Abraham Jewett  |  July 16, 2024

Category: Data Breach
Ticketmaster app download page displayed on a smartphone, representing the Ticketmaster class action.
(Photo Credit: Koshiro K/Shutterstock)

Ticketmaster data breach class action lawsuit overview: 

  • Who: Shannon Spencer, Gerry Mcauley and Ryan Jossart filed a class action lawsuit against Ticketmaster LLC and Live Nation Entertainment Inc. 
  • Why: Spencer, Mcauley and Jossart claim Ticketmaster and Live Nation failed to properly secure and safeguard the personally identifiable information of more than 500 million individuals during a recent data breach. 
  • Where: The class action lawsuit was filed in California federal court. 

A new class action lawsuit alleges that Ticketmaster and its parent company, Live Nation, failed to properly secure and safeguard the personally identifiable information (PII) of hundreds of millions of individuals during a recent data breach. 

Plaintiffs Shannon Spencer, Gerry Mcauley and Ryan Jossart’s class action lawsuit claims the Ticketmaster data breach directly resulted from the company’s failure to implement “adequate and reasonable cyber-security procedures and protocols.” 

“Defendants disregarded the rights of Plaintiffs and Class Members by, among other things, intentionally, willfully, recklessly, or negligently failing to take adequate and reasonable measures to ensure its data systems were protected against unauthorized intrusions,” the Ticketmaster class action says. 

Spencer, Mcauley and Jossart want to represent a nationwide class of individuals whose PII was accessed and/or acquired by an unauthorized party due to the data breach. 

Consumers at ‘heightened,’ ‘imminent,’ risk of fraud due to Ticketmaster data breach, class action claims

Spencer, Mcauley, and Jossart argue that the data breach has exposed them and other affected consumers to a “heightened and imminent” risk of fraud and identity theft. 

“Plaintiffs and Class Members must now and in the future closely monitor their financial accounts to guard against identity theft,” the Ticketmaster class action says. 

Spencer, Mcauley and Jossart claim Ticketmaster and Live Nation are guilty of negligence and negligence per se, unjust enrichment and breach of implied contract, and violating California’s Unfair Competition Law.  

The plaintiffs demand a jury trial and request declaratory and injunctive relief and an award of actual, nominal, statutory, consequential and punitive damages for themselves and all class members. 

ShinyHunters, the group purported to be behind the data breach, reportedly attempted to extort Ticketmaster and Live Nation prior to putting the stolen data up for sale for $500,000. 

Were you affected by the Ticketmaster data breach? Let us know in the comments.

The plaintiffs are represented by John J. Nelson of Milberg Coleman Bryson Phillips Grossman, PLLC and William B. Federman of Federman & Sherwood. 

The Ticketmaster data breach class action lawsuit is Spencer, et al. v. Ticketmaster, LLC, et al., Case No.?, in the U.S. District Court for the Central District of California.


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675 thoughts onTicketmaster class action claims massive data breach impacts 500M+

  1. Christopher Hunt says:

    I received a letter from Ticketmaster, please add me.

  2. ERWIN HARRIS says:

    I have received a letter from Ticketmaster informing me of the Data Breach. Please advise.

  3. Rosalie Jackson says:

    I’m in WI, but I do feel this should apply to me as well.

  4. Mandy says:

    I have received 3 letters with different numbers how do I get on this claim

    1. Doug Boethin says:

      Yes! We just received a letter from Ticketmaster yesterday confirming that our personal information may have been breached!!!
      Include us on this lawsuit please!!
      dboethin@yahoo.com

  5. Jake W says:

    Please add me

  6. Julie says:

    I got my letter saying my info was “potentially” compromised and I can sign up for credit monitoring. It really stinks. It happened to me for Home Depot, TJ Maxx and a few others. Why, I don’t understand, companies don’t do better to safe guard our PII. Especially when they see the head lines of this happening to other companies.

  7. Ron says:

    add me

    1. Valerie J. Bramlett says:

      Please add me Ive purchased tickets there throughout the years. Thank you.

  8. Renee Jolley says:

    Please add me, as I have purchased tickets through TicketMaster over the past couple of years
    Thank you

  9. Michelle Smith says:

    This is unfair that California only has a lawsuit in place. I have a letter from Ticketmaster and have the code.

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