Abraham Jewett  |  September 8, 2022

Category: Data Breach

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(Photo Credit: II.studio/Shutterstock)

Nelnet data breach class action lawsuit overview: 

  • Who: Michael Varlotta filed a class action lawsuit against Nelnet Servicing LLC. 
  • Why: Varlotta claims Nelnet failed to safeguard the personally identifiable information of its student loan borrowers during a recent data breach. 
  • Where: The class action lawsuit was filed in Nebraska federal court. 

Student loan services company Nelnet failed to properly secure and safeguard the personally identifiable information of more than 2.5 million borrowers during a recent data breach of its servers, a new class action lawsuit alleges. 

Plaintiff Michael Varlotta claims Nelnet bears responsibility for a data breach of its servers which exposed borrowers unencrypted and unredacted names, phone numbers, email addresses, and Social Security numbers. 

“Plaintiff’s and Class Members’ unencrypted, unredacted PII was compromised due to Nelnet’s negligent and/or careless acts and omissions, and due to the utter failure to protect Class Members’ sensitive data,” states the Nelnet class action. 

Varlotta argues Nelnet, in addition to allegedly failing to safeguard the data, also “failed to provide timely, accurate and adequate notice” to student loan borrowers who were affected by the Nelnet data breach. 

“Current and former borrowers’ knowledge about what PII Nelnet lost … was unreasonably delayed by Nelnet’s unreasonable notification delay after it first learned of the data breach,” states the Nelnet class action. 

Varlotta wants to represent a nationwide class of student loan borrowers whose personally identifiable information was compromised in the Nelnet data breach announced by the company in August 2022. 

Nelnet accused of failing to explain why it took more than a month to notify borrowers about the data breach

Nelnet notified state attorney generals on or around Aug. 26 that unauthorized individuals had gained access to its systems and acquired and accessed files on its network, according to the Nelnet class action. 

Varlotta claims Nelnet chose not to notify student loan borrowers, however, on July 21, “instead choosing to address the incident in-house by implementing other alleged safeguards to some aspects of its computer security.” 

Nelnet subsequently “failed to explain” why it took over a month for it to notify student loan borrowers to alert them that their personally identifiable information had been exposed in the data breach, the Nelnet class action alleges. 

Varlotta claims Nelnet is guilty of negligence, unjust enrichment, invasion of privacy, and breach of implied contract. 

Plaintiff is demanding a jury trial and requesting declaratory and injunctive relief along with an award of actual, nominal, consequential, and punitive damages for himself and all class members. 

Last month, President Joe Biden announced that he would be forgiving up to $20,000 for student loan borrowers across the country and extending the repayment moratorium through the end of the year. 

Was your personally identifiable information exposed in the Nelnet data breach? Let us know in the comments! 

The plaintiff is represented by J.L. Spray and Jacob C. Garbison of Mattson Ricketts Law Firm, and Brandon M. Wise of Peiffer Wolf Carr Kane Conway & Wise, LLP. 

The Nelnet data breach class action lawsuit is Varlotta v. Nelnet Servicing LLC, Case No. 4:22-cv-03188, in the U.S. District Court for the District of Nebraska.


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258 thoughts onNelnet class action claims data breach exposed personal information of more than 2.5M individuals

  1. Sydney Jan says:

    Was a class action lawsuit filed and will people affected by the Nelnet Data Breach have the ability to file a claim and receive compensation? I haven’t heard anything more about this breach in over a year….providing ID-monitoring services isn’t enough.

  2. Kodi rozanski says:

    Nelnet has transferred my singular loan from great lakes borrowing service into 3 different loan payment schedules, where each accures different interest. I did not verify that change, but do you think they could be linked?

    1. Renee Belonga says:

      I have a similar experience with my transferred loans. They took loans that couldn’t even be collected on anymore and put them back into collections, and nobody will do anything about it. I didn’t think that was even a legal move. I don’t understand it all. I also don’t think identity monitoring is enough.

  3. Kashia Johnson says:

    Yes please include me

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