Ticketmaster data breach class action lawsuit overview:
- Who: Chastine Dickey-Johnson and Serena Chapman filed a class action lawsuit against Ticketmaster LLC and Live Nation Entertainment Inc.
- Why: Dickey-Johnson and Chapman claim Ticketmaster and Live Nation failed to properly safeguard and secure the personally identifiable information of their customers during a May data breach.
- Where: The class action lawsuit was filed in Pennsylvania federal court.
Ticketmaster and its parent company Live Nation failed to properly safeguard and secure the personally identifiable information (PII) of around 560 million of their customers during a data breach last month, a new class action lawsuit alleges.
Plaintiffs Chastine Dickey-Johnson and Serena Chapman claim consumers entrusted Live Nation and Ticketmaster with their personal information with the mutual understanding the companies would protect it.
“The data breach was a direct result of defendants’ failure to implement adequate and reasonable data protection procedures, including vendor management, necessary to protect consumers’ PII from a foreseeable and preventable risk of unauthorized disclosure,” the Ticketmaster class action says.
Dickey-Johnson and Chapman want to represent a nationwide class and North Carolina and Texas subclasses of consumers whose PII was accessed or acquired by an unauthorized party as a result of the Ticketmaster data breach on or about May 20, 2024.
Ticketmaster data breach puts consumers at risk going forward, class action claims
Dickey-Johnson and Chapman argue the data breach exposed PII, including full names, email addresses, physical addresses, phone numbers and credit card details, information they argue puts them at risk going forward.
“The plaintiffs and class members are at an increased risk of future harm, including identity theft, fraud, spam, phishing or other impersonation attacks,” the Ticketmaster class action says.
Dickey-Johnson and Chapman claim Ticketmaster and Live Nation are guilty of negligence and negligence per se, breach of implied contract and unjust enrichment.
The plaintiffs demand a jury trial and request declaratory and injunctive relief and an award of actual, nominal, statutory, consequential and punitive damages for themselves and all class members.
Hacking group ShinyHunters claimed responsibility for the data breach after reportedly trying to extort Ticketmaster and Live Nation. The group, which published a 1.3 terabyte database of the data on the newly reopened BreachForums website, is asking for $500,000 in exchange for the stolen data.
Were you affected by the Ticketmaster data breach? Let us know in the comments.
The plaintiffs are represented by Gary F. Lynch of Lynch Carpenter LLP and Paul J. Doolittle of Poulin | Willey | Anastopoulo.
The Ticketmaster data breach class action lawsuit is Dickey-Johnson, et al. v. Ticketmaster, LLC, et al., Case No. 2:24-cv-02623, in the U.S. District Court for the Eastern District of Pennsylvania.
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1,031 thoughts onTicketmaster class action alleges data breach exposed personal info of 560M
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I have an account at Ticketmaster, and now receiving more spam than ever before! They made money scalping consumers, pay up!
Please add me as I’ve used Ticket aster before
I received confirmation that my information was hacked, as I bought the tickets via PayPal, and now I am getting many phishing attacks via PayPal. Please add me onto the list for class actions.
I received an email also that my data was breached. Add me also.
My data may have been breached, I received a email from Ticketmaster informing me. Please add me to this class action lawsuit.
Yes add me
Yes, my data is on Ticketmaster. Please add me
Yes, my data is also on Ticketmaster. Please add me to the claim.
Received notification from Ticketmaster that my data was breached. Would like to be part of the class action lawsuit.
Add Me, I received an email today.