Recent allegations brought in a Wells Fargo robocall lawsuit claim that the bank is violating TCPA by placing robocalls to consumers.
Robocalls can be annoying and harassing to consumers. Often times, these calls don’t allow you to opt out or speak to a live representative, meaning that there is no way to stop the callers from calling. Luckily for residents of the United States, the federal Telephone Consumer Protection Act (TCPA) protects from harassing telemarketing calls.
Telephone Consumer Protection Act (TCPA)
TCPA was enacted by Congress in 1991 to protect consumers from increasingly rampant telemarketing phone calls. The act prohibits the use of an autodialing system to place calls to consumers unless the consumers has provided express written consent to receive the telemarketing calls.
The act also allows consumers to sue the offending parties for damages – up to $1,500 each for knowing or willful violations. Many lawsuits filed under TCPA aim to hold businesses accountable for calling them after they’ve asked them to stop, but other situations may apply.
For example, some consumers have used TCPA to take action against businesses for mistakenly calling them. Although calling the wrong number is not illegal, the persistent calls made by businesses despite requests to stop qualify consumers for relief under TCPA.
Recent allegations suggest that Wells Fargo may be guilty of this behavior and calls the wrong customers repeatedly without their consent.
Class Action Wells Fargo Robocall Lawsuit
These calls recently sparked a class action Wells Fargo robocall lawsuit filed in California federal court. The class action claims that Wells Fargo mistakenly places collections calls to consumers who do not have an account with the bank. Wells Fargo robocalls may concern a variety of accounts with the banks including auto loans, home loans, student loans, checking accounts and savings accounts.
The calls are allegedly placed using an autodialing machine despite consumers not giving Wells Fargo authorization to call them. The class action Wells Fargo robocall lawsuit claims that these calls are in violation of TCPA.
The man who filed the class action Wells Fargo robocall lawsuit allegedly made repeated requests for the calls to stop and informed the bank that he was not the intended recipient. Despite these requests, he says the calls continued. Additionally, he alleges the calls gave him no opportunity to opt out during a call.
“Without prior express consent, Defendant placed calls for non-emergency purposes to the cellular telephones of Plaintiff and Class Members using an automatic telephone-dialing system with the capacity to store or produce telephone numbers to be called,” the class action Wells Fargo robocall lawsuit claims. “The foregoing acts constitute numerous and multiple negligent violations of the TCPA.”
The plaintiff in the case seeks to represent a Class of consumers who received a non-emergency call to their cell phones through an automatic dialing system or prerecorded voice from Wells Fargo regarding the collection of a debt, even though they were not the intended recipient of the calls, since Sept. 18, 2014.
Join a Free Wells Fargo Unwanted Cell Phone Calls Class Action Lawsuit Investigation
If you received an unwanted cell phone call from Wells Fargo, even though you have no prior affiliation with that bank, you may qualify to join a Wells Fargo unwanted cell phone calls class action investigation. Some of the topics of the unwanted Wells Fargo calls may include:
- Auto Loans
- Home Loans
- Student Loans
- Checking Accounts
- Savings Accounts
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