Ford sign and flags near Ford selling and service center.

Owners of Ford vehicles equipped with a PowerShift transmission may qualify to claim cash and other benefits under a recent class action settlement.

Class Members in the Ford class action settlement include current owners or lessees of a 2012-2016 Ford Focus or a 2011-2016 Ford Fiesta equipped with a PowerShift transmission.

This litigation started back in 2012 with a Ford class action lawsuit filed by plaintiff Omar Vargas. Vargas alleged Ford’s PowerShift transmission, installed in certain model years of Ford Focus and Fiesta vehicles, was defective in a way that put passengers and other motorists at risk.

Several other Ford class actions were soon filed over essentially the same issue, involving more than a dozen other named plaintiffs.

The plaintiffs claim the PowerShift transmission “slips, bucks, kicks, jerks and harshly engages.” The defect can allegedly cause sudden or delayed acceleration and make it difficult to stop the vehicle.

The Ford class action also alleges that ultimately the defect may cause a catastrophic failure of the transmission.

According to the Ford class action settlement, the car manufacturer is required to pay all legitimate claims. While there isn’t a set value mentioned within settlement documents, experts familiar with the case estimate its worth at about $35 million.

Under terms of the PowerShift transmission class action settlement, owners and lessees of affected Ford Focus and Fiesta vehicles can qualify for several different kinds of benefits. Cash payments, discounts and repair services are available, depending on the Class Member’s particular situation.

The settlement also allows Class Members to arbitrate claims for repurchase or replacement of the entire vehicle, and for reimbursement of repairs due to warranty breach.

The Ford PowerShift transmission class action settlement was granted final approval for the first time on Oct. 18, 2017. However, after several appeals, the court renewed their motion for final approval on March 5, 2020 and opened up the revised settlement for additional claims.

Class Members have until Oct. 5, 2020 to file a claim for benefits if they had repairs performed before April 7, 2020.

If repairs were performed after this date, they have 180 days from the date of repairs to file a claim.

Class Members who previously submitted a claim are not required to resubmit but can make changes to their claims if they wish to.

The settlement website notes that both previously filed and newly filed claims will be reviewed and processed at the same time. However, the process may take “several months,” according to the settlement website, due to the large volume of claims and delays caused by the COVID-19 outbreak.

Who’s Eligible

Class Members include current owners or lessees of a 2012-2016 Ford Focus or a 2011-2016 Ford Fiesta equipped with a PowerShift transmission.

Potential Award


There are many different benefits available under this settlement.

  • Class Members may choose either a cash payment or a discount off the purchase of a new vehicle if, while they owned or leased a Class vehicle, they had three or more visits to an authorized Ford dealer during which one of a list of specific parts was replaced in their PowerShift transmission. Cash payments are capped at $2,325 and discount certificate values are capped at $4,650.
  • Class Members who had three or more visits to a dealer during which a Software Flash was performed on their vehicle can get a cash payment of $50 per visit, up to a maximum of $600.
  • Class Members who were turned away by Ford dealers and told that nothing was wrong with their vehicles after seeking hardware or software repairs can receive a one time payment of $20.
  • Class Members may opt to go through a binding arbitration process to determine whether Ford must repurchase or replace their Class vehicle. Eligibility will depend on the applicable state lemon law, among other factors. Class Members may be represented by an attorney in the arbitration. Ford will pay the Class Member up to $6,000 in attorney fees if the Class Member wins the arbitration. Class Members who lose the arbitration are not obligated to pay Ford’s attorney fees.
  • The arbitration process can also cover the cost of repairs to the PowerShift transmission related to breach of the New Vehicle Limited Warranty. Relief may take the form of repair, reimbursement for prior repairs, or an extended service plan.
  • For Class vehicles manufactured after June 5, 2013 that underwent two clutch replacements within five years or 60,000 miles of delivery and that still need an additional clutch replacement as determined by a Ford dealer, Class Members can seek reimbursement for the cost of that additional clutch replacement and provide a new two-year warranty on the replacement clutch.
Proof of Purchase

To get cash payments or vehicle discounts, Class Members must submit documentation establishing the vehicle identification number, or VIN; dates of applicable repairs, software flashes or clutch replacements, and the vehicle’s mileage at the time; the name and address of the dealer where the applicable services were performed; a description of the services performed; and proof that the Class Member owned the vehicle at the time the services were performed.

Claim Form


Claim Forms can be downloaded from the settlement website or submitted online.

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

10/5/2020 for repairs performed on or before April 7, 2020 (updated)

180 days after repair(s) for repairs performed after April 7, 2020.

The later of 10/5/2020 or 180 days after refusal for $20 cash payments.

The later of six years after delivery of the vehicle to the first retail purchaser or 10/5/2020 for requests for repurchase arbitration.

Case Name

Vargas, et al. v. Ford Motor Co., Case No. 2:12-cv-8388-AB-FFMx; Klipfel, et al. v. Ford Motor Co., Case No. 2:15-cv-2140-AB-FFMx; and Cusick, et al. v. Ford Motor Co., Case No. 2:15-cv-8831-AB-FFMx, all in the U.S. District Court for the Central District of California

Final Hearing

3/5/2020 (updated)

UPDATE: The Ford PowerShift Transmission Class Action Settlement was granted final approval on October 18, 2017.  However, on November 17, 2017, appeals to the settlement were filed.  Claims will not be paid until all appeals are exhausted.  We appreciate your ongoing patience. Top Class Actions will continue to provide updates as we learn more.  

UPDATE 2: On Feb. 2, 2018, objectors have urged the 9th U.S. Circuit Court of Appeals to reject a proposed $35 million Ford transmission defect class action settlement, claiming that many Class Members will not receive meaningful relief.

UPDATE 3: On September 13, 2019, the 9th Circuit Court of Appeals vacated the Ford PowerShift Transmission Class Action Settlement, and directed the District Court to review the settlement in more detail. Top Class Actions will continue to provide updates as we learn more.  

UPDATE 4: On October 22, 2019, the District Court reaffirmed Ford PowerShift Transmission Class Action Settlement. The final hearing for the reaffirmed settlement agreement is currently scheduled for February 20, 2020. Top Class Actions will continue to provide updates as we learn more.  

UPDATE 5: The revised Ford PowerShift Transmission Class Action Settlement was granted final approval on March 5, 2020. Class members and claimants should contact the settlement administrator with any questions about the revised settlement. Top Class Actions will continue to provide updates as we learn more.  

Claims Administrator

Ford Transmission Settlement
c/o Kurtzman Carson Consultants
P.O. Box 404000
Louisville, KY 40233-4000

Class Counsel

Jordan L. Lurie
Tarek H. Zody
Cody R. Padgett
Karen L. Wallace

Russel D. Paul

Thomas A. Zimmerman, Jr.

Defense Counsel

John M. Thomas
Krista L. Lenart

We tell you about cash you can claim EVERY WEEK! Sign up for our free newsletter.

  • This field is for validation purposes and should be left unchanged.

Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.



  • Jenny Hilpert July 26, 2020

    I have a 2011 “Ford Fiesta” I’ve had more work done on this car than any other car I’ve owned I’ve had to replace the clutch in it, I’ve had to replace the sleeve in the transmission I’ve put more money in this car than what it’s worth. And I think that everyone that has any problems like this “FORD” should have to step up and pay for all the recall

  • laura holland July 21, 2020

    I had a 2013 ford focus. In June of 2018 I had to have the transmission repair for the reason in this case. How ever it was still under warranty does this not qualify me for this settlement

  • Kat July 11, 2020

    Purchase 2016 has the same issues but told nothing is wrong with it . I haven’t had to have major work done on it yet but iam afraid that in the near future i will . Do i qualify in this law suit as well . This issue makes me not enjoy my car and iam still liable for payments.

  • mary k gesell July 6, 2020

    I have a 2014 focus I bought in 2015. So far I had a replacement for the ecm. The car shudders on take off and has sent messages that tranny is running hot. It cuts out like it’s going to stall a few times. I can’t afford to pay for work on it. I am retired and live on a fixed income -Very low fixed income. I paid mostly cash after an accident in 2015 because I lost my job and knew I would not have money for a car ever again. Please add me to the lawsuit if I’m not already on it. thanks.

  • Evideloil Gauthier June 27, 2020

    I live in Puerto Rico (USA Colony) can I be included in the class action?

  • Eric Ramirez June 13, 2020

    Where is the class action lawsuit for the mustangs? I heard that they had similar issues to the transmissions and they had started a lawsuit but I can’t find anything about it.

  • Carol Kent June 8, 2020

    Add my 2012 Ford Focus I’ve been having problems since 2013 with the jerking Please Add Me

  • David Sutt May 30, 2020

    I had a software update in Feb 2020, it still jerks, one day last week it automatically went into neutral. Had the the vehicle since 2018, have an appointment Friday the 5th of June, does my car qualify for the Clsss Action Settlement

  • Victoria May 22, 2020

    Has anyone succeeded in receiving a settlement?

    • marcus martin June 21, 2020

      I have a 2012 that i purchased for my mother in 2014. it is the Titanium edition that has all the features. This car has been towed so much that Ford Roadside refused vehicle on last transmission tow. this vehicle has been in the shop almost two years of ownership with no rental car. i was told by Ford that i would have to pay almost 5000.00 to replace transmission and computer. Finally got a dealership in North Carolina to push warranty through. Had to purchase my mother a extra vehicle just to get a round while this one stays in shop. i have requested buyback and settlement i have not recieved not 1 dime so everyone good luck with this.

  • Wanda May 18, 2020

    We purchased a new 2012 Ford Focus in December, 2011. After a while we started having problems with it. When you start to drive the transmission slips and sometimes it jerks. When we took it in, we had got a recall on it, they put the Focus on a computer and said it should be ok, they even took it for a drive. Told us it was normal for the Ford Focus to do all it was doing. So it is still slipping and we are still driving it.

  • Jason A May 13, 2020

    Please add me

    • John May 14, 2020

      Add me. 2013 Focus. Piece of shit. What’s worse, I work for Ford. Assemble the F-150. Even with my employees discount. I will never buy another Ford.

    • Elizabeth Rich July 13, 2020

      Elizabeth Rich I jerking

  • Frank L Jackman May 13, 2020

    My son bought a 2014 Ford Fiesta Titanium in July 2015. The transmission had issues from day one but not enough to cause chronic shuttering and stalling – that is until 2017 and 2018 when the clutches were replaced.

    I bought a used 2014 Ford Escape SE with 32K miles, in July 2015, from a dealer. Everything was good until the transmission blew apart on the I-10 in Arizona. It was repaired under the Extended Service Plan with a $100 deductible. We were stranded in Blythe, CA for twenty-one days which racked up quite an extensive lodging bill. We expected them to reimburse for the lodging but we saw nothing. At least the car is still running strong. with 95K miles now.


    I think this settlement is ridiculous! I took my 2012 to the dealers to get the transmission looked at and they put it on the machine and said that it came within the correct range so there was nothing they could do. This happened multiple times and finally the service rep said “putting it back on the machine is only gonna show the same results it did the previous times. Sorry but not much we can do for you!” I still have the car today and the car still shakes, shutters, gives a little stall, etc. and we get nothing after this settlement. What a SHAM! Guess Ford and the Attorneys are the only ones that make out. SCREWED AGAIN! So whats new – nothing ever changes – does it!

  • Melinda Frederick May 13, 2020

    Add me please

  • Mary C Thompson May 13, 2020

    I agree we all should get anuff to get diffrent new they where crap but sold them any way..some people cant be with out a car so you deal with all the problems this crappie cars give you but they are not safe to swerves on hiway i hate my ford fiesta its a 2014 when you dont make much money then get sold crap car ford should be made to buy all these cars back and make sure they replace it with a car that has no probblems for little are no money.i feel they took advantage of low income people nowing they are the ones who cant aford to get cars worked on.

    • Mary C Thompson May 24, 2020

      Add me car sucks

  • ROSEMARY May 12, 2020


    • Rebecca Lea May 27, 2020

      My 2005 Taurus did all this AND often accelerated without my foot on gas pedal. Twice almost resulted in accident. Last driven it locked up while driving 75 on highway I feel lucky to be alive. Thanks a lot Ford, the lawyers and CEOs should be ordered to drive these vehicles for 5-10 yrs.

  • Phillis cavin May 12, 2020

    Add me to the claim I have a 2015 Ford Taurus and the miles when sold was 175,456 Miles on it the transmission is bad

  • Michael May 12, 2020

    2017 Ford Fusion

  • Doris Flores May 12, 2020

    Add me I own a 2015 Ford Fiesta

    • Rochelle Berry May 12, 2020

      Add me to the lawsuit.

  • Joseph Novak May 9, 2020

    Ford sold me a defective car. This does not make me whole. I will never by another Ford.

  • Betty R. Jones May 9, 2020

    This was a 2014 ford force an the car, gave the fixs the gears shifting. And big truck also toll the car out had to put hazardous lights on in order from getting killing, kept taken back to dealers and never done but look at it. Thank god he finally pick it up.

  • Claudia Torres May 9, 2020

    I don’t know if I’m right, but I bought my 2014 Ford Focus at 2016, and I had a lot of problems with the transmission, the gas pump, the engine, etc …, but I think that besides Ford being guilty of selling a defective car , the dealer who sold me the car is also at fault, because he knew what he was selling me, because I was the second owner of the car.

  • barb May 9, 2020

    2016 doge journey tranny pump went took out tranny going to be on recall but not until they could get the part now its at Ford dealer were we got it yr ago waiting to be seen only 45 thousand go figure still under warrenty still owe on it still waiting after 3 weeks what there gonna do about it

  • Mark C Esposito May 9, 2020

    I bought a new 2016 ford focus in mid 2016,,,it didn’t jerk,,,slip,,,and act like it was gonna die til it got broken in some,,,,i made the mistake of buying the car I souderton,,,35 miles from where I live….I babied the car til I finally had enough,,,,after taking excellent care of the car,,,,i had to get rid of it,,,cause the clutches were clattering worse and worse,,,i traded it in at 42 thousand miles at manderbach ford,,,they gave me 6500 for the car,,,.6500 dollars for a well taken care of car with only 42 thousand miles on it,,,,i traded it in for an ecosport,,,,i am not happy that ford knew about these junk transmissions and still put them in there new cars,,,even though I no longer own the car,,,ford ripped me off at least 25 hundred dollars,,,,i expect ford to reimburse me especially since I spent 20 thousand on another ford

  • Michael Jennings May 9, 2020

    I have a 2014 fiesta with 175,000 miles on it it has never had the clutches replaced . Is there any chance Ford will replace them under this lawsuit?

  • Paul Kersey May 9, 2020

    Whatever happened with the Class Action Lawsuit against Ford for the defectively designed internal waterpumps on their 3.5 and 3.7 liter engines? One day, the lawsuit was going strong, and the next day… nothing!

    • Christopher Holstein May 9, 2020

      I’ve had my water pump replaced. Belts replaced. Gas tank and fuel pump replaced. Had my clutch adjusted. Right now it’s jumpy. Ford never wanted to pay for anything. You have to be a lawyer to read the claim paperwork

    • Mary jane McDonald May 9, 2020

      I owned a 2012 focus, I bought in 2013, it stalled on major highway and was towed to shop, fixed in 3 days, it worked good for short time and started bucking and stalling again, never got chance to fix again since it was totaled in major crash. I suffered injuries and so did car that hit my driver’s side. I was a sitting duck , it must have stalled again.

  • Greg P. Hillard May 9, 2020

    Bought my Focus in March of 16. At that time they knew they were selling a defective car. Of course I would not have purchased had I known. Been a Ford customer for so long. If they don’t make it right…it’s bye bye.

  • Ollie Duncan May 9, 2020

    Lawyers got all the money. Our 2011 Fiesta didnt start problems until 2017 because my wife only drove 1 mile to work and back. Needless to say only had the trans. Worked on in 2017. I just want Ford to buy it back. Sitting in my yard

    • Kim May 9, 2020

      My 2014 ford focus has had nothing but problems I will never buy a ford again.

  • Michael A Perdue May 8, 2020

    The only people that got money back was the lawyers who made a fortune off this lawsuit.

  • C Graesser May 8, 2020

    I have a 2008 Ford Explorer; the drive train slips into 4-wheel drive, jerks forward suddenly upon starting; anything happening legal-wise on this issue.

  • Kathleen M Bailey May 8, 2020

    I have a 2017 Ford Focus SE with 45,000 miles on it. I’ve had to take it to the Dealership for a Powertrain recall, twice for fuel tank recalls, had my clutch replaced, and the transmission control module sensor replaced. My last trip to the dealership was in March, and my car is already revving high, jerking, sputtering, not accelerating at times, and occasionally going 15+mph without hitting the gas, only taking my foot off the brake. I’d say that it’s not fixed and 2017 should’ve been included!

  • Michelle Souza May 8, 2020

    I got a Ford fiesta on may 20, 2017. It’s dated 01/2017. I have had nothing but problems with it since I got it. Ford says it bcuz it’s such a light car, that’s why it swerves on the fwy. Jerky, hard to shift, it’s a danger to drive. I don’t have the kind of money Ford wants to charge for a diagnostic test over and over again. It continues to run like hell. It stalls when I stop. It’s a mess. I will get every piece of paper from the mechanic I used to attempt to fix it. Still runs the same. Now what? I can’t afford to go and buy another car.

    • Mary Cummings May 9, 2020

      I had a 1905 Ford explorer a d had to repair or replace transmissions 2 times when the transmission gave out again in1917 we donated the explorer to KARS FOR KIDS. I wish this lawsuit included the Explorers also. .

  • Cavin Higginbotham May 8, 2020

    Great.So after telling Ford MOCO to come get their car that they could not repair and being in an accident caused by stalling and lurching….I get nothing but the credit hit….pos

  • Brenda S Simon May 8, 2020

    I think everyone should get money enough to purchase another vehicle no matter what.They knew from the beginning of making these cars that they were not right. It’s not fair some get more than others it’s all the same and they all have issues.My module was changed,but it has shaked and shimmied from day 1 and dealership said it was normal…Ugh not nice to sell cars like that.I would like enough money to get another vehicle..They are not safe to drive at all,so how can you determine with what’s been done workwise on some and not others…All are defected..Not 1 was good.I wont get another transmission, too many problems after that too.So just give us all enough to purchase another vehicle..

  • Estela pedroza May 8, 2020

    I had bugh a 2012For focus and it was the worst car I ever had, I was almost kill 3 times in a car accident because of the problem of the trasmicion, I went to to the Ford dealership what is located in Bremen Ga and is the place where I bought it the car for them to check the my car , and they told me it wasn’t nothing wrong with the car, they even make a come once that I was the problem because probably I didn’t know how to drive, I got traffic tickets, because the trasmicion dint respont , I had to pay from my packet oround $ 3,000 on trafict thickets .payed arond $7,500 to fixed my car from the accidents. And on the last accident my car was total lost.but my insurance had to pay Ford credit for the money that I was owned to them, I never had any help from the dealership when my car had to be fix , they never provide any help it all. To be honest to you I had fully pay for a bad car that only gave me problems sense the beginning and payed extra money from my packet to fix every problem that car gave me.I believe I had pay the car full package price plus I had to fid a way to have a deposit for a new even if you replace the car they still own me, And I didnt said nothing about pain and suffering.

  • Wendy Sidelinker May 8, 2020

    I have 2104 Ford focus worst car I’ve owe I was almost killed in it Ford told me wasn’t their problem bad clutch and module had to have towed to dealer without car 3 days no rental had none available filed suit months ago still nothing ridiculous

    • Nancy Holloway May 8, 2020

      I have a Ford Focus 2016 the transmission is not working right so do I need to take it back to the dealership to get another car or what do I need to do on my have the paper for the car how many times I done took it back to the car but this is the worst car ever had can someone give me some houses on what I should do about this car

  • Phyllis T Morris May 8, 2020

    I have a 2013 ford fusion and I’m having the same problem what can I do about it please help

  • Carol Thompson May 8, 2020

    I was told by a mechanic my 2013 Ford had a design flaw. Had my car 2 weeks got a recall.Ford said a computer adjustment would fix it. Now I know the design flaw is computer and transmission can not talk to each other to remain adjusted. Can’t be. Fixed. EVER.

    • Cavin Higginbotham May 8, 2020


      • CORA E JOHNSON May 9, 2020

        I agree.

  • Michael Kern May 8, 2020

    I have a 2013 Ford Focus and the transmission slips. Contacted previous owner who said the car was worked on twice for the same problem what can I do.

  • Penny Martin May 8, 2020

    I have a Ford focus 2013 I have problems with my transmission doesn’t want shift, jerks, hesitant on take off, like to replace car because I don’t have money to replace transmission it’s got 68000 mi on car and still owe on it please help can’t find any one to talk to about it don’t have a number to call they only have a recording

  • Richard Barry May 8, 2020

    This is such a joke 20.00 settlement 6,000.00 attorney fees , and i still have a piece a shit car that should have been recalled .

  • Ana May 8, 2020

    My 08 Edge has similar issues, many complaints on the NHTSB about it and Ford has done nothing. Some owners have replace their transmission with no luck. Ford needs to step up

  • Jeanne Ritter May 7, 2020

    Former 2012 Ford Focus owner. After being stranded trying to get to & from work numerous times. Traded it in for a NON FORD vehicle. This class action suit is NOT FAIR to all the people DECEIVED by FORD . They should be ashamed of themselves.

  • Mistie W. December 2, 2019

    I’ve had my 2015 ford focus to the shop at least 11 times and it’s still not fixed. What can I do about it?

  • Marco A Castillo September 1, 2019

    My 2011 ford fiesta transmission its all bad. A d dont have the money to fix it yet i want to know of my vehicle can by fix by ford dealer let me lnow pleade

  • Jennifer Sullivan April 25, 2019

    Has this settlement been closed? My mom has a 2014 fiesta and has had transmission work done on it a few times. How would she find out what her next steps should be?

  • Debra Martinez April 16, 2019

    My 2015 ford focus exhibits all the same symptoms what should I do. I cant a Ford to take in for repairs.

  • JB April 2, 2019

    After having my shutter fixed, software replaced, having my Ford Focus not accelerate on the freeway I finally had to get rid of it because the clutch went out. This is the reason Ill never buy a Ford again.

  • Jess December 3, 2018

    I will never buy a Ford again. Same parts replaced 4 times and it needs it again. This settlement is taking forever and it’s ridiculous

  • Rich S November 13, 2018

    I had to pay $3000 for a rebuilt transmission for a 2012 Focus in July 2018. I had a clutch replaced and a clutch modua?l after it stopped at a stop light and wouldn’t go into gear (paid to have it towed to the dealer). Also was in the shop for shutter early on, but according to Ford it wasn’t bad enough to do anything but a software update. The transmission is obviously a problem, so why isn’t the transmission, part of the extended warranty? I’ll never buy a Ford again!

  • #unhappyfordcustomer October 23, 2018

    I have 2016 Focus and had this issue last year. Dealership replaced it on 11/17/2017. Today, my car will not go into gear. I called the dealership and its only under warranty for either 12K miles or 12 months from the time they replaced it. Its over the warranty miles, so its not covered. I have to get a tow to a transmission shop and pray its not a lot. Being without a car now is going to cost to and from work, in addition to the repairs.
    As they say, you know what Ford stands for (Found On Road Dead) I shouldve known

    I had a Chevy TrailBlazer for 11 years. It had well over 250K miles, it ran strong, I never liked Ford, been a Chevy person most of my life, but at the time, the price was right.

    If this is constantly happening then there should be no limited miles/months. This should be a major recall, but Ford says there isnt.

  • Angela Powell October 8, 2018

    2014 Ford Focus – This vehicle rides rough –transmission slips, hesitates when stopping in traffic.
    I submitted my claim months ago.

  • Ian October 2, 2018

    I have the same problem as everyone else. This is my 3rd time at Ford to repair the transmission. Now, I have to pay $2412 to repair the defective transmission. This is not right! The transmission has been defective from the beginning. Why should I have to pay for this defective transmission?

    Ford should pay for all the repairs!

  • Stafford Garrett July 20, 2018

    I have a 2010 Ford Fusion and have had the same problem. How can I become apart of this class action law suit?

  • Alexis July 4, 2018

    I just bought a used ford focus 2014, it revs high in 1st gear. Doesnt the ford dealer have an oligation to disclose considering its dangerous???!

    • Ann August 14, 2018

      I did the same thing..bought a used 2014 Focus. At 29,000 already had 2 new clutches put in and I’m waiting for the 3rd to be installed with 44,000 miles. Hoping for a buy back. And no, they do not need to disclose unless ordered so by the courts.

  • Morgan June 12, 2018

    I wish it was for the fusion, my car does this as well. Not looking forward to the cost of repairs?

  • Patricia June 2, 2018

    I have a Ford focus 2013 this car has almost gotten me killed stops pulling while I’m on the interstate, I have to pull off to the side of the he road turn the switch off and set for like 10 mins and start it back up and it will run fine for a while…I’ve had this fixed twice but it always returns.and it shutters and shakes like crazy when I’m pulling out from a stop.

    • Kathy Brunty June 21, 2018

      Mine would do the same thing, what was really dumb was I like the Ford sales man talking me in to trading my 2012 Focus in on a 2014 because he said they fixed the transmission problem LOL live and learn…….. By the way they didn’t fix it

  • Linda Hahn May 8, 2018

    My 2013 Ford Focus does the same thing. Have had it to the shop numerous times. Once I was told the parts to fix it were back ordered and they had no idea when they would be available. Another time I was told that they didn’t feel it do anything. Another trip they changed a module, but that didn’t fix it. I can’t afford to pay to have a different transmission put in and owe too much on it to trade it or to sell it. If I had known about this transmission and its problems, I would not have bought this car! Please add me to this lawsuit.

  • Isis April 13, 2018

    Will this cover future issues??

  • Deborah Delomba April 12, 2018

    I too have a 2005 ford focus that does the same thing.The idle reves to high so i dont even have to put my foot on the accelerator then when i come to a stop it rocks back and forth and i feel like a bobble jead doll until i throw it into neutral.i think this problem has been ongoing for years and with all ford models

  • Shawntrell April 11, 2018

    Now like I said. I got a 2005 ford explorer and my transmission had did the exact same thing as I drove it. The acceleration would go up without me going that speed and slow down when I didn’t want too causing my whole dang transmission to go out. Leading me to pay $2000.00 for it to be fixed. Now I dont care bout the years they claiming it happened too I want to be included for my 2005. If people don’t know that something can be done about their issue they won’t say nothing don’t mean it aint happening to them too.

  • Shawntrell April 11, 2018

    It doesn’t matter what dang year that person has if he or she has a ford vehicle and feels like it has a malfunction they are entitled to put what ever they feel on here . not for you to tell them so what..

  • harley dell April 10, 2018

    my friend has a lincon 2009 thar has a creaping problem which it will idle faster and the will creap ahead they reprogem the computer after over 300.dollars. said it was not covered because it didn’t cause an accident.

  • Kaitlyn April 3, 2018

    I am very interested in all this. I have lots of questions but really new to this. Can anyone advise me what I do to follow through and up and who I can be referred to to ask questions?

  • Susan Benson March 30, 2018

    I have a 1997 Ford Taurus that feels like power surges while you are driving it has to be in park for the radio and windows to work

    • ru serious April 3, 2018

      so what? its a 1997! this class action has nothing to do with that year not even close!

  • Susan Benson March 30, 2018

    I own a 1997 ford tauras and while it’s driving down the road it lurches forward and now all kinds of things are happening it has to be in park for the radio to work or for the window to roll down

  • Deborah Fochler March 24, 2018

    How do I speak to an attorney about this. I had a 2014 Ford Focus. The transmission actually caused me to get into a horrible accident. Ford kept my car for almost 3 months and the day I got it back I tested it and it still would jerk when you accelerated. So I traded it in. I am out almost $8000 in insurance deductible, rental car fees and other items. I had taken the car in several times about the transmission. Actually had an appointment to trade it in for another car the day after I wrecked. Ford was real helpful until I wrecked then no one would call me back, no one would talk to me. I really need to file a claim and need help.

  • Linda Reynolds March 21, 2018

    Add me. I own a 2012 focus

    • Donna Fentress March 26, 2018

      I have a 2012 focus and the transmission went out. I filed a claim and never heard back.

  • RT March 20, 2018

    Had a new ’13 Fiesta for a little over a year before I got rid of it and took a loss. A decent little car that was fun to drive at times but even the car reviews back then warned against the automatic transmission. I didn’t have a problem driving it as the lead engineer would later state (much too late to make any sense) that the transmissions were meant to be driven hard and simulate a manual in feel. When I drove it fast it felt great. Really fun. When you were tooling around a parking lot it felt like being in a car with a first time manual driver.

    Worse is that it could bog seriously when trying to merge into faster traffic. After a couple close calls merging onto an expressway and having no power I simply had enough. It was dangerous. Went through multiple flashes and even one clutch replacement. The service center experience flatout sucked. I understand that service departments are the companies first line of defense against costly repairs but this was beginning to be a known issue even back then. They were releasing new gaskets and software routinely. Service department always acted combative even when they knew how screwed up the situation was.

    So I guess I dont qualify as I dont have it anymore. I did get a postcard months ago but it didn’t look to be from Ford and again it made it sound like I still needed to own the car so I think I tossed it. And Im in the market again for a used car. Every reason to not choose a Ford again. Im not pleased to say that.

  • Rodney Wilson March 13, 2018

    Ii am so confused about this does it meqn if you havent had 3 clutch repairs u 2ont get any help .

  • Mary Melnyk March 5, 2018

    I, too, purchased a brand new “2012 Ford Fiesta in April 2012, had “5 Recalls” since then with only “21,000 miles”??? I rec’d the postcard in the mail advising me that I am part of the Class Action Lawsuit…made the cal to 844-540-8011…with no results or answers. I then called on 1/5/17 and advised to file a Claim on the internet…called again on 12/20/17 & had to deal with a ignorant CSR!!! Called Kapstone Law @ 855-310-9583 and spoke with an attorney handling the case for Plaintiffs. I advised that I wanted to Arbitrate Dispute for Breach of Warranty and told that someone would get back to me in “10 business days” (no one did). I was given a Claim #: CAS 13651576. Can anyone reading this please HELP with suggestions or advice.

    • Top Class Actions March 5, 2018

      The settlement is currently under appeal. Claims will not be addressed by the settlement administrator until appeals are resolved. You can contact the settlement administrator or class counsel with any questions:

  • Debbie Ladnier February 28, 2018

    the end of August 2017, I bought a used 2011 Ford fiesta, I only have 97,000 on it now, this past Saturday I got into it and it wouldn’t start, finally got it started and I went to town, when I got back in it,it wouldn’t start finally started again but no reverse. as I am trying to drive it home it started jerking hard, I turned to the right to stop and when I turned it jerked so hard and push me to the right hard I mean to a curb and my tire rims now it’s pushed onto my tire, I started it at towards my house wasn’t far and a break warning came on and I didn’t have much breaks, when I pulled into my house another warning came on saying transmission hot wait 6 minutes. I Googled what could be wrong with my car and found out that these cars had a faulty transmission problems. I even remember saying that I just drove a car just like this arcoss the road at another dealer ship that something was wrong with the transmission, and express my concern and he said he was going to have it serviced before I took it home, I picked up the car the next afternoon so he could. I contacted the dealership where I purchased the cars and the man who Sold me the car called me and when I returned his call I got a text message saying text me, so I text him and told him everything going on with my car. It showed he read the message but he has not responded to me at all, they do not tell me anything about the transmission recalls and I do not have a extended warranty

  • Sharyl M oliver-augustitus February 16, 2018

    When you decide to sue FORD for technical service bulletins and not upholding their warranties let me know. Our 2008 Ford Edge due to a TSB oil system cost me $7300 at 97,000 miles. They replaced the oil system at 36.000 miles but nothing else it effected. So, a new engine, transmission, oil system, fuel system and alternator all needed to be replaced because it was gummed up we were told due to the oil system issue. NOW we have a recall notice for over a year and they don’t have the replacement parts for it. What is the statuate on recalls from the manufacturer?

    • Top Class Actions February 19, 2018

      You would need to contact Ford directly with your recall questions.

  • Mandy December 11, 2017


    To be included Ford wouldve mailed you a postcard detailing the call and giving you your claim number. If you didnt receive it call 1-844-540-6011 and give them your VIN# to see if your car is included in the class.

    Good Luck!!

  • Miranda Bullington November 29, 2017

    Thank God someone appealed this Settlement Agreement because it SUCKS!! Ford ought to be ashamed of themselves!!

    • Arquisia March 29, 2018

      What was the appeal about?

  • Jessica Bagneski November 25, 2017

    2003-2004 Ford explorers should also be added..ugh
    Good luck everyone!

  • Jon November 21, 2017

    Does anybody know more about the appeals that were filed on Nov. 17, 2017 that are preventing the settlement from becoming effective?

    Apparently no claims can be processed or paid, and no arbitrations moving forward, until the Effective Date (meaning all appeals have been resolved/exhausted and the settlement enters into force). The website is now saying this could take more than a year. But I’m wondering if anybody out there has any more insight or visibility on whether this is just a technicality or if it really will slow things down for years?

    • Top Class Actions November 21, 2017

      Two appeals filed. Opening briefs aren’t due until Feb 2018, however, appellants are required to submit a mediation questionnaire. The questionnaire for one of the appeals has been returned. The appeal has been filed “on the grounds that the settlement is not fair, reasonable, and adequate.” and “requires a large portion of the class to surrender valuable claims for little or no relief.”

      • Jon November 27, 2017

        Thank you!

      • Mandy December 11, 2017

        I was contatced by a Ford Dispute Resolution Specialist after the appeal was filed and I requested a full refund. I do not qualify under my states Lemon Law, but I do quailfy under the buyback/refund option.

    • Mandy December 11, 2017


      I filled out the form notifying Ford of my intent to file a claim with the Arbitrator on 10/18/2017, as it opened 10/15/2017. Then you have to wait 10 business days to give Ford time to contact you to settle prior to you contacting the Arbitrator. 10 days pasted without Ford contacting me, so I uploaded all documets to the Arbitrator’s website and they contacted me the next day. They said Ford appealed the claim and they couldnt do anything until that process was complete. BUT…. surprisingly, a day later, I received a call from a Ford Dispute Resolution Agent asking what it would take to settle this matter. I told him, then he requested all service documents showing every time my car was in shop and what was done. He then stated he would review all my info and set an appointment for a week later to advise what Ford is willing to do. I believe they are looking at claims and reaching out to people they believe can be settled easy. I asked for a full refund so I wouldnt say mine was easy by any means.

      Im not sure your exact situation, but I can tell you mine and you can choose how you wish to proceed. I bought a brand new 2014 Ford Focus with 8 miles in 04/2014. Its been in the shop 3 seperate times where they kept my car for 38 – 40 days each time. Each visit my transmission was flashed and clutch replaced. I had to pay out of pocket for rental cars that was hundreds of dollars. What I think helped me greatly is that I saved every document from 04/2014 – 10/2017. These documents had all the codes needed to complete the forms on the class website. I hope this helps!!!!

  • Evette Scott November 10, 2017

    I have a 2012 ford focus I bought the car 2 years ago the week I got the car I told my husband that the car was jerking stalling so I took it to the dealership they told me oh it’s nothing wrong I demanded that they check by it out I was told it needed minor adjustments 2 to 3 months later the clutch was replaced 2 months later I still had the same problem I had an oil change done and asked that the jerking problem be checked again to this day I am still having the same issues

  • LaTonya Moody November 7, 2017

    Ugh wish I had known about this. I got rid of that car last December. Ugh. I had to take it 3 times for that stupid transmission. They finally replaced it and it was a little better but still. Now I have a c-max hybrid and love it. I want my Taurus back though.

  • Paula L November 6, 2017

    I had this EXACT issue with my 2010 Ford Fusion; when all was said and done, I got 2 quotes to have the transmission done, $4K and $7K … I got rid of it for $500 at a Lexus Dealership; I was a FORD owner for YEARS; I will never, ever, ever purchase another FORD product, ever … #FoundOnRoadDead #FlipOverReadDirections 🙁

  • Kristin October 30, 2017

    How can I go about submitting a claim if I purchased a used 2012 Ford Focus not knowing about the transmission issues before/when I bought the car. I only drove it a small amount and needed a decent car fast. The more I drive it the worse it seems to get with the bucking and pulling, also when it’s cold outside it does it very aggressively. I don’t want to miss out on this claim because I haven’t taken it to the shop yet because I found out it was very common. Is there anything I’m able to do? Or the only way I can claim is if it’s been to the shop?

    • Mandy December 11, 2017


      From what I understand only the orginal owner is included in the class action. Ford contacts the people eligible so they may have mailed the post card to the orginal owner as you can file even if you dont own the car anymore.

      I would trade it in fast b/c it cant be fixed and the value decreases by the day.

      • Krisha December 18, 2017

        You don’t have to be the original owner in order to apply for this suit. I bought a used focus as well and the settlement and benefits work for any of the vehicles that were originally purchased within 6 years, but you do not have to be the original owner.

  • Kendra Bonner October 27, 2017

    Yes I did

  • Kimber johns October 26, 2017

    This defect was also the case in the ford freestyle. I had the same issues and went to the dealership at least 3 times because of it. Any way to include those cars as well in the suit?

  • Lynne Matthews October 26, 2017


  • Amanda October 25, 2017

    I received a official court notice in the mail from the US District Court hearing the 2012 – 2016 Ford Focus / 2011 – 2016 Fiesta Transmission Settlement case. In reading the comments above, I want to make sure everyone is aware of the required actions that must be done BEFORE they open the system for claims. To receive any of the benefits you must take your vehicle on 3 different dates to a Ford authorized dealer (good luck completing this b/c every dealership in my area is booked 6 months due to everyone trying to get their 3 visits. Thankfully, I’ve already had mine done twice, but I have to get the last one.) to perform a transmission software flash. What really sucks is paying out of pocker for a rental car b/c this takes at least a week if not more due to the volume of inventory. At this point, they couldnt GIVE me a Ford. I’m choosing the buyback & repayment option. Then I’ll take that money and buy anything brand, but Ford.

    If you didnt receive a received a official court notice in the mail and you bought a brand new 2012 – 2016 Ford Focus / 2011 – 2016 Fiesta, I would call 1-844-540-6011 (number provided on my court notice) to add your name & VIN number.

    Good Luck everyone,


  • Bill Mosley October 25, 2017

    In July of 2014, I purchased my 2014 Ford Focus. First new car I had purchased in 40 years.
    2 months after purchase they had a recall on a computer module.
    At 38,000 miles I had to put new brakes on it. Of course the warranty ran out at 36,000 miles!
    In June of 2017 while on a recall of door latches, of all things, they had to put a new clutch in it.
    Ford did pay for the door latches and clutch.
    Now my car is back in the shop as it needs a new alternator and battery!
    The car has 60,000 miles on it!
    A new car alternator should last longer than 60,000 miles!
    I am trying to get Ford to pay for the alternator and battery as I am on Social Security.
    I have owned cars for 50 years and have never had this much trouble.
    Ford, if you monitor this site, I hope you are proud!
    Hell yes!
    Include me in this lawsuit !

    • Mandy December 11, 2017

      If you didnt receive the class action postcard in the mail call 1-844-540-6011 and give them your VIN# to see if your car is included in the class.

  • Frances Mckay October 24, 2017

    I had a 2010 Ford Edge and it kept accelerating on me not all the time but occasionally and then it shifted into neutral a couple times while I was driving down the road I had it for about 2 years and this all happened like in the last year that I owned it and I figured it was time to trade it in on I didn’t have any service or anything done to it or take it to the dealer I trade you in for a new car at Patsy Lou Williamson

  • Lynne Matthews October 24, 2017

    I sent an email follow up message after receiving the post card information to and it is not available for messages. I wanted to check the status because I can’t trade it in because of the transmission problem and my warranty has expired. They promise to fix it , and it has been in for the problems but it does the same thing : pulling, bucking, while driving , I’m embarrassed, purchased a new car and it bucks like the transmission is going. I do not get on the freeway much because I’m afraid it may drag while driving and that could be fatal for me. I sincerely hope I can contact them before this thing stops in the middle of the streets.

  • Carie October 24, 2017

    The Ford Explorer does the same thing.

  • Dee Dee October 24, 2017

    The Ford Five Hundred does the same thing.

  • Anthony John Apanavicius October 24, 2017

    The 2008 Ford Edge has been doing the exact same thing…. I also have issues with driving distance due to I’m assuming exhaust in car… I have complained to Ford for years now on both issues & been told no lights in dash = nothing wrong with vehicle. I’ve had nothing but issues with my 2008 Ford Edge Limited AWD.

    • Anthony John Apanavicius October 24, 2017

      Also been sitting in an airbag recall for over 2 years now, still not replaced… & I’m a single father to a 2.5 year old…. I’m appalled @ Ford for this.. god forbid something should happen…

  • Michael October 23, 2017

    Time for someone to hold the automakers accountable for their “high tech” engines and transmissions that operate dangerously in real world driving situations. I have a 2015 Chrysler 200 that suffers from random acceleration, hesitation in acceleration and random transmission shifts. I’ve brought it to the dealership once and was told they know its an issue but there’s nothing they can do to fix it and it’s just how the engine and transmission were designed. I wouldn’t be included in this Ford lawsuit if there was a similar one against Chrysler because after being told they know about the problem and there’s nothing they are going to do about it, why would I make two additional trips to the dealership to be told the same thing? So I would not have three related dealership trips.

  • Marquita Simpson October 22, 2017

    My car is doin the same thing but it is a 2007 Ford Fusion

  • D Zimmerman October 22, 2017

    The Ford Flex does the same thing!

  • KATHRYN E SCHWAB October 20, 2017

    Please include me as a claimant in Fords settlement.

Leave a Reply

Your email address will not be published. Required fields are marked *

Related Posts