returned $114,000 to consumers who purchased face masks and other personal protective equipment (PPE) from SuperGoodDeals.com without receiving next day shipping.

SuperGoodDeals.com allegedly promised next day shipping on face masks and other PPE during the height of the COVID-19 pandemic. The FTC lawsuit claimed that SuperGoodDeals.com failed to meet these promises.

SuperGoodDeals.com agreed to a settlement to resolve the FTC lawsuit. The FTC used these funds to send 4,583 checks worth over $114,000 to consumers who purchased eligible PPE from the retailer.

Individuals who receive a refund check should cash it within 90 days.

Consumers can direct additional questions about these refunds to Simpluris at 1-844-804-5352.

Vivint smart home settlement

The FTC sent $500,000 from a Vivint smart home settlement resolving claims that the company’s sales representative misused credit reports.

According to the FTC lawsuit, Vivint used other people’s credit reports to allow unqualified customers to receive financing for home security products. This misuse allegedly caused consumers to find unexpected Vivint accounts on their credit accounts and, in some cases, receive calls from debt collectors. 

Vivint agreed to a settlement to resolve the FTC lawsuit. Using these funds, the FTC sent 470 refund checks worth over $500,000 to consumers whose information was misused. In order to receive these FTC refunds, consumers had to submit a claim.

Individuals who receive a refund check should cash it within 90 days.

Consumers can direct additional questions about these refunds to Rust Consulting Inc. at 1-833-472-1996.

Fortnite refunds

The FTC sent over $72 million in refunds to consumers who were charged for unwanted Fornite purchases.

The FTC claimed that Epic Games unlawfully charged players for in-game Fortnite purchases, allowed underage players to make unauthorized purchases and blocked users who disputed wrongful charges. These policies allegedly caused financial harm to players.

The FTC sent over $72 million in checks and electronic payments to consumers in December based on the amount they paid in unwanted charges. In order to receive FTC refunds, consumers had to submit a valid claim form by Oct. 8, 2024.

Individuals who receive a refund check should cash it within 90 days. Consumers who receive a PayPal payment should accept it within 30 days.

Consumers can direct additional questions about these refunds to Rust Consulting Inc. at 1-833-915-0880. 

National Landmark refunds

The FTC returned over $540,000 to consumers who lost money to fraudulent debt relief scams which threatened consumers by pretending to represent law firms.

According to the FTC, National Landmark and Absolute Financial operated fraudulent debt relief scams in which they posed as law firms, scared consumers with arrest or legal action and harassed them until they paid, even when they did not owe the debts. The companies reportedly operated these scams under many names including National Landmark Service of United Recovery, Silverlake Landmark Recovery Group, Absolute Financial Services Recovery, AFSR Global Logistics and Tri-Star.

Using money from a settlement with National Landmark and Absolute Financial, the FTC sent 1,625 checks worth over $540,000 to eligible consumers.

Individuals who receive a refund check should cash it within 90 days.

Consumers can direct additional questions about these refunds to Simpluris at 1-844-804-5497.

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