Did You Receive an Unwanted Call From Comcast?

At least one lawsuit has been filed against Comcast by a plaintiff claiming that the internet, phone, and cable company used an automatic dialing system to call people who did not have a business relationship with the company. According to the plaintiff, these wrong number phone calls are a type of harassment and may be annoying and intrusive.

Under the Telephone Consumer Protection Act (TCPA), consumers who have received an unwanted call from Comcast and other companies may be eligible to seek compensation for these invasions of privacy.

Have You Received an Unwanted Call From Comcast?

Unwanted calls may be telemarketing calls meant to solicit your business, or they may be wrong-number debt collection calls. If Comcast has used an automatic dialing system to call you without your consent, or continued to call you after you have asked them to stop, you may be eligible to hire an attorney and discuss your legal options.

According to multiple consumer reports, Comcast may be contacting consumers who have never been a customer of the company in an effort to reach someone else. Consumers who have an unwanted call from Comcast despite never having been a customer with the company may be eligible to file a lawsuit regarding these TCPA violations. Even consumers who used to be a customer but have not had a business relationship with the company for several years may qualify.

Hundreds of thousands of consumers may be affected by unwanted and unsolicited calls from companies including Comcast. According to recent reports, these sales and robocalls have become much more common in recent years, increasing by almost 50 percent from 2017 to 2018.  More than 26 billion calls were made in the U.S. using an automatic dialing system in 2018.

However, customers who have been harassed by these unsolicited calls may have rights under the Telephone Consumer Protection Act and may be entitled to take legal action.

About the TCPA

Under the terms of the Telephone Consumer Protection Act, consumers are protected from receiving harassing phone calls, voicemails, text messages, and faxes from entities or businesses they have not consented to be contacted by.

The TCPA prohibits companies from using automatic dialing or texting systems to send consumers pre-recorded or pre-written messages without their prior express consent. The TCPA also requires companies to abide by the National Do-Not-Call-Registry and refrain from calling the numbers listed on it, as well as keeping company-specific do-not-call lists of consumers who have withdrawn consent to be contacted.

Victims who have been harassed by unsolicited telemarketing phone calls from Comcast, travel companies or other businesses, may be able to pursue between $500 and $1,500 for each violation of the TCPA. Victims may want to keep a written record of the phone numbers that have called them, as well as the dates and times. Saving unwanted text messages, voicemails, call logs, and cell phone bills are useful to provide documentation of the TCPA violations.

Hiring an experienced attorney to aid you in navigating the legal process may make it more likely for you to recover financial compensation with your TCPA lawsuit.

Join a Free Comcast Unwanted Cell Phone Calls Lawsuit Investigation

If you received an unwanted cell phone call from Comcast, you may qualify to join a Comcast unwanted cell phone call class action investigation.

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This article is not legal advice. It is presented
for informational purposes only.