ThredUp faces class action over mandatory handling fees not shown in item prices

ThredUp junk fees class action lawsuit overview:

• Who: Plaintiff Sonja Mobley filed a class action lawsuit against ThredUp Inc.
• Why: Mobley claims ThredUp unlawfully charged a “junk fee” to consumers who made online purchases on its website.
• Where: The class action lawsuit was filed in California federal court.

ThredUp is facing a class action lawsuit accusing it of unlawfully charging a “junk fee” to consumers who made online purchases on its website.

Plaintiff Sonja Mobley claims ThredUp charges a combined “shipping and handling” fee with each transaction on its website. However, only the shipping portion of the fee is exempt from California’s Honest Pricing Law.

Mobley wants to represent a nationwide class and a California subclass of consumers who, within the applicable statute of limitations, purchased one or more items from ThredUp’s website and paid a mandatory handling fee that was not advertised with the initial price of the item.

The plaintiff brings this putative class action complaint on behalf of herself and all other similarly situated individuals who were unlawfully charged a “junk fee” when they made online purchases at the defendant’s website, the ThredUp class action lawsuit says.

ThredUp allegedly failed to disclose handling fee until checkout

Mobley argues ThredUp failed to disclose the mandatory handling fee until the consumer reached the checkout process, at which point it would be too late for them to make an accurate comparison between ThredUp’s prices and its competitors’ prices.

“The defendant waits until consumers have gone through the laborious process of selecting various clothing items before disclosing the fee, which is revealed only upon initiating the checkout process,” the ThredUp class action lawsuit says.

Mobley claims ThredUp is guilty of violating California’s Consumers Legal Remedies Act, Unfair Competition Law and False Advertising Law and of unjust enrichment.

The plaintiff demands a jury trial and requests declaratory and injunctive relief and an award of compensatory and punitive damages for herself and all class members.

Meanwhile, CR Clicks Ecomm Inc., doing business as Charlotte Russe, also faced a class action lawsuit alleging it added a hidden “Route Package Protection” fee to online orders without consumers’ consent.

Have you ever paid a junk fee while shopping on ThredUp’s website? Let us know in the comments.

The plaintiff is represented by L. Timothy Fisher, Julia K. Venditti and Ines Diaz Villafana of Bursor & Fisher P.A.

The ThredUp junk fees class action lawsuit is Mobley v. ThredUp Inc., Case No. 3:25-cv-10419-TLT, in the U.S. District Court for the Northern District of California.

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