
Home Depot agreed to a class action lawsuit settlement to resolve claims its payment terminals are not accessible to blind and visually impaired customers.
The Home Depot settlement benefits blind or visually impaired individuals who have been denied the full and equal enjoyment of Home Depot’s payment terminals’ cash-back feature.
According to the class action lawsuit, Home Depot’s point-of-sale terminals do not provide audio output to indicate there is a cash-back feature and related options. The plaintiff in the case says this lack of audio output violates the Americans with Disabilities Act (ADA).
Home Depot, a home improvement store that sells tools, appliances, construction products and services, has not admitted any wrongdoing but agreed to pay an undisclosed sum to resolve the ADA class action lawsuit.
Under the terms of the settlement, Home Depot will update or replace the software associated with at least one payment terminal in each store to provide audio readouts of on-screen prompts. The company will also provide training to store managers on this updated software.
The company will also pay $65,000 in attorney fees and costs, including a $1,000 incentive award for the plaintiff.
The deadline for exclusion and objection is Jan. 2, 2026.
The final approval hearing for the Home Depot settlement is scheduled for Jan. 14, 2026.
No claim form is required to benefit from the settlement. Class members who wish to update their contact information can do so on the settlement website.
Who’s Eligible
Blind or visually impaired individuals or other individuals in the United States with disabilities as defined by the Americans with Disabilities Act who use or require the use of audio readouts of on-screen prompts and tactile keypads associated with use of payment terminals (or comparable technologies that allow the individuals to interact with payment terminals), and who have or allege they have been, or in the future will be, denied the full and equal enjoyment of Home Depot payment terminals’ cash back feature at stores owned or operated by Home Depot in the United States because, such persons encounter(d) a payment terminal without an audio readout and tactile keypad to obtain cash back at Home Depot stores.
Potential Award
Non-monetary relief
Proof of Purchase
N/A
Claim Form Deadline
01/02/2026
Case Name
Dalton v. Home Depot USA Inc., Case No. 23-cv-02126, in the U.S. District Court for the District of Minnesota
Final Hearing
01/14/2026
Settlement Website
Claims Administrator
Throndset Michenfelder LLC
80 South 8th Street, Suite 900
Minneapolis, MN 55402
763-515-6110
Class Counsel
Patrick W. Michenfelder
THRONDSET MICHENFELDER LLC
Defense Counsel
N/A
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