Abraham Jewett  |  June 12, 2024

Category: Debt Collection
A debt collector wearing a headset while on a phone call, representing the debt collector class action.
(Photo Credit: PeopleImages.com – Yuri A/Shutterstock)

Debt collector class action lawsuit overview: 

  • Who: Mayer Silberstein filed a class action lawsuit against The CBE Group Inc. 
  • Why: Silberstein claims The CBE Group attempted to collect on a debt related to his Verizon Wireless account that he says he settled in full. 
  • Where: The class action lawsuit was filed in New York federal court. 

Debt collector The CBE Group attempts to collect debts that have already been settled in full, a new class action lawsuit alleges. 

Plaintiff Mayer Silberstein claims The CBE Group contacted him in June 2023 to collect on a Verizon Wireless-related debt he argues he settled with a separate debt collector, according to the class action lawsuit.

Silberstein also argues “deceptive and false information” in the debt collection letter The CBE Group sent confused him and misled him to believe the debt still existed. 

“Defendant should have done its due diligence before collecting on a debt that was previously settled in full,” the debt collector class action says. 

Silberstein wants to represent a New York class of consumers whom The CBE Group sent a debt collection letter within the past year in an effort to collect an already-paid debt. 

Debt collector misrepresented amount owed in collection letter, class action claims

Silberstein claims The CBE Group violated the Fair Debt Collection Practices Act by misrepresenting the character, status and amount of debt he owed. 

“These violations by defendant were unconscionable, knowing, willful, negligent and/or intentional, and defendant did not maintain procedures reasonably adapted to avoid any such violations,” the debt collector class action says. 

The plaintiff demands a jury trial and requests declaratory relief and an award of actual and statutory damages for himself and all class members. 

A consumer filed a similar class action lawsuit against Transworld debt collection agency early last year over claims the company sent false and misleading debt collection letters. 

Have you been sent a debt collection letter for a debt you already paid? Let us know in the comments.

The plaintiff is represented by Rami M. Salim of Stein Saks, PLLC. 

The debt collector class action lawsuit is Silberstein, et al. v. The CBE Group, Inc., Case No. 7:24-cv-04224, in the U.S. District Court for the Southern District of New York.


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43 thoughts onClass action claims debt collector attempts to collect already-paid debts

  1. CarenT says:

    I had a vet hospital bill me thru Care Credit. The amount was incorrect from the start. Care Credit stopped the charge but my credit was damaged. Other credit Card companies cancelled me over the debt which wasn’t. Synchrony Credit worked, believe and settled the debt with the hospital and I was even issued a refund. 3 years later I get a bill from the hospital thru another collection agency for the same exact mistake.

  2. Caren says:

    I had a vet hospital bill me thru Care Credit. The amount was incorrect from the start. Care Credit stopped the charge but my credit was damaged. Other credit Card companies cancelled me over the debt which wasn’t. Synchrony Credit worked, believe and settled the debt with the hospital and I was even issued a refund. 3 years later I get a bill from the hospital thru another collection agency for the same exact mistake.

  3. Jenna Wirtes says:

    Please add me, I keep be contacted by national grid/eversouce for an account I cancelled. I have spoken with them about it being cancelled and am still receiving collections from CBE!!

  4. April Lynne says:

    The illegal, fraudulent actions of imaginary debt collectors are also supported by the other unethical, criminals running 3 credit bureaus!!!…So, ANY collection that is listed as OPEN or having a PAST DUE balance MUST be deleted from your individual credit report…Shocking how the discriminatory harassment continues to cause harm to innocent individuals!!!

  5. April says:

    The illegal, fraudulent actions of imaginary debt collectors are also supported by the other unethical, criminals running 3 credit bureaus!!!…So, ANY collection that is listed as OPEN or having a PAST DUE balance MUST be deleted from your individual credit report…Shocking how the discriminatory harassment continues to cause harm to innocent individuals!!!

  6. Lauri Michele says:

    Please add me.

  7. Summer Prater says:

    Yes, I am still receiving bills from a couple places that I paid off already. One of them actually owes me money.

  8. Joanne Odom says:

    Sametta Law firm in Rochester Hill is claiming that I did not pay my loan when I know I did pay my loan and she’s charging me extra along with what she said I owe. When I googled her and I found out that she is doing this to a lot of other people.

  9. Harley D Morgan says:

    I settled several collection accounts with CBE. Only to then receive a letter from a different debt collection company stating the account was sold to them and I now owe them the (already settled) debt amount. This has gone on for about 5 years or o now. Which during that time, the debts have been sold to other debt collection companies, making it impossible for me to track and prove the funds were paid. Any reference or confirmation number provided by CBE initially is not within the new collectors system, conveniently.

  10. Cathie Kozfkay says:

    What about loan company for an automobile? I had filed bankruptcy and it was approved, 8 years later this loan company filed a claim with the IRS.

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