Convergent Outsourcing data breach $2.45M class action settlement

Convergent Outsourcing agreed to a $2.45 million settlement to resolve claims that it failed to prevent a 2022 Convergent Outsourcing data breach.

The settlement benefits individuals who received a notification from Convergent Outsourcing informing them their information may have been compromised in a data breach discovered June 17, 2022.

According to the Convergent Outsourcing data breach class action lawsuit, the company failed to prevent a 2022 data breach that compromised Social Security numbers, financial account information and other sensitive data. Plaintiffs in the case argue that Convergent could have prevented the data breach by implementing reasonable cybersecurity measures.

Convergent Outsourcing is a debt-collection agency with an “F” rating on the Better Business Bureau due to consumer complaints of harassing phone calls and other wrongdoing.

Convergent Outsourcing hasn’t admitted any wrongdoing but agreed to a $2.45 million settlement to resolve the data breach class action lawsuit.

Under the terms of the Convergent Outsourcing data breach settlement, class members can receive up to $1,500 for ordinary data breach losses such as fraud or identity theft damages, credit expenses, bank fees, communication charges, travel expenses and up to 10 hours of lost time at a rate of $30 per hour. 

Class members can also claim up to $10,000 for extraordinary losses reasonably traced to the data breach, including identity theft damages, fraudulent damages, falsified tax returns and other misuse of personal information.

Alternatively, class members may file a claim to receive a pro rata payment. If settlement costs, fees, expenses, service awards and payments for claims exceed the amount of the settlement fund, class members who choose the alternate payment option may not receive a payment.

The deadline for exclusion and objection is May 20, 2024.

The final approval hearing for the settlement is scheduled for July 19, 2024.

In order to receive benefits under the Convergent Outsourcing data breach settlement, class members must submit a valid claim form by June 19, 2024.

Who’s Eligible

Individuals who received a notification from Convergent Outsourcing informing them that their information may have been compromised in a Convergent Outsourcing data breach discovered June 17, 2022

Potential Award

$11,500

Proof of Purchase

Bank statements, phone bills, account statements, receipts, invoices, tax returns, police reports and other documentation

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

06/19/2024

Case Name

Guy, et al. v. Convergent Outsourcing Inc., Case No. 2:22-cv-01558-MJP, in the U.S. District Court for the Western District of Washington

Final Hearing

07/19/2024

Settlement Website

ConvergentDataBreachSettlement.com

Claims Administrator

COI Claims Administrator
PO Box 5526
Portland, OR 97228-5526
info@ConvergentDataBreachSettlement.com
877-564-1209

Class Counsel

Jean S Martin
MORGAN & MORGAN COMPLEX LITIGATION GROUP

Gary M Klinger
MILBERG COLEMAN BRYSON PHILLIPS GROSSMAN PLLC

Gary E Mason
MASON LLP

Cecily C Jordan
TOUSLEY BRAIN STEPHENS PLLC

Defense Counsel

Bethany Lukitsch
BAKER HOSTETLER LLP