By Jessy Edwards  |  August 13, 2024

Category: Data Breach
An ambulance driving down a roadway, representing the Acadian Ambulance data breach.
(Photo Credit: Jaromir Chalabala/Shutterstock)

Acadian Ambulance data breach class action overview: 

  • Who: Two Louisiana residents and a Texas man have each filed separate class action lawsuits against Acadian Ambulance. 
  • Why: The plaintiffs all allege they were harmed by a June 2024 Acadian data breach. 
  • Where: The three lawsuits were all filed in a Louisiana federal court.

Acadian Ambulance has been hit with three new class action lawsuits claiming its negligence led to a major data breach in June that exposed the private information of millions of its current and former patients and staff members.

Two Louisiana residents and a Texas man each filed separate class action complaints against Acadian Ambulance Service Inc. in the first week of August in a Louisiana federal court, alleging negligence and violations of state and federal consumer laws. 

The three lawsuits are the most recent in a string of class actions filed against the Louisiana-based private ambulance service business.

Major June data breach

The lawsuits arise out of a June incident in which a well-known cybercriminal organization called Daixin Team accessed and exfiltrated the personally identifiable information (PII) and protected health information (PHI) of current and former patients and employees of Acadian, the lawsuits say.

Acadian is a private ambulance service that operates throughout Louisiana, Texas, Tennessee, and Mississippi. 

According to the lawsuits, the company failed to implement and maintain reasonable data security measures, essentially allowing the data breach to happen. 

The data stolen included full names, Social Security numbers, dates of birth, medical record numbers, and medical and treatment information.

According to the lawsuits, after the breach, the Daixin Team demanded that Acadian pay a ransom of $7 million for the return of the information it stole.

The plaintiffs claim Acadian refused to pay the ransom, instead offering to pay $173,000, which Daixin Team rejected. 

“As a result, Plaintiff’s, and Class Members’ PII and PHI is at continued risk of being leaked on the dark web,” the Texas plaintiff’s lawsuit says.  

Long Wait To Notify Those Affected

Despite the likelihood that the private information stolen in the data breach will now be used maliciously, Acadian did not start notifying victims of the data breach until July—long after recognizing the risk its patients and staff were facing, the lawsuits say. 

“Although Defendant has reprehensibly chosen to keep many details of the Data Breach secret, the evidence available thus far indicates that it is more likely than not that Defendant failed to implement and maintain reasonable data security measures,” the Texas plaintiff says. 

The lawsuit alleges Acadian did not properly encrypt or redact PII and PHI, retained PII and PHI longer than necessary, and failed to adequately secure user credentials for internet-facing applications on its network.

As a result, they are each seeking to represent classes of all United States residents who were employed by or customers of Acadian whose PII and PHI may have been compromised in the data breach. 

Each of the lawsuits seeks certification of the class action, damages, fees, costs, a jury trial and an order forcing Acadian to improve its cybersecurity practices. 

Meanwhile, multiple class action lawsuits have recently been filed against companies due to data breach incidents. The class action lawsuits argue that companies, including Intuit, Ticketmaster, Live Nation, AT&T and several others failed to adequately safeguard and secure consumers’ data in such a way that would have prevented the data breaches. 

Were you affected by the Acadian data breach? Let us know in the comments. 

The plaintiffs are represented by Milberg Coleman Bryson Phillips Grossman PLLC, Chestnut Cambronne, Kopelowitz Ostrow Ferguson Weiselberg Gilbert and The Consumer Protection Firm PLLC.

The Arcadian data breach class action lawsuits are Benjamin Fontenot v. Acadian Ambulance Service Inc., Case No. 6:24-cv-01045; April Butler v. Acadian Ambulance Service Inc., Case No. 6:24-cv-01044; and Angela Broussard v. Acadian Ambulance Service Inc., Case No. 6:24-cv-01033-DCJ-CBW all in the U.S. District Court for the Western District of Louisiana.


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23 thoughts onConsumers file multiple class actions over Acadian Ambulance data breach

  1. jennifer Dandridge says:

    i was hacked but never used this service. i did not receive a notice.

  2. Debbie says:

    Following the receipt of a notification, I have reason to believe that my personal identity has been compromised, resulting in the unauthorized acquisition and utilization of my sensitive information. This necessitated the cancellation of various accounts and services. I request a meeting to discuss this matter further. Your prompt attention to this issue is greatly appreciated.

  3. Jennifer Oglesby says:

    My wife and mother both received letters on the Acadian data breach. My mother actually passed away and my wife is disabled

  4. Jill Barrick says:

    I received a letter from Acadian ambulance that I was involved in the data breach leaking my social security number name address health records medical numbers the complete kit and kaboodle. They got everything and I am unfortunately now dealing with identity theft and fraud and I just don’t know what to do about all of this but I do have a letter. I would very much like to be apart of the class action lawsuit against Acadian ambulance because they put me at hi risk especially since they got my social security number. They just did not protect our information and privacy enough so I would like to be a part of this class action please. Thank you!

  5. Jay says:

    Please add me

  6. Angie mccoy says:

    Got letter

  7. Lynette says:

    Yes may 13 2024 my cousin works SMH articulated the plan to put me in the nut home but police escort 14 day all inclusive package deal May 14th she decided to take her for dentures as a ultrasound tech and going to my medical records and steal my identity and it put out cyber attack so anyone wants to get on board with me I reported that I pretty sure she went into my medical records well they find out and they go ask her instead of terminating her

  8. Lynette says:

    Yes may 13 2024 my cousin works SMH articulated the plan to put me in the nut home but police escort 14 day all inclusive package deal May 14th she decided to take her for dentures as a ultrasound tech and going to my medical records and steal my identity and it put out cyber attack so anyone wants to get on board with me I reported that I pretty sure she went into my medical records well they find out and they go ask her instead of terminating her and she said she was just concerned about her cousins health now if you put me in a nut Ward what’s wrong with my health

  9. Latasha Thomas says:

    Yes I received @ letter in September 2024

  10. Gracie Inman says:

    Add me

    1. James pierson says:

      All my information was shared illegally. I need to know what can be done I want to file a lawsuit

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