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Wells Fargo and other companies have agreed to pay $19.5 million to resolve claims that they violated California privacy laws by recording phone calls without consent.
The Wells Fargo settlement benefits individuals and businesses in California who received a phone call from The Credit Wholesale Co. Inc. between Oct. 22, 2014 and Nov. 17, 2023.
Plaintiffs in the Wells Fargo call recording lawsuit claim The Credit Wholesale Co. Inc. recorded phone calls to California businesses without informing the recipients that the calls were being recorded. These calls allegedly violated the California Invasion of Privacy Act (CIPA).
The Credit Wholesale Co. Inc. is a sales organization that sells credit card processing equipment and services on behalf of Wells Fargo Bank N.A. and Priority Technology Holdings Inc.
Wells Fargo and other companies have not admitted any wrongdoing but agreed to a $19.5 million class action settlement to resolve the call recording allegations.
Under terms of the Wells Fargo settlement, class members can receive a cash payment for each eligible call they received. The payment of each call is estimated at around $86, but payments could be as high as $5,000 per call depending on the number of claims filed.
The Credit Wholesale Co. agreed to stop recording appointment-setting calls to California businesses without disclosing any call recording at the beginning of the call.
The deadline for exclusion and objection is April 4, 2025.
The final approval hearing for the Wells Fargo call recording lawsuit settlement is scheduled for May 20, 2025.
In order to receive settlement benefits, class members must submit a valid claim form by April 11, 2025.
Who’s Eligible
All businesses or individuals who received a telephone call from The Credit Wholesale Company Inc. in California between Oct. 22, 2014 and Nov. 17, 2023.
Potential Award
$86 per eligible call and up to $5,000 per call depending on the number of claims submitted.
Proof of Purchase
Claimants must provide their phone number and/or business name that received the calls.
Claim Form
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Claim Form Deadline
04/11/2025
Case Name
Aguilar Auto Repair, et al. v. Wells Fargo Bank NA, et al., Case No. 3:23-cv-06265-LJC, in the United States District Court for the Northern District of California
Final Hearing
05/20/2025
Settlement Website
Claims Administrator
Settlement Administrator
P.O. Box 301132
Los Angeles, CA 90030-1132
[email protected]
888-733-1544
Class Counsel
Myron M. Cherry
Jacie C. Zolna
Benjamin R. Swetland
MYRON M. CHERRY & ASSOCIATES LLC
Defense Counsel
John Peterson
Matthew S. Knoop
POLSINELLI PC
Phyllis B. Sumner
Billie B. Pritchard
KING & SPALDING, LLP
Micah Nash
William J. Edelman
DELAHUNTY & EDELMAN, LLP
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39 thoughts on$19.5M Wells Fargo call recording class action settlement
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I have multiple accounts with Wells Fargo and I have done nothing but watch dwindle away and I have had multiple conversations with them about my dwindling monies. I do not appreciate anything that has been done as of right now. I still cannot find $100,000 that Wells Fargo has of my money there is no way of getting in contact with anyone. I have tried multiple times. I do not appreciate having my money taken from me. Please post me.
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I am looking for my pension from Alcoa back Sept 9,2014 I have at well frago account
Received numerous unwanted recorded calls from Wells Fargo. I heard reverb asking me is this call is being recorde. Flied fraudulent to wellsfargo claims $396 with documents. $192 of that amount was declined cause me more fees
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Include me please
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I received calls from WELLS FARGO AND I WOULD LIKE TO JOIN THE CLASS ACTION LAW SUIT
I’ve been a victim of situation with identity.100 dollars missing from my account s plus over 1000 . nothing been done about it 3 case number s.pending..two account in good standing..over 5 years later n middle of inheritance of stocks bonds and Bank CDs
Received numerous calls from wells fargo, even heard the reverb and asked am I being recorded. Please add me to class action law suit.
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Unwanted credit cards ..now un warnted calls being recorded.
Years ago some random check was deposited into my mother’s account for a substantial amount of money. They deposited the $ into my mother’s account leading her to eleven the check had cleared & was legitimate. After she had spent a good portion of said funds, Wells came back & told her the check was fraudulent & she was responsible for the money she spent. When she challenged them, their response was they only cleared the check was because she was a long standing account holder (20 + years) with perfect history. So can you please help us understand why/how that is ok for them to do this. My mother has alzheimers now & she could really use some financial relief.
This happened to me they also changed all my personal info n used used that transferrrung service which made it so I could never use it on any other bank account bc they had one set up with my info