$550K Atom Tickets service fees class action settlement

Atom Tickets agreed to a $550,000 class action lawsuit settlement to resolve claims it failed to disclose service fees when selling electronic tickets to theaters in New York.

The settlement benefits consumers who paid a service fee to purchase electronic tickets to any theater in New York through Atom Tickets’ website, mobile app or any other online platform owned and operated by the company between Aug. 29, 2022, and April 30, 2024.

Plaintiffs in the class action lawsuit claim Atom Tickets violated New York’s Arts and Cultural Affairs Law by failing to disclose service fees when selling electronic tickets to theaters. According to the class action lawsuit, New York’s law requires companies to disclose all fees before a consumer makes a purchase.

Atom Tickets is a ticketing platform that allows consumers to purchase tickets to theaters, concerts and other events.

Atom Tickets has not admitted any wrongdoing but agreed to a $550,000 settlement to resolve the ticketing class action lawsuit.

Under the terms of the Atom Tickets settlement, class members can receive a proportional share of the net settlement fund based on the amount they paid in service fees. Exact payments will vary. Class members who paid a higher amount in service fees will receive a larger share of the settlement fund.

Class members can receive their settlement payment through PayPal, Venmo, Zelle or as a check. Class members who received a settlement notice in the mail can receive their payment as a prepaid debit card.

Atom Tickets also agreed to change its ticket purchasing flow to comply with New York’s law. The company has already made these changes.

The deadline for exclusion and objection is April 7, 2025.

The final approval hearing for the Atom Tickets settlement is scheduled for May 5, 2025.

To receive a settlement payment, class members must submit a valid claim form by June 23, 2025.

Who’s Eligible

Consumers who paid a service fee to purchase electronic tickets to any theater located within New York state from Aug. 29, 2022, to April 30, 2024.

Potential Award

Varies

Proof of Purchase

Class members must provide the unique notice ID and confirmation code on the notice they received by email. Those who did not receive a notice but believe they are class members can call class counsel at 646-837-7150 to verify their identity and receive further information on how to file a claim.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

06/23/2025

Case Name

Marquis III v. Atom Tickets LLC, Case No. 811720/2024E, in the Supreme Court of the State of New York, County of Bronx

Final Hearing

05/05/2025

Settlement Website

AtomTicketsFeeSettlement.com

Claims Administrator

Atom Tickets Fee Settlement Administrator
P.O. Box 4454
Portland, OR 97208-4454
[email protected]
855-701-9945

Class Counsel

Philip L. Fraietta
Stefan Bogdanovich
BURSOR & FISHER P.A.

Defense Counsel

Christine M. Reilly 
Justin Jones Rodriguez 
MANATT, PHELPS & PHILLIPS LLP