Mr. Cooper data breach class action lawsuit overview:
- Who: Nancy Randall filed a class action lawsuit against Mr. Cooper Group Inc.
- Why: Randall claims Mr. Cooper failed to protect the personally identifiable information of its customers during a data breach purportedly discovered by the mortgage lender at the end of last month.
- Where: The class action lawsuit was filed in Texas federal court.
Mortgage corporation Mr. Cooper failed to protect the personally identifiable information (PII) of its customers during a data breach discovered by the company at the end of last month, a new class action lawsuit alleges.
Plaintiff Nancy Randall claims Mr. Cooper was obligated by industry standards to safeguard any information in its systems containing PII, yet allegedly failed to do so during a data breach event it purported to discover on Oct. 31.
Randall argues Mr. Cooper also failed to provide timely, accurate and adequate notice to inform herself and other class members that their PII allegedly had been compromised during the data breach.
“The security incident was wide-reaching, impacting a number of the Defendant’s computer systems and compromising the PII of millions of people,” the Mr. Cooper class action states.
Randall wants to represent a nationwide class and Washington subclass of individuals who had their PII maintained by Mr. Cooper and were sent a notice regarding the data breach.
Mr. Cooper failed to implement, follow ‘basic security procedures,’ class action says
Randall argues her and other class members PII is now “in the hands of criminals” due to an alleged failure by Mr. Cooper to “implement and follow basic security procedures.”
“Consequently, Plaintiff and Class Members have had to spend, and will continue to spend, significant time and money in the future to protect themselves due to the Defendant’s failures,” the Mr. Cooper class action states.
Randall claims Mr. Cooper is guilty of unjust enrichment, breach of implied contract, negligence, negligence per se and is in violation of the Washington Consumer Protection Act.
The plaintiff is demanding a jury trial and requesting declaratory and injunctive relief along with an award of compensatory, statutory, treble and/or punitive damages for herself and all class members.
In March, Nationstar — which is now known as Mr. Cooper — agreed to pay $5 million to end claims it sent incorrect automated clearing house entries to the bank accounts of mortgage borrowers in April 2021.
Did you receive a data breach notice from Mr. Cooper? Let us know in the comments!
The plaintiff is represented by Joe Kendall of Kendall Law Group, PLLC and Kenneth Grunfeld of Kopelowitz Ostrow PA.
The Mr. Cooper data breach class action lawsuit is Randall v. Mr. Cooper Group Inc., Case No. 3:23-cv-02507, in the U.S. District Court for the Northern District of Texas.
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693 thoughts onMr. Cooper class action claims mortgage provider’s negligence resulting in data breach
I would like to join the class action lawsuits against Mr. Cooper. Please let me know how to do this.
I’m current mortgage account holder with Mr Cooper and was informed through a mailed letter, my information was compromised in this recent data breach includes SSN, and other personal information during the breach happened in Oct-Nov 2023. How do I join this class action lawsuit?
I want to join this class action law suit.
On Saturday the 6th of January 2024 i received a letter from Mr Cooper .
In this letter i was informed that my information was stolen from their company which included my,
Name
Address
Phone number
Email Address
Social Security Number
Date of birth
This breach happened from oct 31-November 1st I did not receive letter telling me of breach until January 6th 2024
It also informs me in the letter to sign up for a credit monitoring company they provided . Which i have not signed up for .
Now i have to live in fear of My identity being stolen my credit being trashed, some one taking out a loan in my name ,opening up a credit card and or losing my house to title theft .My credit score is over 800 and i am really nervous that i will be targeted in this breach .
I have not signed up for the credit monitoring service they have offered and i feel i shouldn’t being some clause they may have tagged if you use it . I have one of my own i use .
So let me know what i have to do to sign up for this lawsuit for this complete failure of protecting my information by this company who i never applied to use my loan was sold to them.
Thanks for you response
Steven W chandler
I am a current customer in Mr Cooper and was informed my information was also compromised during the Data breach this past Oct-Nov 2023. They sent me a letter offering credit monitoring for 2 years. How can I join this class action lawsuit?
I am also a current mortgage account holder with Mr Cooper and was informed through a mailed letter, my information was compromised in this recent data breach this past Oct-Nov 2023. The letter offered credit monitoring for 2 years, how do I join this class action lawsuit?
I am a current customer in Mr Cooper and was informed my information was also compromised during the Data breach this past Oct-Nov 2023. They sent me a letter offering credit monitoring for 2 years. How can I join this class action lawsuit?
I also received a letter from mr cooper now my question is how i become part of this lawsuit?
I received a letter about the breech saying my name email ssn and other personal information was released. I am so had my credit hacked earlier this year .
Yes, we got a letter.
I received information on the breach .