TFG Holdings, the clothing giant behind brands JustFab, ShoeDazzle and FabKids, has reached a $4.8 million multi-state settlement with 33 attorneys general over claims that it misled consumers when advertising VIP memberships.
Under the terms of the settlement, the company has agreed to issue automatic refunds, valued at approximately $3.8 million to eligible consumers and pay $1 million in costs to the participating states.
The TFG Holdings settlement benefits consumers who enrolled in a JustFab, ShoeDazzle or FabKids VIP program before May 31, 2016.
The AGs claimed that TFG Holdings automatically enrolled consumers in its VIP programs, which charged $49.95 per month unless skipped. According to the investigation, consumers often did not realize they were enrolled in these programs, and cancellation was intentionally complicated.
Consumers who enrolled in a VIP program before May 31, 2016, will automatically stop being charged for these programs. However, they may still be charged if they’ve made later purchases, skipped payments or redeemed credits through the program.
Individuals who made an initial purchase and never took additional action will receive automatic restitution from the settlement.
Additional refund applications for consumers with unresolved eligible complaints must be submitted by email to [email protected] or to a participating state attorneys general’s office by Jan. 30, 2026.
As part of the settlement, TFG Holding has agreed to:
- Comply with all consumer protection laws in every participating state.
- Clearly disclose all terms of its VIP program, including any fees, enrollment details, and cancellation rights.
- Obtain express consent from consumers before enrolling them in the program.
- End misleading sales tactics, such as false or time-sensitive offers.
- Provide a simple online cancellation process and promptly honor all cancellation requests.
- Issue refunds for certain recurring charge balances from the past year.
The TFG Holding settlement affects consumers in the District of Columbia and the following states: Alabama, Arkansas, Colorado, Connecticut, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Minnesota, Mississippi, North Carolina, North Dakota, New Hampshire, New Jersey, New Mexico, Nevada, Ohio, Oklahoma, Oregon, Rhode Island, Tennessee, Vermont, Washington, Wisconsin, Maryland, Pennsylvania, Texas, District of Columbia.
Who’s Eligible
Consumers in participating states who enrolled in a JustFab, ShoeDazzle or FabKids VIP program before May 31, 2016.
Potential Award
Varies
Claim Form
There is no claim form for this settlement. Refunds will be automatically processed.
Claim Form Deadline
01/30/2026
Case Name
N/A
Final Hearing
N/A
Settlement Website
N/A
Claims Administrator
Class Counsel
N/A
Defense Counsel
N/A
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202 thoughts on$4.8M JustFab, ShoeDazzle and FabKids settlement provides refunds to consumers in 33 states
add me
Please add me because they dont have any information to automatically refund me. I stopped buying from them because of that reason and the shoe quality went down.
Please add me. I to have ordered in the past. I’ve tried canceling several times. And they recently charged me again and ive reached out to fab kids and no response.
Pls add
J’ai eu le même problème. Le 22 novembre 2025 dans la nuit je suis débitée de 39.95€ (prélèvement VIP parait-il)comme ça d’un coup, pourtant en novembre j avais bien passé le mois. Je fait une réclamation par mail, on me dit que je serais remboursé mais on m’a menti. Depuis je n’ai plus eu de réponses. Le 6 décembre 2025, encore un prélèvement VIP de 39.95€ alors que j’ai passé le mois. Ils m’ont debité 90€ en même pas 2 semaines. Je suis scandalisée.
Please add me
I’m a shoe dazzzle member am I entitled to any thing
Ordered a lot from these stores never knew about charges for VIP.
Please include me
Please add me I’ve purchased a lot for fab
Ordered a lot from these stores.
Please add me. I took have ordered in the past. I’ve tried canceling several times. And they recently charged me again and ive reached out to fab kids and no response.