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This settlement is closed!
Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!
Update 3: On Oct. 29, 2020, Top Class Actions viewers started receiving checks in the mail worth up to $247.83. Congratulations to everyone who filed a claim and got PAID!
UPDATE 2: As of October 1, 2018, the Western Union TCPA claim deadline has been extended to November 25, 2018 for class members that did not previously submit a claim. Claims can be submitted online or printed and mailed.
UPDATE: The Western Union TCPA settlement was granted final approval on August 31, 2018. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
The money transfer service Western Union has agreed to pay $8.5 million in order to settle a class action lawsuit that alleged the company violated the Telephone Consumer Protection Act (TCPA).
Lead plaintiff Jason Douglas filed the Western Union class action lawsuit after claiming to receive an unsolicited text message he believes was sent to thousands of wireless telephone numbers. According to the Western Union TCPA class action lawsuit, Douglas received the following text spam in 2014:
WU: My WU # 694624867
subject to T&Cs @bit.ly/
lcOujel. Reply Y for
periodic automated ad
texts; Consent not
required to purchase.
STOP2stop;
Msg&DataRatesApply
The Western Union class action lawsuit states that Douglas never gave prior express written consent to receive text messages from the company which is required under the TCPA.
The Telephone Consumer Protection Act is a federal law that restricts companies from making robocalls with prerecorded messages, unsolicited cell phone calls, unsolicited text messages, and unsolicited advertising faxes.
Western Union denies every allegation of wrongdoing but agreed to the terms of the TCPA class action settlement in order to avoid the cost of further litigation.
Who’s Eligible
The Western Union TCPA class action lawsuit settlement includes all Class Members in the United States who received one or more unsolicited text messages sent by or on behalf of Western Union between March 12, 2010 and Nov. 10, 2015.
Potential Award
$250 (estimate)
Western Union has agreed to give each Class Member a portion of the $8.5 million Settlement Fund. The TCPA class action settlement estimates this to average about $250 for each valid claim; however, depending on the number of claimants, the cash payout could be more or less.
For example, if 1 percent of Class Members submit valid claims, each would receive approximately $706. However, if 5 percent of Class Members submit claims, each would receive about $140.
Proof of Purchase
N/A.
While the Western Union settlement does not require a proof of purchase, in order to receive a cash award Class Members must submit a valid Claim Form no later than Feb. 22, 2016. Only one Claim Form per Class Member may be submitted.
If you’re unsure whether or not you’re in the Settlement Class, contact the Claims Administrator at 1-877-841-8156 or email info@WesternUnionTCPASettlement.com.
Claim Form Deadline
11/25/2018 UPDATED
Case Name
Douglas v. The Western Union Co., Case No. 1:14-cv-01741 in the U.S. District Court for the Northern District of Illinois, Eastern Division
Final Hearing
06/10/2016 UPDATED
Settlement Website
Claims Administrator
Western Union Text Message Settlement
C/O Epiq Systems, Inc.
PO Box 3145
Portland, OR 97208-3145
877-841-8156
info@WesternUnionTCPASettlement.com
Class Counsel
Joseph J. Siprut
SIPRUT PC
Defense Counsel
Mark S. Mester
Kathleen P. Lally
LATHAM & WATKINS LLP
Join a Free TCPA Class Action Lawsuit Investigation
If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act. Find out more at the Text Message Spam, Unwanted Cell Phone Calls TCPA Class Action Lawsuit Settlement Investigation.
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295 thoughts onWestern Union TCPA Class Action Lawsuit Settlement
I’ve being a member for many years tried to redeem my points for a discount got the run around.
Western Union isn’t customer friendly at all and the workers don’t care because you’d never meet them.
I think it’s an overall reflection of the Western union parent company on a whole.
NOT CUSTOMER FRIENDLY.
I sent 600 thru western union to my daughters bank in Germany and although it says it was deposited my daughter never reiceived it to this day and western union says there is nothing they can do to refund it and the bank says they have to transactions with western union
thr money I send to my fsmily ws never pick d up n only i was able to receive it in a store but wasnt easy got thr run AROUND for90 dsys n after they allowed. days without. notification that.my funds werent picked up till i tied to retrieve it says jt was paid out. in New York whwn i live n califirnia nobody should have picked up that transaction for 900$ besides me n the reciever