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A North Carolina woman says that online bank Green Dot has used spam texts to contact thousands of consumers without their consent.
Lead plaintiff, Amanda Boardman, filed the nationwide class action lawsuit in North Carolina federal court Tuesday. In her lawsuit, Boardman claims that Green Dot used automatic dialing technology to send mass automated marketing texts; however, the online and mobile banking company failed to get permission from consumers before bombarding them with the marketing messages.
Additionally, Boardman claims that Green Dot used mobile phone numbers that are included on the Do Not Call Registry to send spam texts.
The class action lawsuit alleges that Boardman began receiving spam texts from Green Dot in February despite not having an account or credit card with the company. She says she tried to opt-out of the messages and even called customer service to get the messages to stop; however, she says she continued to receive multiple automated marketing text messages from Green Dot in the subsequent weeks.
The class action lawsuit says that Boardman is not the only one to receive Green Dot spam texts. Boardman says Green Dot uses technology to automate texts to send en mass to thousands of consumers.
The lawsuit accuses Green Dot of violating a federal law enacted to protect consumers from aggressive telemarketing behavior – the Telephone Consumer Protection Act (TCPA). Under the TCPA, marketers like Green Dot are prohibited from calling or sending text messages to consumers to advertise their services without first getting express, written consent.
In addition, the TCPA limits the use of automated dialing systems and prerecorded messages, including to send marketing text messages, sometimes known as spam, to consumers without their consent.
The law also created the Do Not Call Registry, which allows consumers to be proactive and list phone numbers that telemarketers are not supposed to use. Boardman accuses Green Dot of violating the TCPA and contends that the company should be assessed fines under the statute.
Indeed, telemarketers who violate the TCPA can find themselves subject to steep fines under the law. A single violation of the TCPA can bring a fine of up to $1,500 and telemarketers may find themselves responsible for hundreds or even thousands of violations.
Boardman seeks to represent all US consumers who received spam texts from Green Dot without consent, as well as Classes of consumers who are on the Do Not Call Registry. Boardman is seeking those steep statutory fines, as well as a court order stopping Green Dot from sending spam texts.
Have you received spam texts from Green Dot? We want to hear from you! Tell us about your experience in the comment section below!
The lead plaintiff is represented by David M. Wilkerson of The Van Winkle Law Firm and Ignacio Hiraldo of IJH Law.
The Green Dot Spam Texts Class Action Lawsuit is Boardman v. Green Dot Corporation, Case No. 3:21-CV-174 in U.S. District Court for the Western District of North Carolina.
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23 thoughts onOnline Bank Green Dot Accused of Spam Texts in Class Action
They allow other company’s to use my information. They allowed my information to be stolen. Constantly receiving text messages on advertising after replying stop. They allowed this company to access my account steal my account and take my money. Not counting the other million victims that’s just like me