Lufthansa COVID-19 canceled flights class action settlement

Updates:

• A notice of appeal has been filed in this case as of Sept. 19, 2023.

• No payments will be made to claimants until the appeal is resolved.

• The claim deadline has been extended to July 24, 2023.

EDITOR’S NOTE: This content has been sponsored and edited for clarity in collaboration with the sponsor.

Lufthansa agreed to pay out up to $50 million in claims under a class action lawsuit settlement to resolve claims it failed to refund consumers for flights canceled due to COVID-19 restrictions.

The settlement benefits consumers who purchased tickets for a Lufthansa flight scheduled for between Jan. 1, 2020, and Aug. 16, 2021, and whose flights were canceled.

The settlement includes two subclasses: a subclass of consumers who have received refunds for their flights and a subclass of consumers who have not received refunds.

Lufthansa was allegedly forced to cancel certain flights during 2020 and 2021 due to flight restrictions associated with the COVID-19 pandemic. According to plaintiffs in the class action lawsuit, the airline company failed to provide timely refunds for these canceled flights.

Lufthansa is a German airline company and is one of the founding members of the Star Alliance — a global airline network.

Lufthansa hasn’t admitted any wrongdoing but agreed to pay out up to $50 million in claims under a class action lawsuit settlement to resolve the canceled flight allegations.

Under the terms of the settlement, class members who have already received a refund from Lufthansa can choose between a $10 cash payment or a $45 voucher for future flights with Lufthansa, Swiss International Airlines, Austrian Airlines or Brussels Airlines. 

Class members who haven’t received a refund from Lufthansa can receive a full refund of their flight cost plus 1% interest.

The deadline for exclusion and objection is June 8, 2023.

The final approval hearing for the settlement is scheduled for July 10, 2023.

To receive settlement benefits, class members must submit a valid claim form by July 24, 2023.

Who’s Eligible

The settlement benefits consumers who purchased tickets for a Lufthansa flight scheduled for between Jan. 1, 2020, and Aug. 16, 2021, and whose flights were canceled.

The settlement includes two subclasses: a subclass of consumers who have received refunds for their flights and a subclass of consumers who have not received refunds.

Potential Award

Full refund, $10 cash payment or $45 flight voucher

Proof of Purchase

Ticket reservation number

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

07/24/2023

Case Name

Maree, et al. v. Deutsche Lufthansa AG, Case No. 8:20-cv-00885-MWF-MRW, in the U.S. District Court for the Central District of California

Final Hearing

05/15/2023

Settlement Website

CancelledFlightSettlement.com

Claims Administrator

Cancelled Flight Settlement
RG/2 Claims Administration LLC
P.O. Box 59479
Philadelphia, PA 19102-9479
CANCELLEDFLIGHTSETTLEMENT@rg2claims.com
888-290-8313

Class Counsel

Timothy Fisher
Yeremey Krivoshey
BURSOR & FISHER PA

Defense Counsel

Keara M Gordon 
Colleen Carey Gulliver
DLA PIPER LLP (US)