By Top Class Actions  |  July 25, 2022

Category: Legal News
Spectrum cable, internet and TV consumer store - robocalls
(Photo Credit: Jonathan Weiss/Shutterstock)

Spectrum robocalls class action lawsuit overview: 

  • Who: David K. Hicks filed a class action lawsuit against Charter Communications Inc., doing business as Spectrum. 
  • Why: Hicks claims Spectrum violates the Telephone Consumer Protection Act by sending robocalls to consumers without their consent. 
  • Where: The class action lawsuit was filed in Ohio federal court. 

Spectrum violates the law by contacting consumers with unsolicited marketing robocalls without receiving consent, a new class action lawsuit alleges. 

Plaintiff David K. Hicks claims Spectrum uses third-party vendors to place unsolicited and automated sales calls to consumers like himself who have never entered into a contract with the telecommunications company or consent to be contacted on its behalf.

Hicks argues Spectrum’s alleged unsolicited sales calls are violating the Telephone Consumer Protection Act (TCPA) and have been an invasion of privacy, a nuisance and a waste of his time and phone battery, among other things. 

“Frustrated and concerned with the escalation of Defendant’s invasive telemarketing practices, Plaintiff retained counsel to file this action to compel Defendant to cease its unlawful practices,” the Spectrum class action states. 

Hicks wants to represent a nationwide class of consumers who are not customers of Spectrum yet have received an unsolicited and automated sales call on its behalf without consent within the last four years. 

Spectrum accused of failing to ignore request to stop making automated sales calls 

Third party telemarketers making robocalls on behalf of Spectrum began contacting Hicks in or around March of last year, according to the Spectrum class action, which argues he never had entered a contract with the company or solicited its services. 

Hicks claims he ultimately requested the third-party telemarketers to stop contacting him. However, he alleges, the company continued to “bombard” him with sales calls even after he changed phone numbers. 

Hicks is demanding a jury trial and requesting injunctive relief along with monetary and treble damages for himself and all class members. 

A separate class action lawsuit was filed against Spectrum last year by a consumer arguing the company broke the law by allegedly secretly recording inbound and outbound phone calls made to and by its representatives. 

Have you received an automated sales call on behalf of Spectrum that was made without your consent? Let us know in the comments! 

The plaintiff is represented by Jonathan Hilton of Hilton Parker LLC. 

The Spectrum robocalls class action lawsuit is Hicks v. Charter Communications Inc. d/b/a Spectrum, et al., Case No. 1:22-cv-00426, in the U.S. District Court for the Southern District of Ohio. 


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80 thoughts onSpectrum class action alleges company places unsolicited robocalls

  1. Deshana Hicks says:

    Me too….I paid them 3x in one month…and I still owe…how????

  2. Donessia Talley says:

    I would love to see if I qualify for Spectrum class action I have been a customer for years and yes I agree I’ve always figured something wasn’t right about the fees as well please contact me thanks

  3. Robin C Moshier says:

    Spectrum installed a fiberoptic line down our road last year. A door to door salesman visited our property several times times despite being told we weren’t interested in Spectrum services. We don’t have cable TV or direct internet, we use a hotspot from T-Mobile. Then the phone calls started… daily, multiple times per day, despite being on the do not call list for 15+ years. They sent mail flyers several times a week. I called the company directly and requested they stop. They didn’t . I found a way to submit a request to “unsubscribe” from contact through the spectrum website, and that seemed to stop the calls a mail for a few months. However, they have obtained my business information and are now sending mail to my home business even though the address is the same. I would really like to stop them from continuing to contact me.

  4. Gordon Ivey says:

    We receive on average 4 or more calls per week from someone representing Spectrum. Just this morning got a call at 8:01 a.m. then another at 8:59 a.m. local time. Both a violation of FCC. We have repeatedly told them to not call this number again. We are on both the state and federal no call list and have been for years. I am tired of being harassed by this company. We do not have Spectrum services, or any other tv services for that matter.

  5. Andy says:

    I get calls from Spectrum regularly and I live in an area/city that doesn’t even provide their service.

  6. Angela M. Rombach says:

    I’m on the do not call list and have dozens of voicemail messages from spectrum from a variety of caller id numbers. Blocking doesn’t stop them either

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