Hyatt Class Action Says Hotel Printed Too Much Info on Receipts

Hyatt is accused of violating federal law in a recent class action lawsuit claiming that the hotel printed too much credit card information on receipts.

Plaintiff Kelly Anton reportedly stayed at the Hyatt House in Anaheim Resort/Convention Center for five days in October 2016.

Anton says she paid for the stay with her personal Visa and Mastercard credit cards.

However, the Hyatt class action lawsuit claims Anton was shocked when the hotel printed significant digits of her card information on her receipts.

The plaintiff says that her receipts for each transaction contained the first six digits and the last four digits of her credit card number. Additionally, the full expiration date for both cards was allegedly included on her receipts.

As a result of this printed information, Anton has allegedly been forced to safeguard these receipts and spend extra time making sure that her information is not stolen.

The Hyatt class action lawsuit claims that the hotel’s practice of printing extra credit card information on receipts is a violation of the Fair and Accurate Credit Transaction Act (FACTA).

FACTA was passed by Congress in 2003 as an amendment to the Fair Credit Reporting Act (FCRA) aimed at protecting consumers from having their credit card information stolen.

Under FACTA, receipts can only contain a certain amount of information that is uniform across all receipts. Before FACTA, different vendors and retailers may have printed different parts of a credit card number. This meant that, if a perpetrator had multiple receipts from the same credit card, they could easily piece the information together and steal the complete credit card number.

FACTA states that: “no person that accepts credit cards or debit cards for the transaction of business shall print more than the last 5 digits of the card number or the expiration date upon any receipt provided to the cardholder at the point of the sale or transaction.”

Information restriction is done through a process called truncation. When done properly, all numbers except those allowed by FACTA will be replaced with a * or #.

However, Anton claims that Hyatt fails to properly conceal important credit card information on their receipts which puts their consumers at risk for fraudulent behavior.

“By failing to follow not only FACTA’s receipt provision but also the guidelines of every major credit card, Defendant has exposed Plaintiff and everyone similarly situated to an ever more diverse ecosystem of fraudulent behavior,” Anton argues.

Anton seeks to represent a Class of consumers who made a payment at an establishment owned by Propsera Hotels (Hyatt House at Anaheim’s parent company) within the last two years and received a receipt with more than the last five digits of their card number.

The Hyatt class action lawsuit seeks statutory damages, punitive damages, injunctive relief, court costs, and attorneys’ fees.

Anton and the proposed Class are represented by Annick M. Persigner and Tanya Koshy of Tycko & Zavareei LLP; Andrew J. Shamis and Garrett O. Berg of Shamis & Gentile PA; and Scott Edelsberg and Jordan D. Utanski of Edelsberg Law PA.

The Hyatt Credit Card Receipt Class Action Lawsuit is Anton v. Prospera Hotels Inc. d/b/a Hyatt House At Anaheim Resort/Convention Center, Case No. 5:19-cv-00534, in the U.S. District Court for the Central District of California.

Free Store Receipt Class Action Lawsuit Investigation

If you have received a receipt with either type of violation in Florida, Georgia or Alabama you may be eligible to join a free FACTA debit/credit card receipt class action lawsuit investigation against merchants who don’t take appropriate measures to protect your financial information.

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