$320k Citizens Disability TCPA class action settlement

Citizens Disability LLC agreed to a $320,000 settlement to resolve claims it violated the federal Telephone Consumer Protection Act (TCPA) by placing prerecorded phone calls to individuals without their prior express written consent.

The Citizens Disability settlement benefits individuals who answered one or more prerecorded calls from Citizens Disability made from the Pipes.ai calling platform between Nov. 8, 2019, and Oct. 25, 2023, and at the time of the call, Citizens Disability’s only lead source for the person called was GrantsAssistanceForYou.com.

The lawsuit claims Citizens Disability violated the federal telemarketing law by calling consumers with prerecorded phone calls without their consent. The TCPA prohibits businesses from making these phone calls without first obtaining express written consent, even if a business has a relationship with the call recipient.

Citizens Disability is a disability benefits advocacy firm that helps clients obtain Social Security Disability Insurance and Supplemental Security Income benefits.

Citizens Disability has not admitted any wrongdoing but agreed to a $320,000 class action settlement to resolve the TCPA allegations.

Under the terms of the Citizens Disability settlement, class members can receive a pro rata share of the net settlement fund. Exact payment amounts will vary depending on the number of claims filed. No payment estimates are available at this time.

The deadline for exclusion and objection is March 17, 2025.

The final approval hearing for the TCPA class action lawsuit settlement is scheduled for June 3, 2025.

To receive a settlement payment, class members must submit a valid claim form by May 22, 2025.

Who’s Eligible

Consumers who answered one or more prerecorded calls from Citizens Disability between Nov. 8, 2019, and Oct. 25, 2023, that were made from the Pipes.ai calling platform.

Potential Award

TBD

Proof of Purchase

N/A

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

05/22/2025

Case Name

Shutler v. Citizens Disability LLC, Case No. 2:23-cv-14337-KMM-RMM, in the U.S. District Court for the Southern District of Florida

Final Hearing

06/03/2025

Settlement Website

CitizensDisabilityTCPALitigation.com

Claims Administrator

Shutler v. Citizens Disability, LLC
Class Action Administrator
P.O. Box 2850
Portland, OR 97208-2850
888-884-7716

Class Counsel

Brittany Clark
THE HQ FIRM P.C.

Defense Counsel

Jenniffer Cabrera
TROUTMAN AMIN LLC