Anne Bucher  |  July 8, 2024

Category: Data Breach
Close up of Intuit signage at its headquarters in Mountain View, CA, representing the Intuit class action.
(Photo Credit: JHVEPhoto/Shutterstock)

Intuit class action lawsuit overview:

  • Who: Plaintiff Joseph Garite filed a class action lawsuit against Intuit Inc.
  • Why: Intuit allegedly failed to adequately safeguard sensitive data which was compromised in a TurboTax and Credit Karma data breach disclosed in March 2024.
  • Where: The TurboTax data breach class action lawsuit was filed in California federal court.

Intuit Inc. failed to adequately protect its computer systems, leaving sensitive data vulnerable to a TurboTax and Credit Karma data breach earlier this year, according to a new class action lawsuit.

Plaintiff Joseph Garite alleges Intuit, the maker of popular software services including TurboTax, Credit Karma, Quickbooks and Mailchimp, failed to maintain reasonable security safeguards and failed to adequately train employees about cybersecurity.

Garite, a former TurboTax customer, claims these failures left Intuit’s systems vulnerable to cybercriminals, who allegedly infiltrated the networks and gained access to customers’ sensitive personal identifiable information (PII).

Victims of the Credit Karma and TurboTax data breach were allegedly not informed of the cyberattack until March 2024. Garite says the data breach notice failed to inform victims about pertinent information including when the breach first occurred, how many people were impacted and how cybercriminals were able to access Intuit’s systems.

Intuit “had no effective means to prevent, detect, stop or mitigate breaches of its systems—thereby allowing cybercriminals unrestricted access to its current and former customers’ PII,” Garite alleges.

The Intuit class action alleges the TurboTax data breach took place from Dec. 23, 2023 through Feb. 21, 2024 but the hack was not discovered until Feb. 27. The breach may have compromised the following types of PII:

  • Names
  • Addresses
  • Birthdates
  • Social Security numbers
  • Driver’s license numbers
  • Other information contained in victims’ tax returns

Plaintiff says he experienced fraud due to TurboTax data breach

Garite says he trusted Intuit with his PII and its commitment to protecting his sensitive data. Due to the TurboTax and Credit Karma data breach, his PII may be published imminently (if it has not already been published) on the Dark Web, the Intuit class action lawsuit alleges.

In fact, Garite claims he has already suffered from identity theft and fraud. He says he received a letter in May 2024, purportedly from the IRS, that contained highly sensitive information, including his Social Security number and the exact amount he owed on taxes in 2023. The IRS has reportedly confirmed the letter is fraudulent.

Garite filed the Intuit class action lawsuit on behalf of all U.S. residents whose PII was compromised in the data breach.

The Intuit class action lawsuit asserts claims for negligence, negligence per se, breach of implied contract, invasion of privacy, unjust enrichment, breach of fiduciary duty, declaratory judgment, and violation of California’s Unfair Competition Law and Consumer Privacy Act.

Last year, Intuit agreed to pay $141 million to settle allegations it improperly charged some consumers for TurboTax when they were eligible to file for free through the IRS’s Free File Program.

Were you affected by the TurboTax data breach or Credit Karma data breach? Tell us about your experience in the comments.

Garite is represented by Andrew G. Gunem of Strauss Borrelli PLLC.

The Intuit class action lawsuit is Joseph Garite v. Intuit Inc., Case No. 5:24-cv-03960, in the U.S. District Court for the Northern District of California, San Jose Division.


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311 thoughts onIntuit class action claims co. failed to prevent TurboTax, Credit Karma data breach

  1. Stephanie Norris says:

    I have been using both Turbo Tax and Credit Karma for years. I was not informed about this Dara breech.
    I have been charged fo file my Taxes w Turbo Tax for at least the last 5 years.
    Last year my cell phone started blowing up with calls from various soliciting agencies. This has not stopped and has actually gotten worse. I get at least 20-30 calls a day from Spam Risk numbers and another 20-30 calls a Day from various numbers and “companies:.
    I’m am trying to find a job and apply daily. In order for me not to miss a potential job connection I have to answer every call.
    I am emotionally and mentally exhausted daily. My mood is always a bad one due to these calls.

    Is there anyway for me to file a suit or be added to an existing one?

  2. Marvin N Smith says:

    Hi my name is Marvin N Smith. I have been a victim of Identity theft also and have used Intuit for my business and had a charge when I had not yet even used the card. I had to call customer service ice and order a new card as well as pay for the charges. Another thing is in 2021 I was a victim of Identity theft and my name, social, and d.o.b. was found on the dark web in use by T-mobile, as well as Transunion. Neither company has rried to make amends or send me any money how do iI make a lawsuit against both companys so that I will be compensated properly. and keep in mind this was in 2021 and its still ongoing!? Someone please reach out to me to help!!!

  3. Chauncey James says:

    I have been in prison since I first used these sites but now my credit is jacked up and how because I have been in prison???

  4. Emiliano Chavez says:

    I used TurboTax and was effected to the point that not only have I NOT GOTTEN MY RETURN YET BECAUSE APPARENTLY WAS WORKING UNDER MY NAME, BUT THEY SOMEHOW MANAGED TO CHANGE MY DRIVER’S LICENSE PIC TO THEIRS WHICH IS ABSOLUTELY LUDACRIS AND DUMB CAUSE IT UPDATED MY PHOTO THROUGHOUT THE STATES DATABASE SO LAW ENFORCEMENT HAD TO HAVE BEEN NOTIFIED BUT U HAVE TO BE BALLSY TO GO INTO THE DMV AND CHANGE SOMEONE ELSE’S LICENSE PHOTO…. BUT THIS IS THE FIRST I’M HEARING OF THE DATA BREACH…. DEFINITELY SIGN ME UP … I STILL HAD TO PAY FOR MY TAXES AND HAVE YET TO RECEIVE THEM WTF

  5. Bridget Saylor says:

    Please add me

    1. Angela M Gibson says:

      I do my own taxes on turbo tax and have credit karma AND WAS NEVER INFORMED

  6. Sean Dooley says:

    Yes I have credit Karma and TurboTax I was not contacted about this issue and I was charged for filling my taxes with TurboTax. yes, Please, add me to the list.

  7. Denise M Poulin says:

    I did my taxes with turbo tax and HAD Credit Karma. This year they hacked my credit karma account and stole my income tax 2 days after I received it. This is the first I hear of the data breach but I did experience it

  8. Pamela Wendt says:

    I’ve used TurboTax and Credit Karma for years. I haven’t received any notification about being impacted, but concerned. Are you aware of any contact information for Intuit where we can check? I’d prefer asking them instead of getting an, “Oh sorry, just kidding. We found thousands more…” email in 6 months or more

  9. S. Lola says:

    I use Turbo Tax to file my yearly taxes and I am signed up with Credit Karma, but I have not been notified of a data breach. I have been notified of a data breach of my personal information by Welltok Inc., but I can’t find this company listed on your website.

  10. Shantil La says:

    Yes I have credit Karma and TurboTax I was not contacted about this issue and I was charged for filling my taxes with TurboTax. And yes add me to the list

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