$19M Payless unfair car rental fees class action settlement

Avis Budget Group Inc. and Payless Car Rental Inc. have reached a $19 million class action lawsuit settlement to resolve claims that Payless charged unfair fees related to its Gas Service Option (GSO) and Roadside Protection (RSP).

The class action settlement benefits consumers who rented a vehicle from Payless between Jan. 1, 2016, and Nov. 25, 2023, and paid GSO and/or RSP charges.

According to the class action lawsuit, Payless charged GSO and RSP fees even when customers declined these options. Plaintiffs in the case say these fees violated New Jersey’s Consumer Fraud Act.

Payless, a global car rental company, has not admitted any wrongdoing but agreed to a $19 million class action settlement to resolve the allegations. Avis Budget Group acquired Payless Car Rental in 2013.

Under the terms of the Payless car rental settlement, class members can receive reimbursement for some or all of the GSO and RSP fees they paid. Class members who were charged GSO fees can receive up to $20 per rental. Class members who were charged RSP fees can receive up to $12 per rental.

The deadline for exclusion is Nov. 10, 2025. The deadline for objection is Nov. 3, 2025.

The final approval hearing for the Payless settlement is scheduled for Dec. 2, 2025.

No claim form is required to benefit from the class action settlement. Class members who do not exclude themselves will automatically receive settlement benefits.

Who’s Eligible

U.S. and Canadian residents who rented from Payless in the United States between Jan. 1, 2016, and Nov. 25, 2023, and who paid Payless for GSO and/or RSP charges in connection with that rental.

Potential Award

Up to $20 for GSO charges and $12 for RSP charges.

Proof of Purchase

Class members do not need to provide proof of purchase but must submit a unique class member ID to access the class action settlement payment election form.

Payment Election Form Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

11/10/2025

Case Name

Bacon, et al. v. Avis Budget Group Inc., et al., Case No. 2:16-cv-05939-MCA-KM, in the U.S. District Court for the District of New Jersey

Final Hearing

12/02/2025

Settlement Website

PaylessRentalSettlement.com

Claims Administrator

Bacon v. Avis Budget Group Inc.
c/o Kroll Settlement Administration LLC
P.O. Box 225391
New York, NY 10150-5391
833-621-8397

Class Counsel

Greg M. Kohn
David J Disabato
Lisa Considine
NAGEL RICE LLP

Defense Counsel

Jason E. Hazlewood
REED SMITH LLP