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woman on phone with Volaris

Volaris has agreed to pay $3.2 million to resolve claims that airline customers had their calls recorded without their consent.

Individuals who, while located in California, called one or more of Volaris’ toll free telephone numbers between June 21, 2016 and June 23, 2017, spoke to a representative, and had their call recorded.

Plaintiff Malina Kindt filed her class action lawsuit against Concesionaria Vuela Compañía de Aviación, S.A.P.I. de C.V. and Controladora Vuela Compañía de Aviación, two companies known together as “Volaris.” Volaris is a low cost airline based out of Mexico.

The plaintiff claims that Volaris recorded consumer calls without consent after calling customers about the purchase of airline tickets. According to the call recording class action lawsuit, the company violated California call recording laws.

California is a state with extensive privacy laws that protect citizens from a number of violations. Some laws protect against violation of privacy through technological means, including the recording of calls without consent. Under these call recording laws, California consumers can take legal action if they believe that their rights were violated.

Volaris has agreed to pay $3.2 million to resolve the claims against them, although they do not admit any wrongdoing.

A website was first established in early May 2019 in order to provide information to consumers until claims were first accepted on May 28, 2019.

Class Members will be able to collect around $22.66 per call under the settlement. This amount is only an estimate and may be more or less depending on a variety of factors.

If Class Members wish to receive payment from the settlement, they need to file a valid Claim Form by July 27, 2019.

The deadline for exclusion and objection is July 27, 2019. The final approval hearing is scheduled for Sept. 19, 2019.

Who’s Eligible

Individuals who, while located in California, called one or more of Volaris’ toll free telephone numbers between June 21, 2016 and June 23, 2017, spoke to a representative, and had their call recorded.

Potential Award

$22.66 per qualified call.

Proof of Purchase

N/A

Claim Form

CLICK HERE TO FILE A CLAIM »

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

7/27/2019

Case Name

Kindt v. Concesionaria Vuela Compañía de Aviación, S.A.P.I. de C.V., et al., Case No. 19CV000373, in the Superior Court of the State of California, in and for the County of Napa

Final Hearing

9/17/2019

UPDATE: The California Volaris Call Recording Class Action Settlement was granted final approval on September 17, 2019.  Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.

UPDATE 2: On Jan. 21, 2020, Top Class Actions viewers started receiving checks in the mail from the Volaris call recording class action settlement worth as much as $2,937. Congratulations to everyone who filed a claim and got PAID!

Settlement Website

VolarisCallRecordingSettlement.com

Claims Administrator

Volaris Call Recording Settlement Claims Administrator
c/o Rust Consulting Inc – 6547
PO Box 44
Minneapolis, MN 55440-0044
1-877-418-8086
info@VolarisCallRecordingSettlement.com

Class Counsel

Eric A. Grover
KELLER GROVER LLP

Scot Bernstein
LAW OFFICES OF SCOT D. BERNSTEIN APC

Defense Counsel

Shelley Hurwitz
HOLLAND & KNIGHT LLP

If you live in California and you did not receive a warning when calling a toll-free number, your call may have been recorded in violation of California law, and you may be entitled to compensation. See if you qualify to file a California call recording class action lawsuit.

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47 thoughts onCalifornia Volaris Call Recording Class Action Settlement

  1. C roman says:

    I filled but haven’t received anything made a lot of phone calls

  2. Yanira Juarez says:

    I got a check and it avoid pass due the 90 days that it was Issue

    1. Alicia says:

      Me too what happen then?

  3. Daniela Figueroa says:

    Ya agare mi cheke de 299 dolares la verda no recuerdo cuantas llamadas ise pero fueron como 3.i receive my check already it was for $299 dls ????

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.