Emily Sortor  |  February 27, 2020

Category: Legal News

Overhead view of a Wyndham resortA class action lawsuit says that Wyndham aggressively markets its timeshares and unfairly profits from customers by requiring them to assign their timeshare interest to a trust, from which Wyndham benefits.

Plaintiffs Carolyn Nolen, Windy Kelley, Cara Kelley, and Paula Litton claim that they all have timeshares with Wyndham.

Allegedly, these customers, along with every timeshare purchaser, are required to assign 100 percent of their timeshare interest to Club Wyndham Plus, a program governed by the terms of the Fairshare Trust. In turn, the trust is reportedly controlled by Wyndham.

The Wyndham class action claims that Wyndham does not disclose to customers that the Fairshare Trust is the Fairshare Vacation Owners Association, a corporation controlled entirely by Wyndham. The terms allegedly indicate that the only beneficiaries of the Fairshare Trust are the individual timeshare owners and Wyndham. 

Because the trustee is reportedly controlled by Wyndham, and Wyndham profits from the trust, the trustee — Fairshare Vacation Owners Association — profits from the trust, in violation of Arkansas law. 

According to the customers’ timeshare trust class action lawsuit, Wyndham violated Arkansas Trust Code, which requires a trustee to administer the trust solely in the interest of the beneficiaries, and dictates that a “trust and its terms must be for the benefit of its beneficiaries.”

The Wyndham class action claims that the Trust Code states that trustees cannot profit from the trust, even if they did not breach the trust in profiting from it.

The timeshare holders argue that the Fairshare Vacation Owners Association’s Board of Directors has the right to change any program or feature of the trust at will, even if these changes are against the best interest of the customers.

During the time period at issue in the Wyndham lawsuit, all three members of the Board of Directors were Wyndham members, and they were able to make changes to the trust even if those changes were not in the best interest of the timeshare holders.

In the words of the timeshare owners, “to gain control over the Fairshare Vacation Owners Association and the Fairshare Trust, [Wyndham] or its affiliated entities appointed its own executives and employees to control the actions of the Trustee.” Allegedly, this led to “tremendous” financial benefits for Wyndham and affiliates.

The Wyndham timeshare class action lawsuit argues that Wyndham’s control of the trust is absolute, and that the company is violating their fiduciary duty to timeshare owners.

The timeshare owners go on to argue that Wyndham requires timeshare owners to pay fees that cover the costs of administering and operating the trust, which only financially serves Wyndham, not the timeshare holders.

Wynham has previously faced claims that the timeshare company misled consumers about its services, and unfairly profited from consumers.

Do you have a timeshare? Tell us about your experience in the comments below.

The timeshare holders are represented by John A. Yanchunis and Patrick A. Barthle II of Morgan & Morgan Complex Litigation Group; James M. Terrell and Rodney E. Miller of Methvin Terrell Yancey Stephens & Miller PC; and Bradford D. Barron of The Barron Law Firm PLLC.

The Wyndham Timeshare Trust Class Action Lawsuit is Carolyn Nolen, et al. v. Wyndham Vacation Resorts Inc., et al., Case No. 6:20-cv-00330-PGB-EJK, in the U.S. District Court for the Middle District of Florida. 

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342 thoughts onWyndham Class Action Lawsuit: Hotel Unfairly Profits Off Timeshare Owners

  1. yamilet roman says:

    Please add my name to the class action lawsuit.
    I am a timeshare owner with Club Wyndham. The staff there are trained to deceive customers. In November 2021, I purchased a specific number of points for my timeshare use. In recent years, there has been a significant increase in my maintenance fees. I was false introduce to Wyndham Grand Resort in Clearwater FL, the presentation seems normal but ones you signed the contract they forgot to let you know that you have to go all presentation in all the resorts that you booked, you have to pay a deposit in case you don’t show up for these presentation, on your renewal presentation they harassed you for free if you don’t comply with their demand or wishes of renewing your contract and ruining your credit and making you paying less supposedly. Wyndham timeshare Company are lying to customers about benefits and subjecting them to aggressive marketing tactics to get them to purchase useless points.

  2. LEEYA LY says:

    Please add my name to the class action lawsuit.
    I am a timeshare owner with Club Wyndham. The staff there are trained to deceive customers. In November 2017, I purchased a specific number of points for my timeshare use. In recent years, there has been a significant increase in my maintenance fees. Additionally, I was not informed that I could only use one housekeeping credit per year, with additional bookings incurring fees. I paid $175 for a reservation through Wyndham and another through RCI. On RCI’s website, it should clearly disclose that booking a 3 or 5-night stay incurs an automatic $105 charge if not staying the full 7 nights, despite the unavailability of 7-night bookings. It also failed to mention that reservations cannot be combined to meet the 7-night requirement. I was charged twice for housekeeping fees for the same resort room. When I contacted RCI, they claimed they do not receive money directly from Wyndham; instead, WorldMark, a sister company of Wyndham, charged my card. Additionally, my deposit was not refunded, leading me to dispute the charge with my credit card company.

  3. Regina Rogowski says:

    Please add me to class action suit.
    I wanted to get rid of my timeshare cause of maintenance fees every month that go up every year and they told me the only way that I would be able to get rid of my timeshare was to give it back to them to avoid maintenance fees without $1.00 compensation for unused years after we paid $33,000 for the timeshare since 2011. We upgraded only once since 2011. They are ripping people off and lying to them. They will not roll over your points and make you pay $155.00 in housekeeping fees with RCI for only a 4 day trip because you didn’t book a week, like a punishment.

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