$19.5M Wells Fargo call recording class action settlement

Wells Fargo and other companies have agreed to pay $19.5 million to resolve claims that they violated California privacy laws by recording phone calls without consent.

The Wells Fargo settlement benefits individuals and businesses in California who received a phone call from The Credit Wholesale Co. Inc. between Oct. 22, 2014 and Nov. 17, 2023.

Plaintiffs in the Wells Fargo call recording lawsuit claim The Credit Wholesale Co. Inc. recorded phone calls to California businesses without informing the recipients that the calls were being recorded. These calls allegedly violated the California Invasion of Privacy Act (CIPA).

The Credit Wholesale Co. Inc. is a sales organization that sells credit card processing equipment and services on behalf of Wells Fargo Bank N.A. and Priority Technology Holdings Inc.

Wells Fargo and other companies have not admitted any wrongdoing but agreed to a $19.5 million class action settlement to resolve the call recording allegations.

Under terms of the Wells Fargo settlement, class members can receive a cash payment for each eligible call they received. The payment of each call is estimated at around $86, but payments could be as high as $5,000 per call depending on the number of claims filed.

The Credit Wholesale Co. agreed to stop recording appointment-setting calls to California businesses without disclosing any call recording at the beginning of the call.

The deadline for exclusion and objection is April 4, 2025.

The final approval hearing for the Wells Fargo call recording lawsuit settlement is scheduled for May 20, 2025.

In order to receive settlement benefits, class members must submit a valid claim form by April 11, 2025.

Who’s Eligible

All businesses or individuals who received a telephone call from The Credit Wholesale Company Inc. in California between Oct. 22, 2014 and Nov. 17, 2023.

Potential Award

$86 per eligible call and up to $5,000 per call depending on the number of claims submitted.

Proof of Purchase

Claimants must provide their phone number and/or business name that received the calls.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

04/11/2025

Case Name

Aguilar Auto Repair, et al. v. Wells Fargo Bank NA, et al., Case No. 3:23-cv-06265-LJC, in the United States District Court for the Northern District of California

Final Hearing

05/20/2025

Settlement Website

CallRecordingClassAction.com

Claims Administrator

Settlement Administrator
P.O. Box 301132
Los Angeles, CA 90030-1132
[email protected]
888-733-1544

Class Counsel

Myron M. Cherry
Jacie C. Zolna
Benjamin R. Swetland
MYRON M. CHERRY & ASSOCIATES LLC

Defense Counsel

John Peterson
Matthew S. Knoop
POLSINELLI PC 

Phyllis B. Sumner
Billie B. Pritchard
KING & SPALDING, LLP

Micah Nash
William J. Edelman
DELAHUNTY & EDELMAN, LLP