By Top Class Actions  |  September 23, 2024

Category: Data Breach
Close up of hand holding a smartphone with Temu logo displayed, representing the Temu data breach.
(Photo Credit: Top_CNX/Shutterstock)

Temu data breach overview: 

  • Who: E-commerce platform Temu denied it suffered a data breach after a threat actor claimed to have stolen a database containing 87 million records of customer information. 
  • Why: Temu says it cross-checked a small sample of data the threat actor posted and found it did not match data from its own database.
  • Where: Temu is a Chinese-owned online marketplace that consumers nationwide use. 

Online marketplace Temu reportedly denied it suffered a data breach after a threat actor claimed to have accessed a database containing 87 million customer records. 

The threat actor put the alleged stolen data up for sale earlier this week on the hacking site BreachForums, Bleeping Computer reports

However, Breach Forums reportedly banned the threat actor from the forum for misrepresenting and attempting to sell data that was already publicly available. 

Temu reportedly told Bleeping Computer it cross-checked a small sample of data the threat actor posted and did not find any matches for data from its own database.

The sample data included usernames and IDs, full names, IP addresses, birthdates, genders, shipping addresses, phone numbers and hashed passwords, Bleeping Computer reports. 

Temu says it plans to pursue legal action against those spreading ‘false information’

The threat actor behind the alleged data breach reportedly maintains the incident is legitimate, that it still has access to Temu’s email and internal panels and that the company’s code has vulnerabilities.  

However, Temu reportedly maintains steadfast in its denial that the published data belongs to the company and says it plans to take legal action against misinformation spreaders.

“We take any attempt to tarnish our reputation or harm our users extremely seriously and reserve the right to pursue legal action against those responsible for spreading false information and attempting to profit from such malicious activities,” Temu told Bleeping Computer. 

In other news, fashion retailer Shein filed a complaint against Temu in August over claims the company controls its sellers and asks them to infringe on Shein’s intellectual property, such as its copyrights, trademarks and trade secrets. 

Are you concerned about a possible Temu data breach? Let us know in the comments.


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120 thoughts onTemu denies data breach reports

  1. bernadette Lombardi says:

    I am so frustrated by this company in so many ways. They LIE about there there events to get you to spend money money and more money. Very miss leading! They are very deviant when leading you to believe you can get ten items for free. With that company they lie lie lie lie lie! They mislead you and trick you to spend money. You think you only need to make one purchase for your free gifts and several hundred dollars later you are still 1 per cent away and not even close. The credits that you own never really become deducted to where you can even pay for a product with credits earned. False advertisement they trick you into giving up your contacts for x amount of free prizes and I don’t have but a small handful of friends that I could pass on and my 8 contacts were not enough to get my gifts but they got the contacts. False advertisement they make the cloths for the models very appealing but when you get them it’s so not even what they sold me on. For example a cute pair of BLUE JEANS with embroidered flowers on them so cute I could not wait to get them but when I got them they were a thin polyester material with the material pattern of flowers NOT OK. I go back to check and make sure I didn’t misunderstand and sure enough it says blue jeans like I thought what makes matters worse is the item is no longer available. That happened with four different clothing items. Anther incident was a order that I made I got charged twice for. My bank showed that I was charged twice but the account was really hard to find the items the way there orders are set up and could not get my money back. They are relentless about making you spin and play events when you say no. You don’t get a choice. There is so much more dealing with there customers service is like dealing with a blank slate. I am hopping that there is some kind of a suit and I want in on it. This business from China is s raking the USA over the coals for every penny they can squeeze from us taking advantage of us. They beg for our hard earned money and there business ethics reflects this. They are trying to get whatever they can financially before someone sends them back home and I really want to be part of that. Bernadette Lombardi

  2. Bobbiejo Mcgregor says:

    I would like to be added

  3. Lisa Bowen says:

    Add me

  4. Lisa Bowen says:

    Temu has said i won free gifts and received only once also said that my purchase was delivered and I have not even purchased it and I am receiving free gifts for playing games and sending messages that I have a Temu credit card

  5. Terry Spinnato says:

    They are relentless with text on phone, email, facebook messenger, iPad messenger get you on page to spin wheel and will not let you leave that page to shop until you spin the wheel which ask even more questions and promotes more free items it’s a run around scam outrageous

  6. Zapharan Cashaw says:

    I want to know how to apply for Temu class action suit. I tried to get free offers from them and never could. I have been a loyal customer for years.

    1. bernadette Lombardi says:

      I am so frustrated by this company in so many ways. They LIE about there there events to get you to spend money money and more money. Very miss leading! They are very deviant when leading you to believe you can get ten items for free. With that company they lie lie lie lie lie! They mislead you and trick you to spend money. You think you only need to make one purchase for your free gifts and several hundred dollars later you are still 1 per cent away and not even close. The credits that you own never really become deducted to where you can even pay for a product with credits earned. False advertisement they trick you into giving up your contacts for x amount of free prizes and I don’t have but a small handful of friends that I could pass on and my 8 contacts were not enough to get my gifts but they got the contacts. False advertisement they make the cloths for the models very appealing but when you get them it’s so not even what they sold me on. For example a cute pair of BLUE JEANS with embroidered flowers on them so cute I could not wait to get them but when I got them they were a thin polyester material with the material pattern of flowers NOT OK. I go back to check and make sure I didn’t misunderstand and sure enough it says blue jeans like I thought what makes matters worse is the item is no longer available. That happened with four different clothing items. Anther incident was a order that I made I got charged twice for. My bank showed that I was charged twice but the account was really hard to find the items the way there orders are set up and could not get my money back.

      1. bernadette Lombardi says:

        There is so much wrong about this company that is wrong I really can’t express enough how bad they are to I explained some of the issues in message before this one and have paper to back what I am saying. I was under the impression that temu had a platform here in the US that allowed China to sell goods through the platform. There is so much wrong about this company I can’t write all my experiences down. Bernadette lombardi

  7. carolynn cox says:

    I two was hounded with texts emails n promising free stuff n u click they say it free but then u go look in your bank account thru PayPal n they have taken the money out of bank without permission.leaving you thinking you got a deal but really you got burned,watch out for temu .justice needs to be done .I’m on a fixed income due to health reasons n bought stuff needed not wasted.where is the justice for us poor people.

  8. Angelica pittman says:

    I have proof temu is dirty I had over 2000$ stolen and to boot temu told my bank they refunded some of the items but they refunded 5 cents on a 10$ order making my bank believe temu refunded me so they(the bank ) refused to refund me dispite the proof id be refunded 5cents or 2 cents or 1.34 on 30$ 17 $ 5$ orders.once I brought proof to my Chase bank they closed out my account and what do u know temu charges were billed to my (supsupposto be closed account . Chase took all my cards and handed me cash that was in my saving account and closed out against my wishes closed out all my active accounts savings ,credit ,and checking,and I’m fighting w/chase as 2000$ in changes spent after turning over cards and accounts closed for like 3 months before I realized my credit score dropped 28 points due to unpaid cc bill from Chase and they purchases were from temu as they never refunded me they gave me pennies on the dollar and rebilled my account

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