Abraham Jewett  |  July 16, 2024

Category: Data Breach
Ticketmaster app download page displayed on a smartphone, representing the Ticketmaster class action.
(Photo Credit: Koshiro K/Shutterstock)

Ticketmaster data breach class action lawsuit overview: 

  • Who: Shannon Spencer, Gerry Mcauley and Ryan Jossart filed a class action lawsuit against Ticketmaster LLC and Live Nation Entertainment Inc. 
  • Why: Spencer, Mcauley and Jossart claim Ticketmaster and Live Nation failed to properly secure and safeguard the personally identifiable information of more than 500 million individuals during a recent data breach. 
  • Where: The class action lawsuit was filed in California federal court. 

A new class action lawsuit alleges that Ticketmaster and its parent company, Live Nation, failed to properly secure and safeguard the personally identifiable information (PII) of hundreds of millions of individuals during a recent data breach. 

Plaintiffs Shannon Spencer, Gerry Mcauley and Ryan Jossart’s class action lawsuit claims the Ticketmaster data breach directly resulted from the company’s failure to implement “adequate and reasonable cyber-security procedures and protocols.” 

“Defendants disregarded the rights of Plaintiffs and Class Members by, among other things, intentionally, willfully, recklessly, or negligently failing to take adequate and reasonable measures to ensure its data systems were protected against unauthorized intrusions,” the Ticketmaster class action says. 

Spencer, Mcauley and Jossart want to represent a nationwide class of individuals whose PII was accessed and/or acquired by an unauthorized party due to the data breach. 

Consumers at ‘heightened,’ ‘imminent,’ risk of fraud due to Ticketmaster data breach, class action claims

Spencer, Mcauley, and Jossart argue that the data breach has exposed them and other affected consumers to a “heightened and imminent” risk of fraud and identity theft. 

“Plaintiffs and Class Members must now and in the future closely monitor their financial accounts to guard against identity theft,” the Ticketmaster class action says. 

Spencer, Mcauley and Jossart claim Ticketmaster and Live Nation are guilty of negligence and negligence per se, unjust enrichment and breach of implied contract, and violating California’s Unfair Competition Law.  

The plaintiffs demand a jury trial and request declaratory and injunctive relief and an award of actual, nominal, statutory, consequential and punitive damages for themselves and all class members. 

ShinyHunters, the group purported to be behind the data breach, reportedly attempted to extort Ticketmaster and Live Nation prior to putting the stolen data up for sale for $500,000. 

Were you affected by the Ticketmaster data breach? Let us know in the comments.

The plaintiffs are represented by John J. Nelson of Milberg Coleman Bryson Phillips Grossman, PLLC and William B. Federman of Federman & Sherwood. 

The Ticketmaster data breach class action lawsuit is Spencer, et al. v. Ticketmaster, LLC, et al., Case No.?, in the U.S. District Court for the Central District of California.


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675 thoughts onTicketmaster class action claims massive data breach impacts 500M+

  1. Angela Love says:

    I received my letter 7.29.24 regarding data breach. Please add me.

  2. Greg Smith says:

    Please include me. I received a letter

  3. Casey Foote says:

    I received a letter and would like to be included

  4. Gerardo Dunham III says:

    Please add me. My credit card was hacked 2x someone buying Tickets thru Ticketmaster. I called the Fraud Department and then received a letter from Ticket Master informing me of a Breach of my information.

  5. Andrew Elam Lee says:

    I received a letter and would like to be included

  6. Lori Price says:

    I also received a letter and would like to be included

  7. Carol Kaser says:

    I received an email from Ticketmaster on 7/3/24. Please include me in any class action suits against Ticketmaster and Live Nation regarding the data breach that occurred between 4/2/24 through 5/18/24.

  8. Carol Kaser says:

    I received the following information in an email from Ticketmaster on 7/3/24:

    “We are writing to notify you of a data security incident that may have involved your personal information. We take the protection of your personal information very seriously and are sending this correspondence to tell you what happened, what information was involved, what we have done, and what you can do to address this situation.

    What Happened
    Ticketmaster recently discovered that an unauthorized third party obtained information from a cloud database hosted by a third-party data services provider. Based on our investigation, we determined that the unauthorized activity occurred between April 2, 2024, and May 18, 2024. On May 23, 2024, we determined that some of your personal information may have been affected by the incident. We have not seen any additional unauthorized activity in the cloud database since we began our investigation.”

    I wish to be included in any class action suits against Ticketmaster and Live Nation regarding this data breach.

  9. Carol Howdeshell says:

    I received a letter from ticket master last week. Please include me

  10. Colleen Slofkiss says:

    I got my letter last week.k

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