RoundPoint Mortgage Harasses Customers, Threatens Illegal Fees, Class Action Alleges

RoundPoint Illegal Fees Class Action Lawsuit Overview:

• Who: RoundPoint Mortgage Servicing Corporation
• What: RoundPoint Mortgage Servicing Corporation is accused of unlawfully servicing loans of West Virginia customers by assessing various fees and late charges not permitted under law
• Where: West Virginia

RoundPoint Mortgage Servicing Corporation harasses customers for payments and threatens to add illegal fees and late charges to their mortgages in violation of the law, a class action lawsuit alleges.

Plaintiff Patricia Edge filed the class action complaint against RoundPoint on July 22 in a West Virginia Court, alleging violations of West Virginia consumer laws. Last Thursday, the complaint was removed to the U.S. District Court for the Northern District of West Virginia, Clarksburg Division. 

Edge alleges that, since RoundPoint was assigned the servicing rights to her mortgage in 2014, it has engaged in a practice of “unfairly, unreasonably and unlawfully” servicing the loan through assessing numerous illegal fees, including property inspection fees and late charges. 

“The collection of or the threat to collect such fees are prohibited by West Virginia Law,” the complaint states. 

Edge alleges that statute in the West Virginia Code prohibits a debt collector from collecting all or any of its fee from the consumer, unless expressly authorized by an agreement. She hopes to “enforce West Virginia law and stop these abusive business practices” and represent a class of plaintiffs made up of other RoundPoint customers.

The class action also alleges RoundPoint harassed Edge through calling more than thirty times per week “with intent to annoy, abuse, oppress or threaten her.” 

“As a result of the Defendant’s actions, Plaintiff has been annoyed, inconvenienced, harassed, bothered, upset, angered, harangued and otherwise was caused indignation and distress,” it says.

Edge is seeking damages, costs, fees and a jury trial. 

This complaint comes after RoundPoint agreed in 2018 to compensate consumers for certain charges, after it was alleged that it received illegal kickbacks for implementing lender-placed insurance policies through Great American E&S Insurance Company.

Is your mortgage serviced by RoundPoint? Let us know your experience in the comments! 

The RoundPoint Unfair Fees Class Action Lawsuit is Patricia Edge et al., v. RoundPoint Mortgage Servicing Corporation, Case No. 1:21-cv-00122-TSK, in the U.S. District Court for the Northern District of West Virginia Clarksburg Division

Read About More Class Action Lawsuits & Class Action Settlements:

• Mississippi Consumers to Receive $1.8M In Santander Auto Loan Settlement
• Honda Financial Illegally Keeps Millions in GAP Waiver Fees From Drivers, Class Action Alleges
• Anthem Blue Cross to Pay Members Who Suffered Eating Disorders $400K in Class Action Settlement
• Crypto Traders to Sue Binance for Losses Amid Major Outage in May