By Top Class Actions  |  December 19, 2024

Category: Data Breach
Close up of Duke Energy signage, representing the Duke Energy Carolinas class action.
(Photo Credit: Jonathan Weiss/Shutterstock)

Duke Energy Carolinas class action lawsuit overview: 

  • Who: Plaintiff Matthew Saunders filed a class action lawsuit against Duke Energy Carolinas LLC. 
  • Why: Saunders claims Duke Energy Carolinas failed to properly safeguard and secure the sensitive information of its customers during a May 2024 data breach announced by the company this month. 
  • Where: The class action lawsuit was filed in North Carolina federal court. 

A new class action lawsuit alleges that Duke Energy Carolinas failed to properly safeguard and secure the sensitive information of its customers during a May 2024 data breach announced by the electricity and natural gas company this month. 

Plaintiff Matthew Saunders’ class action lawsuit claims Duke Energy Carolinas’ customers entrusted their sensitive personal information to the electricity and natural gas company with the “mutual understanding” it would be protected against disclosure. 

“Defendant promised to provide confidentiality and adequate security for the data it collected from customers through its applicable privacy policy and through other disclosures in compliance with statutory privacy requirements,” the Duke Energy Carolinas class action says. 

Despite this promise, Saunders argues the sensitive information was “targeted, compromised and unlawfully accessed” due to the Duke Energy Carolinas data breach between May 20-24, 2024. 

Saunders wants to represent a nationwide class and Florida subclass of consumers whose personally identifiable information (PII) was accessed and/or acquired by an unauthorized third party as a result of the Duke Energy Carolinas data breach. 

Duke Energy Carolinas failed to maintain ‘adequate’ data security measures, class action says

Duke Energy Carolinas failed to use “reasonable security procedures and practices appropriate to the nature of the sensitive information” that was being maintained, such as by encrypting the info or deleting it when it was no longer needed, the class action alleges. 

“The injuries to Plaintiff and Class Members were directly and proximately caused by Defendant’s failure to implement or maintain adequate data security measures for the PII of Plaintiff and Class Members,” the class action says. 

Saunders claims Duke Energy Carolinas is guilty of negligence, negligence per se, breach of implied contract and unjust enrichment, and violating the Florida Deceptive and Unfair Trade Practices Act

The plaintiff demands a jury trial and requests declaratory and injunctive relief and an award of  actual, nominal, consequential and punitive damages for himself and all class members. 

A consumer filed a similar class action lawsuit against Robinhood Markets in November over claims the stock brokerage firm failed to secure the PII of its users during a data breach. 

Were you affected by the Duke Energy Carolinas data breach? Let us know in the comments.

The plaintiff is represented by Scott C. Harris of Milberg Coleman Bryson Phillips Grossman, PLLC. 

The Duke Energy Carolinas class action lawsuit is Saunders, et al. v. Duke Energy Carolinas LLC, Case No. 3:24-cv-01074, in the U.S. District Court for the Western District of North Carolina.


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22 thoughts onDuke Energy Carolinas class action claims data breach exposed customer data

  1. Dorothy A Johnson says:

    Please add me I was a duke energy customer and still have my account number too thank you.

  2. Kim Box says:

    Please add me to the data breach class action i was sent a letter this past Feb. That my info was compermised.
    I dont know if its related but someone was able to send them selves a bill to pay check for 250.00 from my checking account as well as trying to tried to take out smaller amounts out of both of my banks. They tranfered money from 1 account to the other. I assume this was because they couldnt get the money from my chase account n they were trying to verify they had the right info before they did the bill to pay from the other account. They were able to get Themselves on my amazon account, as well as a Authorized user on one of my credit cards. Please contact me when this becomes a class action

  3. Carolina Moralez says:

    I believe the samething been happening to me for years.Duke has been charging me for a outside light since 2016 and when I was told I’m owed money.duke energy reversed it and said I owed them but I was sent to residential because I was owed .I pay and I never see a decrease in amount.Duke wants me to pay back what I was told ,was owed to me .duke has reported me to credit agencies ,than retracted they’re steps.I need a lawyer asap.

  4. James Esdorn says:

    Please add me as my personal information was breached

  5. Cody Allen says:

    i received this notification 9 months after the breech, yes all my confidential data is now public because of this negligence

  6. Amber Smith says:

    More information please. I believe i was affected.

  7. Amber Smith says:

    More information please

  8. Dennis Francis says:

    Please add me. I’ve never was aware of this.

  9. Toby Keith Ridenhour says:

    Please add Kathryn H. Ridenhour, Email ([email protected] & Toby K. Ridenhour. Thank you

  10. Joyce Robinson says:

    I have not had any notification sent to me about the breach.

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