Ticketmaster data breach class action lawsuit overview:
- Who: Chastine Dickey-Johnson and Serena Chapman filed a class action lawsuit against Ticketmaster LLC and Live Nation Entertainment Inc.
- Why: Dickey-Johnson and Chapman claim Ticketmaster and Live Nation failed to properly safeguard and secure the personally identifiable information of their customers during a May data breach.
- Where: The class action lawsuit was filed in Pennsylvania federal court.
Ticketmaster and its parent company Live Nation failed to properly safeguard and secure the personally identifiable information (PII) of around 560 million of their customers during a data breach last month, a new class action lawsuit alleges.
Plaintiffs Chastine Dickey-Johnson and Serena Chapman claim consumers entrusted Live Nation and Ticketmaster with their personal information with the mutual understanding the companies would protect it.
“The data breach was a direct result of defendants’ failure to implement adequate and reasonable data protection procedures, including vendor management, necessary to protect consumers’ PII from a foreseeable and preventable risk of unauthorized disclosure,” the Ticketmaster class action says.
Dickey-Johnson and Chapman want to represent a nationwide class and North Carolina and Texas subclasses of consumers whose PII was accessed or acquired by an unauthorized party as a result of the Ticketmaster data breach on or about May 20, 2024.
Ticketmaster data breach puts consumers at risk going forward, class action claims
Dickey-Johnson and Chapman argue the data breach exposed PII, including full names, email addresses, physical addresses, phone numbers and credit card details, information they argue puts them at risk going forward.
“The plaintiffs and class members are at an increased risk of future harm, including identity theft, fraud, spam, phishing or other impersonation attacks,” the Ticketmaster class action says.
Dickey-Johnson and Chapman claim Ticketmaster and Live Nation are guilty of negligence and negligence per se, breach of implied contract and unjust enrichment.
The plaintiffs demand a jury trial and request declaratory and injunctive relief and an award of actual, nominal, statutory, consequential and punitive damages for themselves and all class members.
Hacking group ShinyHunters claimed responsibility for the data breach after reportedly trying to extort Ticketmaster and Live Nation. The group, which published a 1.3 terabyte database of the data on the newly reopened BreachForums website, is asking for $500,000 in exchange for the stolen data.
Were you affected by the Ticketmaster data breach? Let us know in the comments.
The plaintiffs are represented by Gary F. Lynch of Lynch Carpenter LLP and Paul J. Doolittle of Poulin | Willey | Anastopoulo.
The Ticketmaster data breach class action lawsuit is Dickey-Johnson, et al. v. Ticketmaster, LLC, et al., Case No. 2:24-cv-02623, in the U.S. District Court for the Eastern District of Pennsylvania.
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1,031 thoughts onTicketmaster class action alleges data breach exposed personal info of 560M
Not sure yet, but will I have to find out once something happens? Please include me
Yup
I received an email that said my information was affected.
Yes, I have been affected by the data breech. Please add my name.
YES I WAS COMPROMISED. HAD TO CHANGE MY ACCOUNT AND REPLACE MY CARD!
I have been affected. Please add me.
I received and email that said I was in a group that might have been affected by this breach. I buy concert tickets and sports tickets on their site
I’ve also been affected by this Ticketmaster data breach. I received an email to this effect recently. Please consider me for your class action case.
I received an email that I was in the group that may have been affected.
I received an email from ticketmaster last week saying my data was exposed in the data breach. I would like to be added to this.
Add me
I have bought music and sports tickets on my ticketmaster account and received an email from them