Ticketmaster data breach class action lawsuit overview:
- Who: Chastine Dickey-Johnson and Serena Chapman filed a class action lawsuit against Ticketmaster LLC and Live Nation Entertainment Inc.
- Why: Dickey-Johnson and Chapman claim Ticketmaster and Live Nation failed to properly safeguard and secure the personally identifiable information of their customers during a May data breach.
- Where: The class action lawsuit was filed in Pennsylvania federal court.
Ticketmaster and its parent company Live Nation failed to properly safeguard and secure the personally identifiable information (PII) of around 560 million of their customers during a data breach last month, a new class action lawsuit alleges.
Plaintiffs Chastine Dickey-Johnson and Serena Chapman claim consumers entrusted Live Nation and Ticketmaster with their personal information with the mutual understanding the companies would protect it.
“The data breach was a direct result of defendants’ failure to implement adequate and reasonable data protection procedures, including vendor management, necessary to protect consumers’ PII from a foreseeable and preventable risk of unauthorized disclosure,” the Ticketmaster class action says.
Dickey-Johnson and Chapman want to represent a nationwide class and North Carolina and Texas subclasses of consumers whose PII was accessed or acquired by an unauthorized party as a result of the Ticketmaster data breach on or about May 20, 2024.
Ticketmaster data breach puts consumers at risk going forward, class action claims
Dickey-Johnson and Chapman argue the data breach exposed PII, including full names, email addresses, physical addresses, phone numbers and credit card details, information they argue puts them at risk going forward.
“The plaintiffs and class members are at an increased risk of future harm, including identity theft, fraud, spam, phishing or other impersonation attacks,” the Ticketmaster class action says.
Dickey-Johnson and Chapman claim Ticketmaster and Live Nation are guilty of negligence and negligence per se, breach of implied contract and unjust enrichment.
The plaintiffs demand a jury trial and request declaratory and injunctive relief and an award of actual, nominal, statutory, consequential and punitive damages for themselves and all class members.
Hacking group ShinyHunters claimed responsibility for the data breach after reportedly trying to extort Ticketmaster and Live Nation. The group, which published a 1.3 terabyte database of the data on the newly reopened BreachForums website, is asking for $500,000 in exchange for the stolen data.
Were you affected by the Ticketmaster data breach? Let us know in the comments.
The plaintiffs are represented by Gary F. Lynch of Lynch Carpenter LLP and Paul J. Doolittle of Poulin | Willey | Anastopoulo.
The Ticketmaster data breach class action lawsuit is Dickey-Johnson, et al. v. Ticketmaster, LLC, et al., Case No. 2:24-cv-02623, in the U.S. District Court for the Eastern District of Pennsylvania.
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1,031 thoughts onTicketmaster class action alleges data breach exposed personal info of 560M
I received a Data Breach letter today from Ticketmaster
I use ticket master at least five or more times a year my credit info as well as my boyfriends info and credit card are used. Both of us have had our info. Stolen and had to replace our cards! Also, I paid for two tickets to a concert amd never received one! I called ticket master for help and they said they found it under another email but never fwd it and I had to buy another ticket but when I tried to get reimbursed they denied me! I had all proof too! Please contact me to be included in lawsuit via email!
I have purchased tickets through ticket master for several different things the most recent being last summer. Please add me to the list.
they got me. I’m so tired of these companies mishandling the information they require us to provide for services.
I received a notice from ticket master.
Just got a letter today, can’t do anything anymore.
Please add me My info is in Ticketmaster database
I purchased concert tickets and venue parking through Ticketmaster a couple years ago.
Add me please I have purchased many concert tickets through Ticketmaster
Please add me. I received a letter from Ticketmaster telling me my info was taken.
I buy from live Nation and ticketmaster for years
I would be in their database and had my personal information stolen since we have purchased numerous tickets from Ticketmaster.