Royal Caribbean class action overview:Â
- Who: An anonymous woman is suing Royal Caribbean.
- Why: She says she was secretly recorded in a bathroom on a Royal Caribbean cruise.
- Where: The Royal Caribbean class action was filed in a Florida federal court.
A woman who claims she was secretly recorded in a bathroom on a Royal Caribbean cruise has filed a class action lawsuit against the company.
The plaintiff, identified as Jane Doe, filed the class action complaint against Royal Caribbean Cruises on Nov. 15 in a Miami federal court, alleging negligence and systemic privacy violations affecting potentially hundreds of passengers.Â
The plaintiff brought the lawsuit after former Royal Caribbean crew member Arvin Mirasol was arrested and convicted for secretly placing hidden Wi-Fi cameras in passenger bathrooms during a series of cruises on the Symphony of the Seas in late 2023 and early 2024.Â
According to the lawsuit, Mirasol, a stateroom attendant, installed cameras in private bathrooms and hid under beds to record passengers, including minors, while they showered and used the restroom.
The Royal Caribbean class action claims that Mirasol installed a hidden camera in the plaintiff’s cabin bathroom, capturing explicit footage without her consent. The footage was allegedly transmitted or uploaded, with fears it may have even spread to the dark web, causing the plaintiff to suffer severe emotional distress and a constant fear of ongoing exposure.
Royal Caribbean accused of failing to protect passenger safety
According to the lawsuit, Royal Caribbean owns, operates, and controls the Symphony of the Seas, and employed Mirasol as a stateroom attendant. Mirasol allegedly used his keycard access, provided by Royal Caribbean, to enter the plaintiff’s cabin, where he planted a camera to record her in private moments.Â
The plaintiff says she now suffers from physical symptoms of emotional distress, such as nausea, dizziness, and insomnia, stemming from the trauma of knowing private images may still be circulating.
The plaintiff also says Royal Caribbean was on notice of similar incidents, citing U.S. Department of Transportation data that highlights rising sexual assaults aboard cruise lines. Royal Caribbean reported 26 cases of sexual assault in 2023 alone, up from 22 the previous year, she says. In another case involving Royal Caribbean Harmony of the Seas, a Wi-Fi camera was discovered hidden in a public restroom in 2023, capturing over 150 people, including minors. The plaintiff alleges that Royal Caribbean failed to increase security measures or warn passengers of potential risks.
She is looking to represent all passengers aboard Royal Caribbean’s vessel, Symphony of the Seas, between Dec. 1, 2023 and Feb. 26, 2024 who stayed in cabins aboard the vessel which were serviced by Mirasol as Stateroom Attendant, who were subjected to the sexual assault and sexual harassment by Mirasol while he was employed by Royal Carribbean and a member of its crew.Â
The plaintiff is seeking damages for the harm caused to her and others, and a jury trial.   Â
What do you think of the allegations in this Royal Caribbean class action? Let us know in the comments.
The plaintiff is represented by Jason R. Margulies, Michael A. Winkleman of Lipcon, Margulies, & Winkleman P.A.
The Royal Caribbean class action lawsuit is Doe (S.F.) v. Royal Caribbean Cruises Ltd. et al., Case No. 1:24-cv-23953, in the U.S. District Court for the Southern District of Florida.
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