Keurig agreed to a $950,000 settlement to resolve a class action lawsuit claiming certain K-Supreme coffee makers have a defect that causes them to lose power during the descaling process.
The Keurig K-Supreme class action settlement benefits purchasers of K-Supreme, K-Supreme Plus and K-Supreme SMART single-serve coffee makers between Oct. 1, 2020, and June 20, 2025 and consumers who lodged complaints with Keurig about the coffee makers losing power during the descaling process and received no remedy.
According to the class action lawsuit, Keurig coffee makers lose power during the descaling process, rendering the machines useless. Plaintiffs in the case say they were forced to pay out of pocket to repair or replace their coffee makers.
Keurig is a coffee maker company that sells single-serve coffee machines and other products.
Keurig has not admitted any wrongdoing but agreed to a $950,000 settlement to resolve the coffee maker class action lawsuit.
Under the terms of the Keurig settlement, class members can receive either a cash payment or an extended warranty.
Class members who experienced the coffee maker defect can receive a cash payment of up to $250. Exact payments will vary depending on the number of participating class members.
All class members are eligible for a 12-month extended warranty on their coffee makers.
The deadline for exclusion and objection is Aug. 29, 2025.
The final approval hearing for the Keurig coffee maker class action lawsuit settlement is scheduled for Sept. 30, 2025.
To receive settlement benefits, class members must submit a valid claim form by Nov. 14, 2025.
Who’s Eligible
Performance Issue Claim Class: Consumers who lodged complaints to Keurig claiming that a K-Supreme coffee maker experienced a defect associated with descaling within the first 12 months of purchase between Oct. 1, 2020, and June 20, 2025, and who were not provided with a remedy by Keurig pursuant to its limited warranty.
Coffee Maker Purchaser Class: Consumers who purchased a K-Supreme coffee maker or descaling solution for use with the coffee makers between Oct. 1, 2020, and June 20, 2025.
Potential Award
Varies
Proof of Purchase
Performance Issue Claim Class: Documentation that the class member’s coffee maker experienced a permanent power loss during descaling, such as a repair invoice or receipt.
Coffee Maker Purchaser Class: Documentation of the class member’s coffee maker purchase, such as a receipt or order confirmation.
Claim Form
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Claim Form Deadline
11/14/2025
Case Name
Cahill v. Keurig Green Mountain Inc., Case No. 22-cv-7507-CS, United States District for the Southern District of New York
Final Hearing
09/30/2025
Settlement Website
Claims Administrator
K-Supreme Settlement Administrator
P.O. Box 2348
Portland, OR 97208-2348
888-839-5739
Class Counsel
Philip L. Fraietta
BURSOR & FISHER P.A.
Defense Counsel
Louis M. Solomon
REED SMITH LLP
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53 thoughts on$950,000 Keurig coffee machine class action settlement
I left a comment much earlier. My one cup Keurig was an issue from the start having to contact the maker because the actual K-cup holder was a defect… It overflowed all the time. I waited 2 weeks for the replacement. Then the coffee maker died in less than a year. So, please include me in this class action. Thank you
I bought a second Keurig after my first one died on me after purchasing the $13 Keurig descaling solution and following the instructions on how to start and run the descaling process. The machine just died on me and after several unsatisfying back and forths with their customer support reps, I gave up because each time I had to explain the issue from the start again, as if they don’t keep a record of your prior communications. I finally reached a point where I was so frustrated I gave up. A few months later, around the holidays in 2023, I decided to treat myself to a new and higher priced Keurig model, assuming that the issues with my old Keurig stemmed from the fact that my first one was the basic model, and that this one looked like it was well-made and I also liked the color and the design. It cost me $119.99 as opposed to the $79.99 I paid for the first one. It worked great for a few months, and was used more than usual over Thanksgiving and Christmas, so in January of 24, I decided to descale it and bought their official descaling solution again, because I couldn’t find the old bottle I bought to descale my original Keurig. I felt confident that this one would run the descaling cycle without issue as it had been performing so well in every other aspect. I couldn’t believe it when the power died just like on the first one, and after two fruitless interactions with customer support, I lost my patience and just gave up and vowed to never buy a Keurig again. Since then I’ve developed a taste for cold brew coffee, using fine mesh bags half filled with my favorite coffee coarsely ground and letting it sit for 18 – 24 hrs in a 32 oz Mason Jar. So an extended warranty wouldn’t be of use to me. But, to be compensated for the two Keurigs I purchased, the two bottles of descaling solution, and the agitation of both machines losing power and dying on me, and the frustration of getting nowhere with the company’s customer support, that would be my preference. I thought it was only me that experienced this issue, so I’m glad to know I wasn’t alone and I hope Keurig is able to address the issue in future models as they are handy little machines for when guests stop by and only one or two people want coffee. Thank you,
David Bogart
615-854-5555
I had 2 Keurigsvsingle cup coffee makers as gifts and BOTH died out of nowhere. Either no power at all or an error Please add me
I had the 1 cup at a time Keurig. After a few months it wasn’t working. I called Keurig and it was then that I was told…on the phone by them…. That a part had to replaced. They sent me the part. It worked for 6 months and BOOM, it didn’t work anymore !! Worse coffeemaker ever!! Please include me in this class action please. Thank you.
I HAVE HAD FIVE KEURIG COFFEE MAKERS. SOMETHING ALWAYS GOES WRONG. I am beyond frustrated. I have sent photos
and talked to countless reps. NO RELIEF. I am a senior citizen and I guess I’m not worth helping any longer.
I too have replaced several Keurig coffee makers for stopping working.
Please add me to the lawsuit. I’ll try to find a receipt