$7.54M Zales TCPA class action settlement

Zales agreed to pay $7.54 million to resolve claims it violated the federal Telephone Consumer Protection Act (TCPA) by sending unsolicited telemarketing text messages.

The Zales settlement benefits individuals who did not provide their phone number to Zale Delaware Inc. (Zales) but received more than one text message within a 12-month period promoting Zales goods or services, where the person’s residential or cellular phone number had been registered with the National Do Not Call Registry for at least 30 days before receiving at least two text messages within the 12-month period.

The plaintiff in the class action lawsuit claims Zales sent unsolicited telemarketing text messages to consumers whose numbers were on the National Do Not Call Registry. The plaintiff says Zales violated the TCPA with these messages.

Zales is a jewelry store with locations across the country. The company sells engagement rings, wedding bands, necklaces, earrings, watches and other jewelry.

Zales has not admitted any wrongdoing but agreed to a $7.54 million settlement to resolve the Zales text class action lawsuit.

Under the terms of the Zales settlement, class members can receive a cash payment. Exact payment amounts will vary depending on the number of claims filed with the settlement. Each class member is eligible to receive up to $100 from the settlement fund.

The deadline for exclusion and objection is Oct. 27, 2025.

The final approval hearing for the Zales settlement is scheduled for Nov. 17, 2025.

To receive a settlement payment, class members must submit a valid claim form by Oct. 27, 2025.

Who’s Eligible

The settlement benefits individuals who did not provide their phone number to Zale Delaware but who received more than one text message within a 12-month period promoting Zales goods or services and whose residential or cellular telephone number was registered with the National Do Not Call Registry for at least 30 days before receiving at least two text messages within a 12-month period.

Potential Award

Up to $100

Proof of Purchase

N/A

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

10/27/2025

Case Name

Miller v. Zale Delaware Inc., Case No. 25-CA-004088, in the Circuit Court For Thirteenth Judicial Circuit, Hillsborough County, Florida

Final Hearing

11/17/2025

Settlement Website

ZaleTCPASettlement.com

Claims Administrator

Miller v. Zale Delaware Inc.
P.O. Box 301132
Los Angeles, CA 90030-1132
[email protected]
888-808-1240

Class Counsel

Avi Kaufman
KAUFMAN P.A.

Anthony Paronich
PARONICH LAW P.C.

Defense Counsel

VORYS, SATER, SEYMOUR AND PEASE LLP