Emily Sortor  |  February 27, 2020

Category: Legal News

Overhead view of a Wyndham resortA class action lawsuit says that Wyndham aggressively markets its timeshares and unfairly profits from customers by requiring them to assign their timeshare interest to a trust, from which Wyndham benefits.

Plaintiffs Carolyn Nolen, Windy Kelley, Cara Kelley, and Paula Litton claim that they all have timeshares with Wyndham.

Allegedly, these customers, along with every timeshare purchaser, are required to assign 100 percent of their timeshare interest to Club Wyndham Plus, a program governed by the terms of the Fairshare Trust. In turn, the trust is reportedly controlled by Wyndham.

The Wyndham class action claims that Wyndham does not disclose to customers that the Fairshare Trust is the Fairshare Vacation Owners Association, a corporation controlled entirely by Wyndham. The terms allegedly indicate that the only beneficiaries of the Fairshare Trust are the individual timeshare owners and Wyndham. 

Because the trustee is reportedly controlled by Wyndham, and Wyndham profits from the trust, the trustee — Fairshare Vacation Owners Association — profits from the trust, in violation of Arkansas law. 

According to the customers’ timeshare trust class action lawsuit, Wyndham violated Arkansas Trust Code, which requires a trustee to administer the trust solely in the interest of the beneficiaries, and dictates that a “trust and its terms must be for the benefit of its beneficiaries.”

The Wyndham class action claims that the Trust Code states that trustees cannot profit from the trust, even if they did not breach the trust in profiting from it.

The timeshare holders argue that the Fairshare Vacation Owners Association’s Board of Directors has the right to change any program or feature of the trust at will, even if these changes are against the best interest of the customers.

During the time period at issue in the Wyndham lawsuit, all three members of the Board of Directors were Wyndham members, and they were able to make changes to the trust even if those changes were not in the best interest of the timeshare holders.

In the words of the timeshare owners, “to gain control over the Fairshare Vacation Owners Association and the Fairshare Trust, [Wyndham] or its affiliated entities appointed its own executives and employees to control the actions of the Trustee.” Allegedly, this led to “tremendous” financial benefits for Wyndham and affiliates.

The Wyndham timeshare class action lawsuit argues that Wyndham’s control of the trust is absolute, and that the company is violating their fiduciary duty to timeshare owners.

The timeshare owners go on to argue that Wyndham requires timeshare owners to pay fees that cover the costs of administering and operating the trust, which only financially serves Wyndham, not the timeshare holders.

Wynham has previously faced claims that the timeshare company misled consumers about its services, and unfairly profited from consumers.

Do you have a timeshare? Tell us about your experience in the comments below.

The timeshare holders are represented by John A. Yanchunis and Patrick A. Barthle II of Morgan & Morgan Complex Litigation Group; James M. Terrell and Rodney E. Miller of Methvin Terrell Yancey Stephens & Miller PC; and Bradford D. Barron of The Barron Law Firm PLLC.

The Wyndham Timeshare Trust Class Action Lawsuit is Carolyn Nolen, et al. v. Wyndham Vacation Resorts Inc., et al., Case No. 6:20-cv-00330-PGB-EJK, in the U.S. District Court for the Middle District of Florida. 

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342 thoughts onWyndham Class Action Lawsuit: Hotel Unfairly Profits Off Timeshare Owners

  1. Amanda Moore says:

    Add me.

    1. Jacqueline says:

      Add me. Very unhappy with Wyndham.

  2. Michael Watson says:

    Wyndham continues to charge its “owners” their full maintenance fees during COVID-19 despite letting go of staff and decreased maintenance costs as nobody is allowed to use the resorts. Today, an email was released admitting they have no definitive timeline when they might reopen, and furthermore once open housekeeping services will be suspended and amenities such as pools, spas, restaurants and bars, game rooms, activity centers, and business centers will be closed. Again, if all the amenities are closed exactly what are you maintaining.

  3. Miss Queen says:

    These people are financial bullies, they tend to use intimidation tactics, and are relentless con artists. Please add me to the lawsuit as well. It is really sad to hear all of the stories about how this company has harassed so many people. I am one of them. I sent an email to reschedule my monthly payment due to the worldwide pandemic, before that I have always paid on time. I was sent an email informing me that both of the representatives (2 different guys one who worked in finance, & the other the mortgage dept.), I emailed about my accounts were no longer working there. At that moment, the responsibility was pushed back off onto me. Now, I needed to reach out to the mortgage department via phone to reschedule my payment. I tried to get a hold of a live human being but to no avail. Now, here we are several weeks letter, & I just received a call from them requesting payment again. This information is just the tip of the iceberg. Contact me for further information regarding this company. Please, & Thank you in advance for your help with this matter.

  4. Rebecca says:

    Please add me to this class action against Wyndham

  5. David L Beranek says:

    The times we have tried to book we have been told they don’t have any rooms available or we don’t have enough points even though we have never used any. They called and try to get us to book because our points were going to expire and said we have more than enough points. They call trying to sell us more points when we can’t even get a reservation to use the ones we have without being told we need to buy more. Always very pushy and won’t take no for an answer. Please add us to the lawsuit

  6. S & T Woodington says:

    Please add us to this lawsuit, we own at Orlando.

  7. Cheryl LOMBRE says:

    Please add me to any list. I want out from Wyndham.

  8. Ryan Hong says:

    Please add me to this lawsuit! We were deceived in Las Vegas, they never told us that we could cancel after a period of time, and everything else everyone else here says remains true!

  9. Debra Maurer says:

    add me

  10. Roslind Harper says:

    Please add me to lawsuit.

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