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Worst Banks In America Class Action Lawsuits Overview:Â
- Who: Banks including Citibank, Bank of America, JPMorgan Chase, Wells Fargo and others have recently faced or settled class action complaints.Â
- Why: Complaints lobbied at the banks include allegations of misconduct involving data protection, account management and overdraft fees, among other things.Â
- Where: Class action lawsuits have been recently filed against banks nationwide.
Consumers are not shy about targeting banking institutions with class action lawsuits.Â
A number of complaints have been filed and/or settled recently against the nation’s largest financial establishments for allegations involving overdraft fees, data protection and conversation recording, among other things.Â
According to the class action lawsuits and the consumers behind them, these banks are the nation’s worst offenders:
Citibank Accused of Placing Robocalls to Non-Customers Without Consent
Certification was given earlier this month to consumers targeting Citibank with a class action lawsuit for allegedly robocalling them without their consent.Â
Consumers, who are not Citibank customers, claim the financial institution has placed unsolicited robocalls to potentially more than 1 million individuals, including those with phone numbers that have been marked as wrong.
The lead plaintiff in the case, Christine Head, claims she received more than 100 robocalls from Citibank in 2017 that were in regard to an overdue credit account belonging to a man she didn’t know.Â
The robocalls allegedly used by Citibank are either fake or prerecorded, the class of noncustomers alleges.Â
Wells Fargo Settles Bankruptcy Credit Reporting, Unlawful Recording Claims
Wells Fargo is another well-known bank that has recently been in the spotlight with the financial institution agreeing to pay $3 million last month to resolve allegations it mishandled customers’ bankruptcy credit reporting.Â
The settlement capped off a 2018 class action lawsuit filed by customers who argued Wells Fargo failed to properly update the credit reports for individuals whose debts were sold off after they filed for Chapter 7 bankruptcy.Â
The agreements came on the heels of final approval being given in December for a $28 million settlement between Wells Fargo and customers who claimed the bank recorded them without consent.Â
Customers in that complaint argued telemarketing merchants hired by Wells Fargo recorded them during sales calls without their knowledge or consent.Â
Also in December, attorneys working with Top Class Actions announced they are looking into recovering hundreds of millions of dollars in overdraft fees Wells Fargo allegedly improperly charges its customers annually.Â
Wells Fargo customers who have been charged an overdraft fee on a debit card purchase during the last year are being encouraged to make a claim to join arbitration.Â
PNC Bank Accused Of Keeping Unearned Fees, Overcharging Mortgage Holders In Pandemic Deferral Program
Consumers have also filed class action lawsuits against PNC Bank recently with one alleging last month that the bank keeps unearned Guaranteed Automobile Protection (GAP) fees for itself.Â
The plaintiff in that case, Vincent I. Ratulowski, claims PNC charges auto loan customers GAP fees that are included through the end of their original payoff time period even if they pay their account off early.Â
Ratulowski argues PNC should refund these GAP fees to the auto loan customers, and that the bank earns tens of millions of dollars each year that is not rightfully theirs by not providing refunds.Â
The complaint came on the heels of an October class action lawsuit which alleged PNC overcharged mortgage account holders who had enrolled in a deferral program during the pandemic.Â
Homeowners claim PNC simply added deferred payments to their outstanding balances, essentially double charging them and increasing the size of their mortgages.Â
In brighter news for PNC, in December the bank permanently escaped a separate class action lawsuit claiming it had aided and abetted an alleged $75 million Ponzi scheme.Â
JPMorgan Chase Settles Claims It Mismanaged Mortgage Escrows, Conspired To Inflate Out-Of-Network ATM Surcharges
JPMorgan Chase, meanwhile, agreed to an $11.5 million settlement last month to resolve claims it went against state interest laws by mismanaging escrow balances.Â
Consumers claim JPMorgan Chase failed to pay interest to customers who had paid money to be held in mortgage escrow by the bank, as required by Maryland, Minnesota, New York, Wisconsin, Rhode Island and Connecticut.Â
JPMorgan Chase was also part of a $66 million settlement agreement in December, which resolved claims it and other banks charged customers unfair out-of-network ATM fees.Â
Consumers alleged JPMorgan Chase and other major banks had conspired to raise surcharges for using out-of-network ATMs to make a greater profit.Â
Bank of America Accused Of Failing To Protect Customer DataÂ
Bank of America is also facing claims filed last month that argue it mishandled New Jersey residents’ unemployment benefit debit cards.
Plaintiff Cassandra Valerie Beaman claims BoA has cost New Jerseyans thousands of dollars in benefits and led to their personal and account information becoming compromised.Â
The class action lawsuit was filed by Cassandra Valerie Beaman, a New Jersey resident who lost her job in March 2020 after the start of the coronavirus pandemic and began receiving unemployment benefits via a Bank of America LWD debit card. In May 2021, Beaman noticed and reported $300 worth of fraudulent activity on the account.
Have you been charged an overdraft fee for a transaction made using your checking account? You may qualify to join a free class action lawsuit investigation!
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137 thoughts onAccording to Class Action Lawsuits, These Are The Worst Banks in America
I was billed quite a few insufficient funds fees with chase for years even though at times the charges exceeded my available balance by 1.00 been with chase for over 20 years and I have not heard about the lawsuit and I have not received anything
Please add me
please add me
Bank of America
add me I have a Bank of America acct
Add me to Bank of America because I told them some Filipino scammers were about to withdraw $500 from my account through Zelle for three days in advance and gave them proof that this was about to happen and please stop it and they did it anyway. I am so mad.
After the Filipino scammers took my $500 they shut down their office, changed their phone number and could not be reached Nor would Bank Of America or Zelle return my money now that they realized it was a scam. I am doubly mad.
You have to know the people that you Zelle money out to. I am very sorry this happened to you. Never Zelle money to people you don’t know personally. Zelle is instantaneous. Was that not explained to you?
Add me for JP Morgam Chase
TD Bank isn’t any better. They have money of ours and more or less keeping it hostage
Yes I’ve had issues with Bank of america. With fraudulent charges. They credited my account for the fraudulent charges then withdrew the credited amount. They found the fraudulent charges not in my favor. I disputed the decision then they turned the decision in my favor and said they credited me back all the disputed charges and they did not. I finally gave up after about 8 months of back and forth. They kept my money and they were fraudulent charges. I’m still very upset over it. It caused me to fall behind in my rent and eventually am now being evicted because I never got all of the monies returned to me. It’s wrong. Have also had problems with my current bank Citizens bank and filled out a class action suit thru you but haven’t heard back from.anyone yet.
Constant charging fees, hidden fees the bank is Wells Fargo. Customer service unhelpful